Personal Injury & Negligence

4.38

How Adjusters Investigate and Evaluate Personal Injury Claims

Credits Available
Credit Status Total
Alaska CLE Reciprocity 1.5 Total
Arkansas CLE Approved 1.5 Total
Arizona CLE Approved 1.5 Total
California CLE Approved 1.5 Total
Colorado CLE Approved 2 Total
Connecticut CLE Approved 1.5 Total
Delaware CLE Approved 1.5 Total
Florida CLE Approved 2 Total
Georgia CLE Approved 1.5 Total
Hawaii CLE Approved 1.5 Total
Iowa CLE Upon Request 1.5 Total
Idaho CLE Approved 1.5 Total
Illinois CLE Approved 1.5 Total
Indiana CLE Approved 1.5 Total
Kansas CLE Approved 1.5 Total
Kentucky CLE Approved 1.5 Total
Louisiana CLE Upon Request 1.5 Total
Maine CLE Approved 1.5 Total
Minnesota CLE Approved 1.5 Total
Missouri CLE Approved 1.8 Total
Northern Mariana Islands CLE Approved 1.5 Total
Mississippi CLE Approved 1.5 Total
Montana CLE Approved 1.5 Total
North Dakota CLE Approved 1.5 Total
Nebraska CLE Approved 1.5 Total
New Hampshire CLE Approved 1.5 Total
New Mexico CLE Approved 1.5 Total
Nevada CLE Approved 1.5 Total
New York CLE Approved 1.5 Total
Oklahoma CLE Approved 2 Total
Oregon CLE Approved 1.5 Total
Pennsylvania CLE Approved 1.5 Total
Tennessee CLE Approved 1.5 Total
Vermont CLE Approved 1.5 Total
Washington CLE Approved 1.5 Total
Wisconsin CLE Approved 1.5 Total
West Virginia CLE Approved 1.8 Total
Wyoming CLE Upon Request 1.5 Total
OnDemand
1 hours 29 minutes
Casey Erick
Jay Heit
With Casey S. Erick from Lewis Brisbois Bisgaard & Smith LLP + 1 other
Recorded June 27, 2025.
Product ID 100459

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Overview

Insights Insurance Companies Want to Keep Under Wraps

Pull back the curtain on the hidden methods insurance adjusters use and arm yourself with the tools to protect your clients' interests! This guide will reveal exactly what insurance adjusters are looking for so you can anticipate and counter their arguments. You will also discover how adjusters value injury claims and ways to challenge their assessments. Improve results and secure fair compensation for clients - register today!

  • Understand policy language and common coverage defenses that adjusters use to reduce or deny claims.
  • Learn how to protect your client's statements from manipulation.
  • Know what adjusters are looking for medical records and other documents.
  • Gain insights into how adjusters arrive at a value for personal injury claims and first offers.

Abbreviated Agenda

  1. Inside the Claims Process: What You May Not Know
  2. Policy Language and Coverage Defenses Adjusters Love to Leverage
  3. Medical Records and Other Documentation: What Adjusters Are Looking For
  4. Claimant Interviews, Witness Statements, and How They Can be Manipulated
  5. Invasive Tactics: Surveillance, Background Checks, and Social Media Analysis
  6. Independent Medical Examinations (IMEs) Exposed
  7. Adjuster Methods and Guidelines for Calculating Damages
Product ID 100459

Credit Details

Credits Available
Credit Status Total
Alaska CLE Reciprocity 1.5 Total
Arkansas CLE Approved 1.5 Total
Arizona CLE Approved 1.5 Total
California CLE Approved 1.5 Total
Colorado CLE Approved 2 Total
Connecticut CLE Approved 1.5 Total
Delaware CLE Approved 1.5 Total
Florida CLE Approved 2 Total
Georgia CLE Approved 1.5 Total
Hawaii CLE Approved 1.5 Total
Iowa CLE Upon Request 1.5 Total
Idaho CLE Approved 1.5 Total
Illinois CLE Approved 1.5 Total
Indiana CLE Approved 1.5 Total
Kansas CLE Approved 1.5 Total
Kentucky CLE Approved 1.5 Total
Louisiana CLE Upon Request 1.5 Total
Maine CLE Approved 1.5 Total
Minnesota CLE Approved 1.5 Total
Missouri CLE Approved 1.8 Total
Northern Mariana Islands CLE Approved 1.5 Total
Mississippi CLE Approved 1.5 Total
Montana CLE Approved 1.5 Total
North Dakota CLE Approved 1.5 Total
Nebraska CLE Approved 1.5 Total
New Hampshire CLE Approved 1.5 Total
New Mexico CLE Approved 1.5 Total
Nevada CLE Approved 1.5 Total
New York CLE Approved 1.5 Total
Oklahoma CLE Approved 2 Total
Oregon CLE Approved 1.5 Total
Pennsylvania CLE Approved 1.5 Total
Tennessee CLE Approved 1.5 Total
Vermont CLE Approved 1.5 Total
Washington CLE Approved 1.5 Total
Wisconsin CLE Approved 1.5 Total
West Virginia CLE Approved 1.8 Total
Wyoming CLE Upon Request 1.5 Total
Select Jurisdiction
CLE

Agenda

All times are shown in
  1. How Adjusters Investigate and Evaluate Personal Injury Claims

    1. Inside the Claims Process: What You May Not Know
    2. Policy Language and Coverage Defenses Adjusters Love to Leverage
    3. Medical Records and Other Documentation: What Adjusters Are Looking For
    4. Claimant Interviews, Witness Statements, and How They Can be Manipulated
    5. Invasive Tactics: Surveillance, Background Checks, and Social Media Analysis
    6. Independent Medical Examinations (IMEs) Exposed
    7. Adjuster Methods and Guidelines for Calculating Damages

Who Should Attend

This program is designed for attorneys.

Speakers

Casey S Erick
Casey S.
Erick
Lewis Brisbois Bisgaard & Smith LLP
Jay E Heit
Jay E.
Heit
Herrick & Hart, S.C.
Speaker bio
Casey S Erick

Casey S. Erick

Lewis Brisbois Bisgaard & Smith LLP
Casey Erick

is a shareholder with Cowles & Thompson, P.C. and focuses on commercial litigation and employment law. He has represented clients in both litigation and transactional matters that span across commercial law, labor and employment, real estate, consumer protection, and general litigation; including, but not limited to breach of contract, corporate trade secret theft, tortious interference, defamation, personal injury, fraud, and various other kinds of civil litigation. Mr. Erick is a member of the State Bar of Texas and Dallas Bar Association, and is board-certified in civil trial law. He earned his B.A. degree, cum laude, from the University of Mississippi and his J.D. degree from Baylor School of Law.

Speaker bio
Jay E Heit

Jay E. Heit

Herrick & Hart, S.C.
Jay Heit

is a shareholder with Herrick & Hart, S.C. in Eau Claire, Wisconsin. He focuses his practice in the areas of personal injury, car collisions, slip and fall, medical malpractice, catastrophic injuries, criminal defense, dog bites, and farm accidents. He has tried over 75 cases to verdict. Mr. Heit is a former federal law clerk who served for the Honorable John B. Jones of the District of South Dakota. He is a member of Eau Claire Bar Association (past president) and Wisconsin Association of Justice (Board of Directors). Mr. Heit earned his B.A. degree, magna cum laude, from the University of St. Thomas and his J.D. degree from the University of South Dakota School of Law.

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