Insurance Law

4.62

Insurance Bad Faith: Behind the Scenes of Insurance Companies

Credits Available
Credit Status Total
Alaska CLE Approved 6 Total
Arizona CLE Approved 6 Total
California CLE Approved 6 Total
Colorado CLE Approved 7 Total
Connecticut CLE Approved 6 Total
Delaware CLE Approved 6 Total
Florida CLE Approved 7 Total
Georgia CLE Approved 6 Total
Hawaii CLE Approved 6 Total
Idaho CLE Approved 6 Total
Illinois CLE Approved 6 Total
Maine CLE Approved 6 Total
Minnesota CLE Approved 6 Total
Missouri CLE Approved 6 Total
Northern Mariana Islands CLE Approved 6 Total
Montana CLE Approved 6 Total
North Dakota CLE Approved 6 Total
Nebraska CLE Approved 6 Total
New Hampshire CLE Approved 6 Total
New Mexico CLE Approved 6 Total
Nevada CLE Approved 6 Total
New York CLE Approved 7 Total
Oklahoma CLE Approved 7 Total
Oregon CLE Approved 6 Total
Pennsylvania CLE Approved 6 Total
Rhode Island CLE Upon Request 6 Total
Tennessee CLE Approved 6 Total
Vermont CLE Approved 6 Total
Washington CLE Approved 6 Total
Wisconsin CLE Approved 7 Total
West Virginia CLE Approved 7.2 Total
OnDemand
5 hours 55 minutes
David Lowe
Suzanne Jones
Kyle Bunnell
John Faricy
Reka Bala
Olivia Bushman
Brent Beecher
Adam Sedia
With David A. Lowe from Keegan, Juban, Lowe & Robichaux, LLC + 7 others
Recorded April 09, 2025.
Product ID 100031

Buy This Course

Course Includes
$429

OnDemand Video

Course Book Download

Overview

Secrets and Tactics They Don't Want You and Your Clients to Know

You can't combat dirty tricks if you don't know what they are or how insurers operate! This guide is designed to provide firsthand insight into insurance company operations and bad faith tactics. Discover what goes on behind the scenes, things they don't want you to find, questions they don't want you to ask, and other secrets and tips that will help you build a successful case. Enhance your knowledge and litigation strategies - register today!

  • Explore recent decisions and how they impact the scope of insurers' exposure to claims of bad faith.
  • Gain a better understanding of insurance company operations, claims handling practices, and decision-making.
  • Know what a bad faith investigation of an insurance claim looks like.
  • Identify when insurers misrepresent policy benefits and wrongly deny claims.
  • Learn how to quickly comb through claims files for evidence of misconduct.
  • Reveal killer questions to ask when deposing or cross-examining claims representatives.

Abbreviated Agenda

  1. Case Law Roundup and Hot-Button Issues
  2. Operations and Claims Handling Secrets They Don't Want You to Know
  3. Claim Investigations: The Good Faith, the Bad Faith, and the Ugly
  4. Misrepresentations and Bad Faith Denials of Claims: Arguments They Hope You'll Fall for
  5. Duty to Defend and Duty to Indemnify: The Latest Case Law
  6. Claim Valuation, Negotiations, and Delays: Spotting Bad Faith Tactics
  7. Insurance Claims Files: What They Don't Want You to Find
  8. Adjuster Depositions and Cross-Examination: Questions They Don't Want You to Ask
  9. Legal Ethics

Related Topics

Product ID 100031

Credit Details

Credits Available
Credit Status Total
Alaska CLE Approved 6 Total
Arizona CLE Approved 6 Total
California CLE Approved 6 Total
Colorado CLE Approved 7 Total
Connecticut CLE Approved 6 Total
Delaware CLE Approved 6 Total
Florida CLE Approved 7 Total
Georgia CLE Approved 6 Total
Hawaii CLE Approved 6 Total
Idaho CLE Approved 6 Total
Illinois CLE Approved 6 Total
Maine CLE Approved 6 Total
Minnesota CLE Approved 6 Total
Missouri CLE Approved 6 Total
Northern Mariana Islands CLE Approved 6 Total
Montana CLE Approved 6 Total
North Dakota CLE Approved 6 Total
Nebraska CLE Approved 6 Total
New Hampshire CLE Approved 6 Total
New Mexico CLE Approved 6 Total
Nevada CLE Approved 6 Total
New York CLE Approved 7 Total
Oklahoma CLE Approved 7 Total
Oregon CLE Approved 6 Total
Pennsylvania CLE Approved 6 Total
Rhode Island CLE Upon Request 6 Total
Tennessee CLE Approved 6 Total
Vermont CLE Approved 6 Total
Washington CLE Approved 6 Total
Wisconsin CLE Approved 7 Total
West Virginia CLE Approved 7.2 Total

Credit Details by Jurisdiction

OnDemand Video

CLE Credits
Alaska CLE Approved · 6 Total Credits
  • 1 MECLE Ethics

Earn Until

OnDemand - Alaska CLE - 6: This program may qualify for up to 6.0 hours of technology-delivered credit, which includes 5.0 hours of MCLE credit and 1.0 hours of MECLE credit. Alaska Bar members may claim credit for attending CLE programs that have been accredited by other mandatory CLE jurisdictions.

Video Download - Alaska CLE - 6: This program may qualify for up to 6.0 hours of technology-delivered credit, which includes 5.0 hours of MCLE credit and 1.0 hours of MECLE credit. Alaska Bar members may claim credit for attending CLE programs that have been accredited by other mandatory CLE jurisdictions.

Arizona CLE Approved · 6 Total Credits
  • 1 Professional Responsibility

Earn Until

OnDemand - Arizona CLE - 6: The State Bar of Arizona does not approve or accredit CLE activities for the Mandatory Continuing Legal Education requirement. This activity may qualify for up to 6.0 hours toward your annual CLE Interactive CLE requirement for the State of Arizona, including 1.0 hour of professional responsibility Interactive CLE credit.

Video Download - Arizona CLE - 6: The State Bar of Arizona does not approve or accredit CLE activities for the Mandatory Continuing Legal Education requirement. This activity may qualify for up to 6.0 hours toward your annual CLE Interactive CLE requirement for the State of Arizona, including 1.0 hour of professional responsibility Interactive CLE credit.

California CLE Approved · 6 Total Credits
  • 1 Legal Ethics

Earn Until

OnDemand - California CLE - 6: This activity has been approved for Minimum Continuing Legal Education credit by the State Bar of California and may qualify for up to 6.0 hours of participatory credit, of which 1.0 hour will apply to legal ethics credit. NBI, Inc. certifies this activity conforms to the standards for approved education activities prescribed by the rules and regulations of the State Bar of California governing minimum continuing legal education. NBI, Inc. is a State Bar of California approved MCLE provider - #53.

Video Download - California CLE - 6: This activity has been approved for Minimum Continuing Legal Education credit by the State Bar of California and may qualify for up to 6.0 hours of self-study credit, of which 1.0 hour will apply to legal ethics credit. NBI, Inc. certifies this activity conforms to the standards for approved education activities prescribed by the rules and regulations of the State Bar of California governing minimum continuing legal education. NBI, Inc. is a State Bar of California approved MCLE provider - #53.

Colorado CLE Approved · 7 Total Credits
  • 1.2 Professional Responsibility

Earn Until

OnDemand - Colorado CLE - 7: NBI, Inc. is a Certified Provider, as recognized by the Colorado Supreme Court Continuing Legal and Judicial Education Committee. This program may qualify for up to 7.0 hours of home study general Colorado Continuing Legal Education Credit, including 1.20 professional responsibility credit.

Video Download - Colorado CLE - 7: NBI, Inc. is a Certified Provider, as recognized by the Colorado Supreme Court Continuing Legal and Judicial Education Committee. This program may qualify for up to 7.0 hours of home study general Colorado Continuing Legal Education Credit, including 1.20 professional responsibility credit.

Connecticut CLE Approved · 6 Total Credits
  • 1 Ethics/Professionalism

Earn Until

OnDemand - Connecticut CLE - 6: Neither the Connecticut Judicial Branch nor the Commission on Minimum Continuing Legal Education approve or accredit CLE providers or activities. It is the opinion of NBI, Inc. that this activity qualifies for up to 6.0 self-study hours toward your annual CLE requirement in Connecticut, including 1.0 self-study hour(s) of ethics/professionalism.

Video Download - Connecticut CLE - 6: Neither the Connecticut Judicial Branch nor the Commission on Minimum Continuing Legal Education approve or accredit CLE providers or activities. It is the opinion of NBI, Inc. that this activity qualifies for up to 6.0 self-study hours toward your annual CLE requirement in Connecticut, including 1.0 self-study hour(s) of ethics/professionalism.

Delaware CLE Approved · 6 Total Credits
  • 1 Ethics

Earn Until

OnDemand - Delaware CLE - 6: NBI, Inc. is an accredited sponsor of the Delaware Commission on Continuing Legal Education and recommends this program for 6.0 hours of eCLE credit, including 1.0 hour of ethics.

Florida CLE Approved · 7 Total Credits
  • 7 Civil Trial
  • 1 Professional Responsibility

Earn Until

OnDemand - Florida CLE - 7: Approved by The Florida Bar, this program may qualify for up to 7.0 general hours of CLER self-study credit including 1.0 hour of self-study professional responsibility (may include legal ethics, professionalism, substance abuse or mental illness and wellness programs). Certification: 7.0-Civil Trial

Video Download - Florida CLE - 7: Approved by The Florida Bar, this program may qualify for up to 7.0 general hours of CLER self-study credit including 1.0 hour of self-study professional responsibility (may include legal ethics, professionalism, substance abuse or mental illness and wellness programs). Certification: 7.0-Civil Trial

Georgia CLE Approved · 6 Total Credits
  • 1 Ethics

Earn Until

OnDemand - Georgia CLE - 6: This program is approved by the Commission on Continuing Lawyer Competency of the State Bar of Georgia. This program may qualify for up to 6.0 hours of distance learning continuing legal education credit with the Georgia Commission on Continuing Lawyer Competency, which includes 1.0 hour of distance learning ethics.

Video Download - Georgia CLE - 6: This program is approved by the Commission on Continuing Lawyer Competency of the State Bar of Georgia. This program may qualify for up to 6.0 hours of distance learning continuing legal education credit with the Georgia Commission on Continuing Lawyer Competency, which includes 1.0 hour of distance learning ethics.

Hawaii CLE Approved · 6 Total Credits
  • 1 Ethics/Professional Responsibility

Earn Until

OnDemand - Hawaii CLE - 6: NBI, Inc. is an Accredited Provider with the Hawaii State Board of Continuing Legal Education. This alternative format activity has been approved for up to 6.0 hours of credit for the state of Hawaii, which includes 1.0 hour of ethics or professional responsibility education.

Video Download - Hawaii CLE - 6: NBI, Inc. is an Accredited Provider with the Hawaii State Board of Continuing Legal Education. This alternative format activity has been approved for up to 6.0 hours of credit for the state of Hawaii, which includes 1.0 hour of ethics or professional responsibility education.

Idaho CLE Approved · 6 Total Credits
  • 1 Legal Ethics/Professional Responsibility

Earn Until

OnDemand - Idaho CLE - 6: Approved for 6.0 hours of self-study continuing legal education credit in the state of Idaho, which includes 1.0 self-study legal ethics or professional responsibility credit.

Video Download - Idaho CLE - 6: Approved for 6.0 hours of self-study continuing legal education credit in the state of Idaho, which includes 1.0 self-study legal ethics or professional responsibility credit.

Illinois CLE Approved · 6 Total Credits
  • 1 Professional Responsibility

Earn Until

OnDemand - Illinois CLE - 6: This program has been approved by the Illinois MCLE Board for 6.0 hours of recorded technology CLE credit, which includes approval for 1.0 hour of legal ethics, civility, professionalism CLE credit by the Illinois Supreme Court Commission on Professionalism.

Video Download - Illinois CLE - 6: This program has been approved by the Illinois MCLE Board for 6.0 hours of recorded technology CLE credit, which includes approval for 1.0 hour of legal ethics, civility, professionalism CLE credit by the Illinois Supreme Court Commission on Professionalism.

Maine CLE Approved · 6 Total Credits

Earn Until

OnDemand - Maine CLE - 6: This course has been approved by the State of Maine Board of Overseers of the Bar. Lawyers who complete this course may receive up to 6.0 hours of self-study CLE credit. No more than 5.0 hours of self-study CLE credit may be earned during a reporting period. Attorneys may not earn ethics or harassment and discrimination credit with self-study.

Video Download - Maine CLE - 6: This course has been approved by the State of Maine Board of Overseers of the Bar. Lawyers who complete this course may receive up to 6.0 hours of self-study CLE credit. No more than 5.0 hours of self-study CLE credit may be earned during a reporting period. Attorneys may not earn ethics or harassment and discrimination credit with self-study.

Course Book - Maine CLE - 6: This course has been approved by the State of Maine Board of Overseers of the Bar. Lawyers who complete this course may receive up to 6.0 hours of self-study CLE credit. No more than 5.0 hours of self-study CLE credit may be earned during a reporting period. Attorneys may not earn ethics or harassment and discrimination credit with self-study.

Minnesota CLE Approved · 6 Total Credits
  • 1 Ethics

Earn Until

OnDemand - Minnesota CLE - 6: Approved for up to 6.0 hours of standard on-demand CLE credit, including 1.0 hour of ethics credit by the Minnesota Board of Continuing Legal Education.

Video Download - Minnesota CLE - 6: Approved for up to 6.0 hours of standard on-demand CLE credit, including 1.0 hour of ethics credit by the Minnesota Board of Continuing Legal Education.

Missouri CLE Approved · 6 Total Credits

Earn Until

OnDemand - Missouri CLE - 6: NBI, Inc. is an accredited sponsor with Missouri Minimum Continuing Legal Education. This program qualifies for up to 6.0 self-study CLE credit hours. No more than 6.0 hours of self-study CLE credit may be earned during a reporting period. Attorneys may not earn ethics credit with self-study.

Video Download - Missouri CLE - 6: NBI, Inc. is an accredited sponsor with Missouri Minimum Continuing Legal Education. This program qualifies for up to 6.0 self-study CLE credit hours. No more than 6.0 hours of self-study CLE credit may be earned during a reporting period. Attorneys may not earn ethics credit with self-study.

Course Book - Missouri CLE - 6: NBI, Inc. is an accredited sponsor with Missouri Minimum Continuing Legal Education. This program qualifies for up to 6.0 self-study CLE credit hours. No more than 6.0 hours of self-study CLE credit may be earned during a reporting period. Attorneys may not earn ethics credit with self-study.

Northern Mariana Islands CLE Approved · 6 Total Credits

Earn Until

OnDemand - Northern Mariana Islands CLE - 6: This course has been approved by the Commonwealth of the Northern Mariana Islands. Lawyers who complete this course shall receive 6.0 hours of self-study CLE credit.

Video Download - Northern Mariana Islands CLE - 6: This course has been approved by the Commonwealth of the Northern Mariana Islands. Lawyers who complete this course shall receive 6.0 hours of self-study CLE credit.

Course Book - Northern Mariana Islands CLE - 6: This course has been approved by the Commonwealth of the Northern Mariana Islands. Lawyers who complete this course shall receive 6.0 hours of self-study CLE credit.

Montana CLE Approved · 6 Total Credits
  • 1 Professional Fitness and Integrity

Earn Until

OnDemand - Montana CLE - 6: This program may qualify for up to 6.0 hours of self-study CLE credit by the Montana Commission of Continuing Legal Education, including 1.0 hour of professional fitness and integrity credit. No more than 5.0 hours of self-study CLE credit may be earned during a reporting period.

Video Download - Montana CLE - 6: This program may qualify for up to 6.0 hours of self-study CLE credit by the Montana Commission of Continuing Legal Education, including 1.0 hour of professional fitness and integrity credit. No more than 5.0 hours of self-study CLE credit may be earned during a reporting period.

North Dakota CLE Approved · 6 Total Credits
  • 1 Ethics

Earn Until

OnDemand - North Dakota CLE - 6: North Dakota attorneys completing this program may claim up to 6.0 North Dakota self-study CLE credit hours, including 1.0 hour of self-study ethics credit, on the Report of Compliance.

Video Download - North Dakota CLE - 6: North Dakota attorneys completing this program may claim up to 6.0 North Dakota self-study CLE credit hours, including 1.0 hour of self-study ethics credit, on the Report of Compliance.

Nebraska CLE Approved · 6 Total Credits
  • 1 Professional Responsibility

Earn Until

OnDemand - Nebraska CLE - 6: NBI, Inc. is an accredited CLE sponsor in the state of Nebraska. This activity has been approved for up to 6.0 distance learning CLE credits, including 1.0 hour of professional responsibility credit. No more than 5.0 hours of distance learning CLE credit may be earned during a reporting period.

Video Download - Nebraska CLE - 6: NBI, Inc. is an accredited CLE sponsor in the state of Nebraska. This activity has been approved for up to 6.0 distance learning CLE credits, including 1.0 hour of professional responsibility credit. No more than 5.0 hours of distance learning CLE credit may be earned during a reporting period.

New Hampshire CLE Approved · 6 Total Credits
  • 1 Ethics/Professionalism

Earn Until

OnDemand - New Hampshire CLE - 6: NHMCLE does not approve or accredit CLE activities for the NH Minimum CLE requirement. NBI, Inc. believes this course meets the requirements of NH Supreme Court Rule 53 toward the annual NHMCLE requirement.

Video Download - New Hampshire CLE - 6: NHMCLE does not approve or accredit CLE activities for the NH Minimum CLE requirement. NBI, Inc. believes this course meets the requirements of NH Supreme Court Rule 53 toward the annual NHMCLE requirement.

New Mexico CLE Approved · 6 Total Credits
  • 1 Ethics

Earn Until

OnDemand - New Mexico CLE - 6: This program has been approved by the State Bar of New Mexico/MCLE. This program may qualify for up to 6.0 hour of self-study credit, including 1.0 hours of self-study ethics credit.

Video Download - New Mexico CLE - 6: This program has been approved by the State Bar of New Mexico/MCLE. This program may qualify for up to 6.0 hour of self-study credit, including 1.0 hours of self-study ethics credit.

Nevada CLE Approved · 6 Total Credits
  • 1 Ethical Considerations

Earn Until

OnDemand - Nevada CLE - 6: This course has been approved by the Nevada Board of Continuing Legal Education. This program may qualify for up to 6.0 hours of alternative format CLE credits by the Nevada Board of Continuing Legal Education, which includes 1.0 hour of alternative format ethical considerations.

Video Download - Nevada CLE - 6: This course has been approved by the Nevada Board of Continuing Legal Education. This program may qualify for up to 6.0 hours of alternative format CLE credits by the Nevada Board of Continuing Legal Education, which includes 1.0 hour of alternative format ethical considerations.

New York CLE Approved · 7 Total Credits
  • 6 Areas of Professional Practice
  • 1 Ethics/Professionalism

Earn Until

OnDemand - New York CLE - 7: This nontraditional format course has been approved in accordance with the requirements of the New York State Continuing Legal Education Board for up to 7.0 credit hours. 6.0 hours can be applied to the areas of professional practice requirement and is approved for experienced attorneys. 1.0 hour can be applied toward the Ethics/Professionalism requirement and is approved for experienced attorneys. NBI, Inc. offers a Financial Hardship Policy for qualifying individuals. To apply, please submit a request via email to our Tuition Discount Committee at customerservice@nbi-sems.com.

Video Download - New York CLE - 7: This nontraditional format course has been approved in accordance with the requirements of the New York State Continuing Legal Education Board for up to 7.0 credit hours. 6.0 hours can be applied to the areas of professional practice requirement and is approved for experienced attorneys. 1.0 hour can be applied toward the Ethics/Professionalism requirement and is approved for experienced attorneys. NBI, Inc. offers a Financial Hardship Policy for qualifying individuals. To apply, please submit a request via email to our Tuition Discount Committee at customerservice@nbi-sems.com.

Oklahoma CLE Approved · 7 Total Credits
  • 1 Legal Ethics

Earn Until

OnDemand - Oklahoma CLE - 7: This course has been approved by the Oklahoma Bar Association Mandatory Continuing Legal Education Commission. This program may qualify for up to 7.0 of On Demand CLE credit hours, which includes 1.0 hour of legal ethics.

Video Download - Oklahoma CLE - 7: This course has been approved by the Oklahoma Bar Association Mandatory Continuing Legal Education Commission. This program may qualify for up to 7.0 of On Demand CLE credit hours, which includes 1.0 hour of legal ethics.

Oregon CLE Approved · 6 Total Credits
  • 1 Ethics

Earn Until

OnDemand - Oregon CLE - 6: NBI, Inc. is an approved sponsor with the Oregon MCLE. This program may qualify for up to 5.0 hours of general continuing legal education credit and 1.0 hour of ethics credit.

Video Download - Oregon CLE - 6: NBI, Inc. is an approved sponsor with the Oregon MCLE. This program may qualify for up to 5.0 hours of general continuing legal education credit and 1.0 hour of ethics credit.

Pennsylvania CLE Approved · 6 Total Credits
  • 1 Ethics

Earn Until

OnDemand - Pennsylvania CLE - 6: This program has been approved by the Pennsylvania Continuing Legal Education Board. This program may qualify for up to 6.0 hours of distance learning credit, including 5.0 hours of substantive law, practice and procedure CLE credit and 1.0 hour of ethics, professionalism or substance abuse distance learning CLE credit. No more than 6.0 hours of distance learning CLE credit may be earned during a reporting period.

Video Download - Pennsylvania CLE - 6: This program has been approved by the Pennsylvania Continuing Legal Education Board. This program may qualify for up to 6.0 hours of distance learning credit, including 5.0 hours of substantive law, practice and procedure CLE credit and 1.0 hour of ethics, professionalism or substance abuse distance learning CLE credit. No more than 6.0 hours of distance learning CLE credit may be earned during a reporting period.

Rhode Island CLE Upon Request · 6 Total Credits

OnDemand - Rhode Island CLE - 6: NBI is an accredited sponsor with the Rhode Island MCLE Commission. Upon course completion and credit request submittal, an application will be submitted to the Rhode Island MCLE Commission.

Video Download - Rhode Island CLE - 6: NBI is an accredited sponsor with the Rhode Island MCLE Commission. Upon course completion and credit request submittal, an application will be submitted to the Rhode Island MCLE Commission.

Tennessee CLE Approved · 6 Total Credits
  • 1 Ethics/Professionalism

Earn Until

OnDemand - Tennessee CLE - 6: This course has been approved by the Tennessee Commission on Continuing Legal Education for a maximum of 6.0 hours of Distance Learning credit, including 1.0 hour of ethics/professionalism (EP) credit.

Vermont CLE Approved · 6 Total Credits
  • 1 Ethics

Earn Until

OnDemand - Vermont CLE - 6: This course has been approved by the Vermont Board of Mandatory Continuing Legal Education. This program may qualify for up to 6.0 hours of self-study credit, including 1.0 hour of self-study ethics credit. No more than 6.0 hours of self-study CLE credit may be earned during a reporting period.

Video Download - Vermont CLE - 6: This course has been approved by the Vermont Board of Mandatory Continuing Legal Education. This program may qualify for up to 6.0 hours of self-study credit, including 1.0 hour of self-study ethics credit. No more than 6.0 hours of self-study CLE credit may be earned during a reporting period.

Washington CLE Approved · 6 Total Credits
  • 1 Ethics/Professional Responsibility

Earn Until

OnDemand - Washington CLE - 6: This program qualifies for 6.0 hours of Washington continuing legal education (Self Study) A/V credit, which includes 5.0 hours of Law and Legal Procedure and 1.0 hour of ethics and professional responsibility.

Video Download - Washington CLE - 6: This program qualifies for 6.0 hours of Washington continuing legal education (Self Study) A/V credit, which includes 5.0 hours of Law and Legal Procedure and 1.0 hour of ethics and professional responsibility.

Wisconsin CLE Approved · 7 Total Credits

Earn Until

OnDemand - Wisconsin CLE - 7: Approved for up to 7.0 hours of repeated on-demand CLE credit by the Board of Bar Examiners. No more than 15.0 hours of repeated on-demand CLE credit may be earned during a reporting period. An attorney may not earn ethics and professional responsibility credit with repeated on-demand courses.

Video Download - Wisconsin CLE - 7: Approved for up to 7.0 hours of repeated on-demand CLE credit by the Board of Bar Examiners. No more than 15.0 hours of repeated on-demand CLE credit may be earned during a reporting period. An attorney may not earn ethics and professional responsibility credit with repeated on-demand courses.

West Virginia CLE Approved · 7.2 Total Credits
  • 1.2 Ethics

Earn Until

OnDemand - West Virginia CLE - 7.2: This program may qualify for up to 7.20 hours of pre-recorded credit, which includes 1.20 hour of pre-recorded ethics credit, under the West Virginia Rules for Mandatory Continuing Legal Education. No more than 12.0 hours of pre-recorded CLE credit may be earned during a reporting period.

Video Download - West Virginia CLE - 7.2: This program may qualify for up to 7.20 hours of pre-recorded credit, which includes 1.20 hour of pre-recorded ethics credit, under the West Virginia Rules for Mandatory Continuing Legal Education. No more than 12.0 hours of pre-recorded CLE credit may be earned during a reporting period.

Course Book (PDF Download)

CLE Credits
Maine CLE Approved · 6 Total Credits

Earn Until

Course Book - Maine CLE - 6: This course has been approved by the State of Maine Board of Overseers of the Bar. Lawyers who complete this course may receive up to 6.0 hours of self-study CLE credit. No more than 5.0 hours of self-study CLE credit may be earned during a reporting period. Attorneys may not earn ethics or harassment and discrimination credit with self-study.

Missouri CLE Approved · 6 Total Credits

Earn Until

Course Book - Missouri CLE - 6: NBI, Inc. is an accredited sponsor with Missouri Minimum Continuing Legal Education. This program qualifies for up to 6.0 self-study CLE credit hours. No more than 6.0 hours of self-study CLE credit may be earned during a reporting period. Attorneys may not earn ethics credit with self-study.

Northern Mariana Islands CLE Approved · 6 Total Credits

Earn Until

Course Book - Northern Mariana Islands CLE - 6: This course has been approved by the Commonwealth of the Northern Mariana Islands. Lawyers who complete this course shall receive 6.0 hours of self-study CLE credit.
Select Jurisdiction
CLE

Agenda

All times are shown in

  1. Case Law Roundup and Hot-Button Issues

  2. Operations and Claims Handling Secrets They Don't Want You to Know

  3. Claim Investigations: The Good Faith, the Bad Faith, and the Ugly

  4. Misrepresentations and Bad Faith Denials of Claims: Arguments They Hope You'll Fall for

  5. Duty to Defend and Duty to Indemnify: The Latest Case Law

  6. Claim Valuation, Negotiations, and Delays: Spotting Bad Faith Tactics

  7. Insurance Claims Files: What They Don't Want You to Find

  8. Adjuster Depositions and Cross-Examination: Questions They Don't Want You to Ask

  9. Legal Ethics

    1. Avoiding Conflicts of Interest
    2. The Tripartite Relationship
    3. Confidentiality and Attorney-Client Privilege
    4. Ethical Issues in Using Witnesses

Who Should Attend

This program is designed for attorneys.

Speakers

David A Lowe
David A.
Lowe
Keegan, Juban, Lowe & Robichaux, LLC
Suzanne L Jones
Suzanne L.
Jones
Gordon Rees Scully Mansukhani, LLP
Kyle R Bunnell
Kyle R.
Bunnell
Dinsmore & Shohl LLP
John H Faricy Jr.
John H.
Faricy, Jr.
Faricy Law Firm, P.A.
Reka Bala
Reka
Bala
Hinshaw & Culbertson LLP
Olivia G Bushman
Olivia G.
Bushman
Hunton Andrews Kurth LLP
Brent W Beecher
Brent W.
Beecher
Lasher Holzapfel Sperry & Ebberson PLLC
Adam J Sedia
Adam J.
Sedia
Johnson & Bell Ltd.
Speaker bio
David A Lowe

David A. Lowe

Keegan, Juban, Lowe & Robichaux, LLC
David Lowe

is a partner with the law firm of Keegan, Juban, Lowe & Robichaux, LLC, where he focuses his practice in civil litigation, insurance bad faith, corporate matters, employment law, personal injury, and successions. Mr. Lowe is admitted to practice before all state and federal courts in the state of Louisiana, and has been admitted to practice pro hac vice before multiple federal courts in other jurisdictions. He has argued multiple cases before the U.S. Court of Appeals for the Fifth Circuit Court. Mr. Lowe is a member of the Baton Rouge, Louisiana State, Federal and American bar associations. He earned his B.A. degree from the University of Southwestern Louisiana and his J.D. degree from Louisiana State University.

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Speaker bio
Suzanne L Jones

Suzanne L. Jones

Gordon Rees Scully Mansukhani, LLP
Suzanne Jones

is the co-managing partner of Gordon Rees Scully Mansukhani, LLP Law Firm. Her practice includes representing insurance companies across the country in complex first and third-party declaratory judgment actions, breach of contract actions, rescission actions, direct actions and extra-contractual and bad faith actions. Ms. Jones's counsels' clients on their risk and obligations under a variety of insurance policies throughout the claims process, from pre-suit demands through trial or settlement. She also handles appeals in both state and federal courts. Her practice also includes defending insurance agents and brokers, real estate agents, and attorneys against professional liability claims, as well as handling commercial and contract disputes. Ms. Jones extensive experience in risk management, and her passion for horses, has developed into a sub-specialty in equine law. She counsels equine professionals, veterinarians, farm owners, trainers, and horse owners on how to best manage their risk and liability. Ms. Jones is admitted to practice in the state of Minnesota. 

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Speaker bio
Kyle R Bunnell

Kyle R. Bunnell

Dinsmore & Shohl LLP
Kyle Bunnell

is a trusted advisor when clients are faced with complex problems. Representing clients from pre-litigation through appeals, Mr. Bunnell handles cases across a wide range of industries including complex business and commercial litigation, equine law, insurance bad faith, product liability and personal injury defense. Mr. Bunnell has extensive litigation experience, having acted as first-chair trial counsel in federal court jury trials and served on trial teams in federal and state court jury and bench trials, as well as before administrative agencies and tribunals. He has also achieved successful results on behalf of his clients at the motion to dismiss and summary judgment stages in matters across Kentucky state and federal courts. Outside of the trial courts, he has represented clients in appellate proceedings before the Kentucky Supreme Court, Kentucky Court of Appeals and Sixth Circuit Court of Appeals. Additionally, he has mediated and arbitrated numerous cases to successful outcomes. Mr. Bunnell recognizes litigation is not "one-size fits all" and that each case and client is different. He prides himself on finding creative solutions inside and outside the courtroom, but importantly navigates clients to appreciate and manage risks that are involved at every stage of a dispute. Mr. Bunnell is admitted to practice in Kentucky and Washington D.C.

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Speaker bio
John H Faricy Jr.

John H. Faricy, Jr.

Faricy Law Firm, P.A.
John Faricy

is the managing partner of the Faricy Law Firm, P.A. in Minneapolis. He is a complex insurance recovery and business litigator who seeks justice for his clients. Mr. Faricy and his firm have extensive experience in large cases, including the recovery of billions of dollars of insurance assets in the asbestos arena. A New York federal district court judge appointed him a subclass representative in the epic Johns-Manville class action. In that case, Mr. Faricy obtained the $10 million "war chest" that was parlayed into a multi-billion dollar insurance recovery. He represents individual and corporate policyholders in obtaining disputed insurance coverage. Mr. Faricy is listed in the Marquis editions of Who's Who in American Law, Who's Who in Finance and Business, Who's Who in America and Who's Who in the World. He earned his B.A. degree from Tulane University and his J.D. degree from Mitchell Hamline College of Law.

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Speaker bio
Reka Bala

Reka Bala

Hinshaw & Culbertson LLP
Reka Bala

concentrates her practice on insurance coverage litigation and counseling. She handles a wide range of coverage matters, including bad faith, extra-contractual liability, general liability, directors and officers, employment practices, product liability, and additional insured claims in construction defect disputes. During her tenure at two regional law firms in New Jersey, Ms. Bala handled complex civil litigation matters in state and federal court in New York and New Jersey, ranging from coverage disputes to insurance defense and medical malpractice matters. Before joining Hinshaw, Ms. Bala gained invaluable experience as a claims adjuster for an international insurance carrier—focusing on life sciences claims against pharmaceutical companies, medical device manufacturers, and drug manufacturers—which deepened her understanding of the challenges and pressures facing many of her insurance clients. Upon finishing law school, she was a law clerk to the Honorable Carmen Messano, Presiding Judge of the New Jersey Superior Court, Appellate Division. Prior to becoming an attorney, Ms. Bala spent six years as a journalist, reporting and writing for various New York and New Jersey newspapers on local municipal, government, and crime matters. Ms. Bala received her J.D. from City University of New York School of Law. She is admitted to practice in New York and New Jersey.

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Olivia G Bushman

Olivia G. Bushman

Hunton Andrews Kurth LLP
Olivia Bushman

practice focuses on complex insurance litigation and advising policyholders in insurance coverage matters. Ms. Bushman has represented clients in all stages of complex insurance coverage actions, with matters involving environmental liability, mass torts, products liability, cyber insurance, and bad faith. She regularly analyzes insurance policies and provides coverage advice and recommendations for her clients. She has represented policyholders in federal and state courts across the country. Ms. Bushman also counsels clients in a variety of pre-litigation matters involving commercial general liability coverage. Prior to joining the firm, Ms. Bushman served as a law clerk to Chief Special Master Brian H. Corcoran of the US Court of Federal Claims. While in law school, Ms. Bushman was a student attorney with Rising for Justice representing clients in the Landlord & Tenant Branch of the DC Superior Court preventing evictions and securing tenants' rights under federal and District law. Ms. Bushman received her JD from Georgetown University Law Center, where she was the Editor of Food and Drug Law Journal. She is admitted to practice in California, Washington DC, and Virginia. 

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Brent W Beecher

Brent W. Beecher

Lasher Holzapfel Sperry & Ebberson PLLC
Brent Beecher

excels at taking complicated problems and making them accessible for his clients, jurors and judges. His M.B.A. training allows him to assist clients in making decisions that are truly in their best financial interests. Mr. Beecher focuses his practice on litigating a wide array of issues, focusing on Trusts and Estates, Business Disputes, Insurance Coverage and Insurance Bad Faith issues. Mr. Beecher has delivered outstanding results for clients ranging from multi-million dollar jury verdicts when representing plaintiffs to defense verdicts when representing defendants. He has experience trying cases in multiple Washington counties, and has achieved excellent outcomes in all three divisions of the Washington Court of Appeals, at the Washington Supreme Court, and in the Federal 9th Circuit Court of Appeals. His insurance practice is unusual in that he represents both insurance policy holders and insurance companies, depending on the case, providing valve to his clients with insights into both perspectives. This experience allows him to get to the real issues in an effective, efficient manner. Working for policy holders, Mr. Beecher has obtained millions of dollars in jury verdicts and settlements for his clients, often including a recovery of his attorney fees, from insurers that wrongfully denied claims. Sometimes he convinces insurance companies to reverse course on a denied claim without resort to the legal system, but when a lawsuit is necessary, he does not hesitate to go to trial and through the appellate process to obtain the best result for his clients. Mr. Beecher also provides consultation to clients shopping for insurance policies, providing risk management analysis, and the tools to enable clients to make intelligent decisions by weighing the cost of the premiums against the protection provided.

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Adam J Sedia

Adam J. Sedia

Johnson & Bell Ltd.
Adam Sedia

is an attorney with the law firm of Johnson & Bell Ltd., where he concentrates his practice in municipal practice and civil litigation, with a special focus on appellate work. Mr. Sedia has litigated dozens of cases before the Indiana and Illinois appellate courts and the Seventh Circuit. Additionally, he represents Indiana municipal bodies, including towns and townships, as general counsel. He has had scholarly articles published on a variety of subjects, from patents to insurance coverage, in various law journals, and has had poetry and short fiction published in literary journals, as well. Mr. Sedia is a past president of the Lake County Bar Association. He earned his B.S. and B.A. degrees from Indiana University and his J.D. degree from DePaul University College of Law.

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