Ethics & Specialty Credits

4.36

Professionalism and Civility: Tips for Navigating Tough Situations

Credits Available
Credit Status Total
Alaska CLE Reciprocity 1 Total
Alabama CLE Approved 1 Total
Arkansas CLE Approved 1 Total
Arizona CLE Approved 1 Total
California CLE Approved 1 Total
Colorado CLE Approved 1 Total
Connecticut CLE Approved 1 Total
Delaware CLE Approved 1 Total
Florida CLE Approved 1 Total
Hawaii CLE Approved 1 Total
Iowa CLE Approved 1 Total
Idaho CLE Approved 1 Total
Illinois CLE Approved 1 Total
Indiana CLE Approved 1 Total
Kansas CLE Approved 1 Total
Kentucky CLE Approved 1 Total
Louisiana CLE Approved 1 Total
Maine CLE Approved 1 Total
Minnesota CLE Approved 1 Total
Missouri CLE Approved 1.2 Total
Northern Mariana Islands CLE Approved 1 Total
Mississippi CLE Approved 1 Total
Montana CLE Upon Request 1 Total
North Carolina CLE Approved 1 Total
North Dakota CLE Upon Request 1 Total
Nebraska CLE Approved 1 Total
New Hampshire CLE Approved 1 Total
New Jersey CLE Approved 1.2 Total
New Mexico CLE Approved 1 Total
Nevada CLE Approved 1 Total
New York CLE Approved 1 Total
Ohio CLE Approved 1 Total
Oklahoma CLE Approved 1 Total
Oregon CLE Upon Request 1 Total
Pennsylvania CLE Approved 1 Total
Rhode Island CLE Upon Request 1 Total
South Carolina CLE Approved 1 Total
Tennessee CLE Approved 1 Total
Texas CLE Approved 1 Total
Utah CLE Approved 1 Total
Virginia CLE Approved 1 Total
Vermont CLE Approved 1 Total
Washington CLE Approved 1 Total
Wisconsin CLE Approved 1 Total
West Virginia CLE Approved 1.2 Total
Wyoming CLE Approved 1 Total
OnDemand
57 minutes
Robert Kezelis
With Robert A. Kezelis from Law Offices of Robert A. Kezelis
Recorded October 06, 2025
Product ID 101100

Buy This Course

Course Includes
$219

OnDemand Video

Video Download

Course Book Download

or
Upgrade to Unlimited CLE and Get This Course
$129/month
All Inclusive CLE subscribers save an average of $3,000/year on CLE costs.

Overview

What Top Attorneys Do to Resolve Conflict and Alleviate Incivility in Law

Attorneys are like members of an orchestra: just as each musician is instrumental in ensuring that everyone plays in harmony, each attorney plays a vital role in preventing discord in the legal profession. Are you doing your part to minimize tension and promote professionalism in daily practice? In this high-level course, our experienced faculty unveil tips and tactics for upholding professionalism and civilized behavior in emotionally charged scenarios. Build your problem-solving skills - register today!

  • Gain tips for managing expectations and setting boundaries at work.
  • Uncover practical guidance for addressing friction among legal teams.
  • Develop strategies for repairing professional relationships following conflict.

Abbreviated Agenda

  1. Fostering Professionalism and Civility in Legal Practice: Building Bridges, Not Walls
  2. Managing Expectations and Maintaining Boundaries at Work
  3. Addressing Tension and Friction in Legal Teams
  4. Using Empathy and Active Listening to Ease Contentious Interactions
  5. Tips for Repairing Professional Legal Relationships Following Conflict
  6. Preserving Professionalism and Civility in the Electronic Era

Related Topics

Product ID 101100

Credit Details

Credits Available
Credit Status Total
Alaska CLE Reciprocity 1 Total
Alabama CLE Approved 1 Total
Arkansas CLE Approved 1 Total
Arizona CLE Approved 1 Total
California CLE Approved 1 Total
Colorado CLE Approved 1 Total
Connecticut CLE Approved 1 Total
Delaware CLE Approved 1 Total
Florida CLE Approved 1 Total
Hawaii CLE Approved 1 Total
Iowa CLE Approved 1 Total
Idaho CLE Approved 1 Total
Illinois CLE Approved 1 Total
Indiana CLE Approved 1 Total
Kansas CLE Approved 1 Total
Kentucky CLE Approved 1 Total
Louisiana CLE Approved 1 Total
Maine CLE Approved 1 Total
Minnesota CLE Approved 1 Total
Missouri CLE Approved 1.2 Total
Northern Mariana Islands CLE Approved 1 Total
Mississippi CLE Approved 1 Total
Montana CLE Upon Request 1 Total
North Carolina CLE Approved 1 Total
North Dakota CLE Upon Request 1 Total
Nebraska CLE Approved 1 Total
New Hampshire CLE Approved 1 Total
New Jersey CLE Approved 1.2 Total
New Mexico CLE Approved 1 Total
Nevada CLE Approved 1 Total
New York CLE Approved 1 Total
Ohio CLE Approved 1 Total
Oklahoma CLE Approved 1 Total
Oregon CLE Upon Request 1 Total
Pennsylvania CLE Approved 1 Total
Rhode Island CLE Upon Request 1 Total
South Carolina CLE Approved 1 Total
Tennessee CLE Approved 1 Total
Texas CLE Approved 1 Total
Utah CLE Approved 1 Total
Virginia CLE Approved 1 Total
Vermont CLE Approved 1 Total
Washington CLE Approved 1 Total
Wisconsin CLE Approved 1 Total
West Virginia CLE Approved 1.2 Total
Wyoming CLE Approved 1 Total
Select Jurisdiction
CLE

Agenda

All times are shown in

  1. Professionalism and Civility: Tips for Navigating Tough Situations

    1. Fostering Professionalism and Civility in Legal Practice: Building Bridges, Not Walls
    2. Managing Expectations and Maintaining Boundaries at Work
    3. Addressing Tension and Friction in Legal Teams
    4. Using Empathy and Active Listening to Ease Contentious Interactions
    5. Tips for Repairing Professional Legal Relationships Following Conflict
    6. Preserving Professionalism and Civility in the Electronic Era

Who Should Attend

This program is designed for attorneys. Paralegals may also benefit.

Speakers

Robert A Kezelis
Robert A.
Kezelis
Law Offices of Robert A. Kezelis
Speaker bio
Robert A Kezelis

Robert A. Kezelis

Law Offices of Robert A. Kezelis
Robert Kezelis

is a sole practitioner in Palos Heights, Illinois, where he practices in the areas of civil litigation, family law and complex litigation. He is a former adjunct professor at John Marshall Law School. In 1991, Mr. Kezelis was the first American professor invited to teach in Lithuania after the collapse of the Soviet Union. He has spoken for various professional groups on topics related to his areas of practice. Mr. Kezelis earned his B.A. degree from Northwestern University and his J.D. degree from John Marshall Law School. He is a member of the Chicago (member, Professional Responsibility, Civil Practice and Judicial Evaluation committees), Illinois State and Lithuanian American (former president) bar associations, as well as the Illinois Trial Lawyers Association.

View full profile

TOP FAQs

How do I access my courses?
Courses are available within your account. Simply login to your account and click on My Courses. If you require additional assistance please call our Customer Service Department at 800-930-6182.
Do you have options for attendees who are deaf or hard of hearing?
Closed captioning is available for all Live Webinars. After you've joined the event room, you can enable closed captioning by clicking the "cc" button in the lower right of the player.
What happens if my course is cancelled?
In the unlikely event that NBI cancels or reschedules an upcoming program, each registered attendee will be contacted via email by a representative of NBI. Outreach to attendees begins as soon as NBI is made aware that a program will not move forward at its originally scheduled date and time.
Are multiple attendee discounts available?
Yes, the more people you bring from your organization, the more you save. After the first registration, each additional attendee receives a special discount off of their total tuition.
When will the OnDemand be available and how long will I have access to the content?
The OnDemand Video will be available to stream within 14 days of live broadcast date. You will have access to the content for 6 months in your account. If you’re a subscriber, you’ll have access to your course recordings until 7 days after the expiration date of the subscription.
What is included with my course purchase?
When you enroll prior to the live event date you will receive access to the live-streaming webinar which will allow you to interact with faculty in real-time. With each course, you will receive access to the content via OnDemand Streaming and the Video Download. Course reference materials are included with each course purchase in a downloadable PDF format.
Will I receive a certificate of completion?
Yes, we'll email you a certificate of completion and store in your account for any future reporting needs.
Can multiple people watch courses and request credit?
While only paid registrants can receive continuing education credit for attending, there are no limitations to the number of viewers at each connection.

Have more questions? Please Contact Us