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Overview
Your Field Guide to Navigating the Rules Minefield Safely
The Fair Debt Collection Practices Act (FDCPA) is the single most important law that shapes consumer debt collection practices. A thorough understanding of the FDCPA and related laws like the TCPA is crucial to avoid costly mistakes, ethical pitfalls, and potential litigation. This CLE course will provide a comprehensive overview of consumer collections, focusing on common violations, emerging trends, and best practices for compliance. Register today!
- Hear the latest on FDCPA compliance best practices.
- Identify potential red flags in common collection practices.
- Develop strategies to minimize risk and ensure ethical and legal compliance.
- Explore essential tactics for protecting creditor rights in bankruptcy.
Abbreviated Agenda
- Rule Updates, Enforcement News, and Case Law (FDCPA, TCPA, FCRA, and UDAAP)
- Top FDCPA Pitfalls
- Post-Judgment Collections Obstacles
- Creditor Challenges in Bankruptcy
- Skip Tracing and Early Investigation Mistakes
- Legal Ethics in Collection Law
Credit Details
Credits Available
| Credit | Status | Total | Until |
|---|---|---|---|
| Alaska CLE |
|
6 Total | 08-21-2027 |
| Arkansas CLE |
|
6 Total | 06-30-2026 |
| Arizona CLE |
|
6 Total | 08-21-2027 |
| California CLE |
|
6 Total | 08-21-2027 |
| Colorado CLE |
|
7 Total | 12-31-2027 |
| Connecticut CLE |
|
6 Total | 08-21-2027 |
| Delaware CLE |
|
6 Total | 08-21-2027 |
| Florida CLE |
|
7 Total | 02-28-2027 |
| Georgia CLE |
|
6 Total | 12-31-2026 |
| Hawaii CLE |
|
6 Total | 08-21-2027 |
| Iowa CLE |
|
6 Total | 08-21-2026 |
| Idaho CLE |
|
6 Total | 08-21-2030 |
| Illinois CLE |
|
6 Total | 08-20-2027 |
| Indiana CLE |
|
6 Total | 08-21-2026 |
| Kansas CLE |
|
7 Total | 08-20-2026 |
| Kentucky CLE |
|
6 Total | 06-30-2026 |
| Louisiana CLE |
|
6 Total | 08-21-2026 |
| Maine CLE |
|
6 Total | 08-20-2027 |
| Minnesota CLE |
|
6 Total | 08-21-2027 |
| Missouri CLE |
|
6 Total | 08-21-2027 |
| Northern Mariana Islands CLE |
|
6 Total | 08-21-2027 |
| Mississippi CLE |
|
6 Total | 07-31-2026 |
| Montana CLE |
|
6 Total | 08-21-2028 |
| North Dakota CLE |
|
6 Total | 08-21-2028 |
| Nebraska CLE |
|
6 Total | 08-21-2027 |
| New Hampshire CLE |
|
6 Total | 08-21-2028 |
| New Mexico CLE |
|
6 Total | 08-21-2027 |
| Nevada CLE |
|
6 Total | 08-21-2028 |
| New York CLE |
|
7 Total | 08-21-2028 |
| Oklahoma CLE |
|
7 Total | 08-21-2027 |
| Oregon CLE |
|
6 Total | 08-21-2028 |
| Pennsylvania CLE |
|
6 Total | 08-21-2027 |
| Rhode Island CLE |
|
6 Total | 06-30-2026 |
| Tennessee CLE |
|
6 Total | 08-20-2027 |
| Texas CLE |
|
6 Total | 07-31-2026 |
| Vermont CLE |
|
6 Total | 08-21-2027 |
| Washington CLE |
|
6 Total | 08-20-2030 |
| Wisconsin CLE |
|
7 Total | 12-31-2026 |
| West Virginia CLE |
|
7.2 Total | 08-21-2027 |
Select Jurisdiction
CLE
Agenda
-
Rule Updates, Enforcement News, and Case Law (FDCPA, TCPA, FCRA, and UDAAP)
- Time and Place and Telephone Call Restrictions
- Electronic Communication Provisions and Opt-Out Requirements
- "Limited Content" Communications
- Case Law Updates
-
Top FDCPA Pitfalls
-
Post-Judgment Collections Obstacles
- Judgment Enforcement Dilemmas
- Improper Garnishment
- Levies, Liens, and Executions
- Repossession Red Flags
- Negotiation of Consent Judgment and Settlement
-
Creditor Challenges in Bankruptcy
-
Skip Tracing and Early Investigation Mistakes
-
Legal Ethics in Collection Law
- Misrepresenting the Amount or Legal Status of a Debt
- Delegation and Unauthorized Practice of Law
- Confidentiality and Data Security Risks
- Email and Telephone Ethical Reminders
- Redaction Made Simple
- Working With Pro Se Debtors
Who Should Attend
This course is designed for attorneys. Accountants, debt collectors, and paralegals may also benefit.
Speakers
Speaker bio
Joshua Burnett
is an attorney licensed in Massachusetts and is a partner with Amann Burnett, PLLC, which represents clients in Massachusetts and New Hampshire. He concentrates his practice in the areas of bankruptcy and commercial litigation. He has appeared pro hac vice in a variety of bankruptcy and non-bankruptcy matters in other jurisdictions, including New York, Rhode Island, New Hampshire, and Virginia. In addition to representing consumer and business clients in Chapter 7, Chapter 13, and Chapter 11 bankruptcy cases, he regularly assists both debtor and creditor clients in adversary proceedings and contested matters in the U.S. Bankruptcy Court, including non-dischargeability actions, preference and recovery actions, automatic stay, and claim-related matters. As a litigator, Mr. Burnett represents both plaintiff and defendant clients in state and federal court in variety of civil matters, including business and partnership disputes, contract disputes, real estate and mortgage disputes, Uniform Commercial Code, consumer protection, and foreclosure defense. In addition to his present areas of concentration, Mr. Burnett also has a background in mortgage foreclosure, landlord/tenant, probate law, and family law. Prior to creating Amann Burnett, PLLC with Attorney William Amann, Mr. Burnett worked for many years with a former Chapter 7 trustee in a boutique firm with a primary focus on consumer bankruptcy and was of counsel to several other bankruptcy and litigation offices in the Boston area. Mr. Burnett also teaches bankruptcy law at Massachusetts School of Law and regularly presents local and national programs and lectures on bankruptcy-related topics for several Continuing Legal Education providers. Mr. Burnett is a 1997 graduate of the University of Massachusetts Lowell and a 2010 graduate of the Massachusetts School of Law. He is also an accomplished pianist who played music professionally for many years, and worked extensively in in the performance, technical, and business side of the music industry.
Speaker bio
Andrew Condiles
is an attorney with Weltman, Weinberg & Reis Co., L.P.A. He assists creditors ranging from banks to credit unions to small businesses in recovering their unpaid debts, while also helping utility companies collect the monies that they are owed when their valuable equipment is damaged. Mr. Condiles's clients can always count on him to know every fact of the case before heading into an arbitration, mediation, negotiation or trial. He earned his B.A. degree from Hobart College, is a graduate of Case Western Reserve University (CWRU) School of Law, and was a member of CWRU's National Moot Court Team. During law school, Mr. Condles was a member of CWRU's Health Matrix: Journal of Law-Medicine; and authored a piece titled, "How Voluntary Is Voluntary" published in Volume 18 of the Appalachian Journal of Law. He is a member of the American Bar Association, Moot Court Judge and Philadelphia Bar Association. Mr. Condiles is admitted to practice in New Jersey, Pennsylvania, U.S. District Court for the Middle and Eastern districts of Pennsylvania, and the U.S. District Court for the District of New Jersey.
Speaker bio
John W. Anderson, Jr.
is president of his firm John W. Anderson Jr., P.C., where his practice includes general and commercial litigation, in federal and state courts, judgment domestication and collection work, appellate practice, insurance defense, insurance coverage and general corporate work. Mr. Anderson is a member of the Tulsa County Bar Association, the Oklahoma Bar Association, the American Bar Association and the American Inns of Court. He earned his B.S. and J.D. degrees from the University of Utah.
Speaker bio
Christopher A. Mair
is a shareholder with Greenberg Traurig, LLP focusing his practice on complex commercial litigation and business litigation, representing some of the nation's largest banks, credit card companies, student loan servicers, and other financial institutions. He has deep experience litigating and defending against a wide range of claims brought against his clients in the financial services industry, including but not limited to those brought under the Uniform Commercial Code, as well as federal claims brought under the Electronic Fund Transfer Act, Expedited Funds Availability Act, Fair Credit Reporting Act, and Fair Debt Collection Practices Act. With an active franchise litigation practice, Mr. Mair has represented some of the nation's largest commercial franchisors and automobile manufacturers in disputes across the country involving claims of breach of contract, breach of good faith and fair dealing, consumer fraud, tortious interference, and violation of various franchise and motor vehicle dealership laws. He also has experience handling franchise terminations, non-renewals, and the enforcement of in-term and post-termination covenants. In addition to his state and federal court experience, Mr. Mair has a wide-ranging experience litigating, mediating, and managing disputes before alternative dispute resolution panels administered by the American Arbitration Association, International Centre for Dispute Resolution, and JAMS. He earned his B.A. degree (Northwestern University Debate Society, Clarion DeWitt Hardy Debate Scholar) from Northwestern University and his J.D. degree (executive authorities editor, Vanderbilt Journal of Transnational Law; president, The International Legal Honor Society of Phi Delta Phi; summer fellow, Cecil D. Branstetter Litigation and Dispute Resolution Program). He is a member of the Associate Board Member, Working in the Schools (WITS), Liaison, The Chicago Committee on Minorities in Large Law Firms, 2018-2019, co-chair, National Association for Urban Debate Leagues Young Professionals Board, 2018-2020 American Bar Association and the Chicago Bar Association. Mr. Mair is admitted to practice in Illinois, U.S. District Court for the Northern and Southern districts of Illinois, and the U.S. Court of Appeals for the Seventh Circuit.
Speaker bio
Shirin Afsous
is an attorney with Greenberg Traurig, LLP where she is an experienced litigator in the field of commercial litigation. As a proactive professional, she is adept at client interaction and excels at crafting strategic case plans. Her areas of experience span across a vast array of sectors including financial services litigation, labor & employment, government contracts, and commercial disputes. Ms. Afsous proficiency extends beyond the borders of her home state, as she skillfully handles cases across the nation in both state and federal courts. Moreover, she is a frequent participant in administrative proceedings, often providing invaluable assistance to clients embroiled in governmental investigations. As a first chair attorney, she has taken the lead in numerous matters, showcasing her leadership and litigation skills. Ms. Afsous's deep experience encompasses a wide range of legal proceedings, from drafting and research to preparing witnesses for trial. She is skilled at conducting depositions and arguing dispositive motions, proving her versatility in different aspects of litigation. She earned her B.A. degree, cum laude from the University of Mary Washington and her J.D. degree, cum laude (Trial and Appellate Concentration, with distinction; comment editor, Suffolk Journal of Trial and Appellate Advocacy, member, Moot Court Honor Board) from Suffolk University School of Law. Ms. Afsous is a member of the President Emeritus, D.C. Chapter of the Iranian-American Bar Association (president, 2022-2024), contributing editor, ABA Litigation News, Northern Virginia Chapter, Virginia Women Attorneys Association, 2018-present, Fairfax Bar Association, 2017-present, board member, D.C. Chapter, Iranian-American Bar Association, 2017-present, membership chair, University of Mary Washington Legal Affinity Group, 2017-present and an attorney volunteer for the Fairfax Bar Association, Color of Justice Program, 2018-present. She is admitted to practice in Virginia, District of Columbia, Maryland, U.S. District Court for the Eastern and Western districts of Virginia, U.S. District Court for the District of Columbia, U.S. District Court for the District of Maryland, U.S. Court of Federal Claims and the U.S. Court of Appeals for the Fourth Circuit.
Speaker bio
Lynda L. Laing
is a partner in the law firm of Strauss, Factor, Laing & Lyons in Providence, Rhode Island, where her practice concentrates in the areas of collections and litigation. Ms. Laing is a member of the State Bar of Michigan, Rhode Island and American bar associations, Commercial Law League of America, and American Bankruptcy Institute. She served as chairperson of the Bench Bar Committee for the Rhode Island Bar Association. Ms. Laing earned her A.B. degree from Albion College and her J.D. degree from Case Western Reserve University Law School.
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