Insurance Law

4.71

Insurance Law Primer: Policy Interpretation, Claims Handling, and Disputes

Credits Available
Credit Status Total
California MCLE Paralegal Approved 6 Total
Alaska CLE Reciprocity 6 Total
Arkansas CLE Approved 6 Total
Arizona CLE Approved 6 Total
California CLE Approved 6 Total
Colorado CLE Approved 7 Total
Connecticut CLE Approved 6 Total
Delaware CLE Approved 6 Total
Florida CLE Approved 7 Total
Georgia CLE Approved 6 Total
Hawaii CLE Approved 6 Total
Iowa CLE Approved 6 Total
Idaho CLE Approved 6 Total
Illinois CLE Approved 6 Total
Indiana CLE Approved 6 Total
Kansas CLE Approved 7 Total
Kentucky CLE Approved 6 Total
Louisiana CLE Approved 6 Total
Maine CLE Approved 6 Total
Minnesota CLE Approved 6 Total
Missouri CLE Approved 6 Total
Northern Mariana Islands CLE Approved 6 Total
Mississippi CLE Approved 6 Total
Montana CLE Approved 6 Total
North Carolina CLE Approved 6 Total
North Dakota CLE Approved 6 Total
Nebraska CLE Approved 6 Total
New Hampshire CLE Approved 6 Total
New Jersey CLE Approved 7.2 Total
New Mexico CLE Approved 6 Total
Nevada CLE Approved 6 Total
New York CLE Approved 7 Total
Ohio CLE Approved 6 Total
Oklahoma CLE Approved 7 Total
Oregon CLE Approved 6 Total
Pennsylvania CLE Approved 6 Total
Rhode Island CLE Upon Request 6 Total
Tennessee CLE Approved 6 Total
Texas CLE Approved 6 Total
Virginia CLE Approved 6 Total
Vermont CLE Approved 6 Total
Washington CLE Approved 6 Total
Wisconsin CLE Approved 7 Total
West Virginia CLE Approved 7.2 Total
Wyoming CLE Approved 6 Total
Delaware Certified Paralegal Program Approved 6 Total
Florida Registered Paralegal Approved 6 Total
Indiana Paralegal CLE Approved 6 Total
Montana CLE Credit for Paralegals Approved 6 Total
New Mexico Paralegal Division, State Bar of Approved 6 Total
Ohio Certified Paralegals Approved 6 Total
NFPA Approved 0 Total
Texas State Bar of Paralegal Division Approved 6 Total
OnDemand
5 hours 52 minutes
Robert Tucker
Sander Dawson
Michael Rothrock
Khalid Aziz
Stephen Kopko
Dawn Doherty
With Robert L. Tucker from Hanna, Campbell & Powell LLP + 5 others
Recorded September 24, 2025.
Product ID 100789

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Overview

Insurance Law Principles Made Clear, Practical, and Easy to Apply in Your Legal Practice

Understanding the basics of insurance law is essential for attorneys, even those who don't specialize in this area of law. Join our knowledgeable faculty for an accessible refresher on the fundamentals of insurance policy interpretation, claims handling, and disputes. Designed to provide practical insights for attorneys who want to sharpen their knowledge without getting lost in technicalities, this course will equip you with the essential tools and concepts to confidently navigate insurance policies. Expand your knowledge - register today!

  • Get a breakdown of the essential parts of an insurance policy.
  • Learn how to assess the scope of the insurer's duties.
  • Grasp how insurance works alongside indemnification and other contractual terms.
  • Receive a behind-the-scenes look at how insurers process and evaluate claims.
  • Uncover practical tips for negotiating with adjusters and increasing claim value.
  • Discover what bad faith is - and what it is not.

Abbreviated Agenda

  1. Insurance Policy Interpretation Made Simple
  2. Understanding the Duty to Defend and Duty to Indemnify
  3. How Insurance, Indemnification, and Other Contract Provisions Interplay
  4. The Claims Handling Process: What Goes on Behind the Scenes
  5. How to Negotiate With Adjusters
  6. What Reservation of Rights Letters and Other Insurer Communications Entail
  7. Breach of Contract and Insurance Bad Faith Claims 101
  8. Subrogation in a Nutshell
Product ID 100789

Credit Details

Credits Available
Credit Status Total
California MCLE Paralegal Approved 6 Total
Alaska CLE Reciprocity 6 Total
Arkansas CLE Approved 6 Total
Arizona CLE Approved 6 Total
California CLE Approved 6 Total
Colorado CLE Approved 7 Total
Connecticut CLE Approved 6 Total
Delaware CLE Approved 6 Total
Florida CLE Approved 7 Total
Georgia CLE Approved 6 Total
Hawaii CLE Approved 6 Total
Iowa CLE Approved 6 Total
Idaho CLE Approved 6 Total
Illinois CLE Approved 6 Total
Indiana CLE Approved 6 Total
Kansas CLE Approved 7 Total
Kentucky CLE Approved 6 Total
Louisiana CLE Approved 6 Total
Maine CLE Approved 6 Total
Minnesota CLE Approved 6 Total
Missouri CLE Approved 6 Total
Northern Mariana Islands CLE Approved 6 Total
Mississippi CLE Approved 6 Total
Montana CLE Approved 6 Total
North Carolina CLE Approved 6 Total
North Dakota CLE Approved 6 Total
Nebraska CLE Approved 6 Total
New Hampshire CLE Approved 6 Total
New Jersey CLE Approved 7.2 Total
New Mexico CLE Approved 6 Total
Nevada CLE Approved 6 Total
New York CLE Approved 7 Total
Ohio CLE Approved 6 Total
Oklahoma CLE Approved 7 Total
Oregon CLE Approved 6 Total
Pennsylvania CLE Approved 6 Total
Rhode Island CLE Upon Request 6 Total
Tennessee CLE Approved 6 Total
Texas CLE Approved 6 Total
Virginia CLE Approved 6 Total
Vermont CLE Approved 6 Total
Washington CLE Approved 6 Total
Wisconsin CLE Approved 7 Total
West Virginia CLE Approved 7.2 Total
Wyoming CLE Approved 6 Total
Delaware Certified Paralegal Program Approved 6 Total
Florida Registered Paralegal Approved 6 Total
Indiana Paralegal CLE Approved 6 Total
Montana CLE Credit for Paralegals Approved 6 Total
New Mexico Paralegal Division, State Bar of Approved 6 Total
Ohio Certified Paralegals Approved 6 Total
NFPA Approved 0 Total
Texas State Bar of Paralegal Division Approved 6 Total
Select Jurisdiction
CLE
Paralegal

Agenda

All times are shown in
  1. Insurance Policy Interpretation Made Simple

    1. Basic Components and Key Terms
    2. Principles of Insurance Policy Interpretation
    3. Understanding Policy Limits, Insuring Agreement, Exclusions, and Conditions
    4. Claims-Made vs. Occurrence Policies
    5. Insurance Policy Ambiguity
  2. Understanding the Duty to Defend and Duty to Indemnify

  3. How Insurance, Indemnification, and Other Contract Provisions Interplay

  4. The Claims Handling Process: What Goes on Behind the Scenes

  5. How to Negotiate With Adjusters

  6. What Reservation of Rights Letters and Other Insurer Communications Entail

  7. Breach of Contract and Insurance Bad Faith Claims 101

  8. Subrogation in a Nutshell

Who Should Attend

This program is designed for attorneys. Insurance professionals and paralegals may also benefit.

Speakers

Robert L Tucker
Robert L.
Tucker
Hanna, Campbell & Powell LLP
Sander Dawson
Sander
Dawson
Bullard Brown
Michael S Rothrock
Michael S.
Rothrock
Wilson Elser
Khalid Aziz
Khalid
Aziz
Miller Nash
Stephen T Kopko
Stephen T.
Kopko
Anzalone & Doyle
Dawn C Doherty
Dawn C.
Doherty
Marks, O'Neill, O'Brien, Doherty & Kelly, P.C.
Speaker bio
Robert L Tucker

Robert L. Tucker

Hanna, Campbell & Powell LLP
Robert Tucker

is a founding partner of HCP, currently serving in an of counsel capacity. He has represented both insurers and policyholders and holds an LL.M. degree in insurance law from the University of Connecticut. He is certified as a specialist in Insurance Coverage Law by the Ohio State Bar Association, and has taught Insurance Law as an adjunct professor at the University of Akron School of Law since 1999. A noted author and speaker, Mr. Tucker's published articles have been cited by federal and state courts across the nation, and in more than 60 scholarly articles that reference his work. In addition to his academic lectures, has often spoken at continuing legal education seminars for attorneys, paralegals, and insurance claim professionals. Mr. Tucker has also served as a consulting and as a testifying expert witness in the area of claims-handling practices. He has received the UA Law Alumni Publications Award twice (2012 and 1999) and was invited by the Ohio Supreme Court to mentor in the Lawyer-to-Lawyer Mentoring Program through 2011. Mr. Tucker was recognized as the 2005-2006 Committee Chair of the Year by the Akron Bar Association and is a fellow of the Akron Bar Association Foundation. In 2008, he received the Friend of Legal Education Award from the Ohio State Bar Association and, in 2010, the John R. Quine Outstanding Adjunct Faculty Award. Mr. Tucker has maintained an "AV" rating from Martindale-Hubbell and has been named an Ohio Super Lawyer in the field of insurance coverage since 2008.

Speaker bio
Sander Dawson

Sander Dawson

Bullard Brown
Sander Dawson

is an insurance coverage attorney with Bullard Brown, where he advises and represents insurers on coverage matters involving (primarily) commercial auto and general liability policies. He previously spent ten years representing policyholders in first-party bad faith litigation and has successfully handled numerous trials and appeals in state and federal court. Mr. Dawson earned his JD from California Western School of Law, where he served on Law Review and graduated cum laude.

Speaker bio
Michael S Rothrock

Michael S. Rothrock

Wilson Elser
Michael Rothrock

is a seasoned trial attorney with Wilson Elser, where he represents insurers and businesses in a wide range of litigation matters, including general liability, automobile and trucking liability, premises liability, animal liability, and insurance coverage disputes. With experience on both the plaintiff and defense sides, Mr. Rothrock brings a well-rounded perspective to every case. He has successfully handled numerous complex matters from the pre-suit investigation stage through appeals, including those involving wrongful death and catastrophic injury claims. His courtroom skill and strategic approach have earned him recognition as a Super Lawyers® Rising Star™ in Civil Litigation: Defense from 2018 through 2023 and an AV® Preeminent™ rating from Martindale-Hubbell. Mr. Rothrock is a graduate of The Gerry Spence Trial Lawyers College and is an active member of several professional organizations, including the North Carolina Association of Defense Attorneys, and DRI: The Voice of the Defense Bar. He is admitted to practice in North Carolina and before the U.S. District Courts for the Eastern and Middle districts of North Carolina. Mr. Rothrock earned his J.D. degree from Campbell University’s Norman Adrian Wiggins School of Law in 2008 and his B.A. degree, cum laude, from the University of North Carolina at Wilmington in 2005.

Speaker bio
Khalid Aziz

Khalid Aziz

Miller Nash
Khalid Aziz

is an attorney at Miller Nashl. He represented contractors with both public and private disputes. Mr. Aziz experience includes successfully bringing claims against a public owner for failing to carry out its contractual obligations in good faith, bringing claims against bonding companies, and resolving disputes between contractors through both arbitration and mediation. He has also helped represent contractors in bid protests and disputes with Washington's Department of Labor and Industries. In the insurance world, Mr. Aziz has advanced our clients' interests with respect to liability policies, as well as property and builders risk policies. He helps identify and address instances where insurers engage in bad faith, such as conducting perpetual investigations, placing insurer interests ahead of their policyholder's, and limiting coverage when the policy provides otherwise. Mr. Aziz earned his B.A. degree from University of California at San Diego and his J.D. degree from University of Washington School of Law.

Speaker bio
Stephen T Kopko

Stephen T. Kopko

Anzalone & Doyle
Stephen Kopko

, Esq. is an attorney of the Anzalone & Doyle in Wilkes-Barre, Pennsylvania where he focuses on plaintiff's personal injury, including injuries resulting from motor-vehicle accidents, slip/trip and fall events, medical malpractice, and nursing home negligence. He is a member of the Pennsylvania Bar Association, Pennsylvania Association of Justice, Northeastern Pennsylvania Trial Lawyers Association, Lackawanna County Bar Association, and Wilkes-Barre Law and Library Association. Mr. Kopko is a 2008 magna cum laude graduate of King's College with a degree in political science, where he received the John F. Kennedy award for having the highest GPA in political science. He then received his J.D. degree from the Syracuse University College of Law. After graduating from law school, Mr. Kopko worked as a volunteer public defender in Lackawanna County and then at a local law firm. Prior to working at Anzalone & Doyle, he worked for a local law firm that specialized in representing insurance companies in personal injury matters. Mr. Kopko has represented insurance companies at each stage of litigation, including at trial and at the Pennsylvania Superior Court. In 2023, he decided to change his career path and use his skills and knowledge to benefit victims in personal injury matters. Mr. Kopko's prior experience provides him with unique insight into how the insurance industry operates, which he uses to help his clients. In 2019, he was named to the Top 20 under 40 by the Northeast Business Journal. This honor recognized Mr. Kopko as one of the top professionals in all of Northeastern Pennsylvania. He was one of only two attorneys honored that year. In addition to being a litigator, Mr. Kopko has also published articles analyzing civil litigation issues. These articles have appeared in the Pennsylvania Law Weekly and the Pennsylvania Lawyer magazine. He resides in Clarks Summit, Pennsylvania with wife, Julia and two daughters, Imogene and Ruby. Mr. Kopko is active in his community serving as a co-chairperson of the Our Lady of the Snows Country Bazaar. He is also a lector for Our Lady of the Snows. Mr. Kopko also volunteers his time as a pro-bono solicitor for the Abington Area Joint Recreation Board.

Speaker bio
Dawn C Doherty

Dawn C. Doherty

Marks, O'Neill, O'Brien, Doherty & Kelly, P.C.
Dawn Doherty

is a senior partner with Marks, O'Neill, O'Brien, Doherty & Kelly, P.C. She developed the firm's professional liability practice, which defends both institutional and individual defendants from the areas of behavioral health, nursing home and home healthcare, traditional medical negligence matters, physicians, hospitals, group practices, free standing clinics and outpatient facilities, as well as legal malpractice. Ms. Doherty is an active lecturer for the Delaware State Bar Association, Pennsylvania Bar Association and National Business Institute on issues involving insurance coverage disputes. She maintains a practice in both states in this area, as well as representing carriers in their capacity as excess insurer; assuming defense trial responsibilities at the point of tender through verdict in Pennsylvania, New Jersey, Delaware and Maryland, or monitoring and negotiating matters during trial. In the last several years, Ms. Doherty has developed a multijurisdictional trial practice representing insureds as National Trial Counsel. She is a member of Pennsylvania, New Jersey State and Delaware State bar associations; Court of Appeals, District of Columbia 1998; United States District Court of Delaware 1993; United States District Court of New Jersey 1987; United States District Court for the Eastern District of Pennsylvania 1987; and Washington, D.C. District Court 1988. Ms. Doherty earned her B.A. degree, summa cum laude, from LaSalle University and her J.D. degree from Temple University School of Law.

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