Bankruptcy, Foreclosure & Collection Law

Debt Collection Do's and Don'ts: Calls, Emails, Texts, Social Media, and Letters

Credits Available
Credit Status Total
Alaska CLE Reciprocity 1 Total
Alabama CLE Approved 1 Total
Arkansas CLE Approved 1 Total
Arizona CLE Approved 1 Total
California CLE Approved 1 Total
Colorado CLE Approved 1 Total
Connecticut CLE Approved 1 Total
Delaware CLE Approved 1 Total
Florida CLE Approved 1 Total
Georgia CLE Approved 1 Total
Hawaii CLE Approved 1 Total
Iowa CLE Approved 1 Total
Idaho CLE Approved 1 Total
Illinois CLE Approved 1 Total
Indiana CLE Approved 1 Total
Kansas CLE Approved 1 Total
Kentucky CLE Upon Request 1 Total
Louisiana CLE Approved 1 Total
Maine CLE Approved 1 Total
Minnesota CLE Approved 1 Total
Missouri CLE Approved 1.2 Total
Northern Mariana Islands CLE Approved 1 Total
Mississippi CLE Approved 1 Total
Montana CLE Approved 1 Total
North Dakota CLE Upon Request 1 Total
Nebraska CLE Approved 1 Total
New Hampshire CLE Approved 1 Total
New Jersey CLE Approved 1.2 Total
New Mexico CLE Approved 1 Total
Nevada CLE Approved 1 Total
New York CLE Approved 1 Total
Ohio CLE Approved 1 Total
Oklahoma CLE Approved 1 Total
Oregon CLE Upon Request 1 Total
Pennsylvania CLE Approved 1 Total
Rhode Island CLE Upon Request 1 Total
South Carolina CLE Approved 1 Total
Tennessee CLE Approved 1 Total
Texas CLE Approved 1 Total
Utah CLE Approved 1 Total
Virginia CLE Approved 1 Total
Vermont CLE Approved 1 Total
Washington CLE Approved 1 Total
Wisconsin CLE Approved 1 Total
West Virginia CLE Approved 1.2 Total
Wyoming CLE Approved 1 Total
OnDemand
59 minutes
Stuart Collis
With Stuart M. Collis from Collis, Griffor & Hendra PC
Recorded November 19, 2025.
Product ID 101211

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Overview

Avoid Exposure to FDCPA and TCPA Violations

Today's communications technologies provide a number of avenues for collector-debtor communications - and each one comes with their own FDCPA or TCPA compliance risks. This program outlines what's required and what's off-limits for debt collectors when using letters, phone calls, voicemails, text messages, emails, and more. Spot compliance red flags - register today!

  • Get an update on the latest TCPA, CFPB, and FDCPA rules.
  • Learn what debt collectors can, cannot, and must say to debtors.
  • Explore the dos and don's of using letters, phone calls, emails, texts, and other methods of communication.
  • Clarify new and lingering legal questions with the latest rulings.

Abbreviated Agenda

  1. CFPB, TCPA, and FDCPA Rules Update
  2. Collector-Debtor Communications and Disclosures: Do's and Don’ts
  3. Collection and Debt Validation Letters
  4. Phone Calls, Robocalls, Autodialers, Pre-Recorded Messages, and Voicemails
  5. Emails, Text Messages, and the FDCPA
  6. Collecting Debt Using Social Media
  7. Case Law Updates: Clarifying Gray Areas in Rule Interpretation

Related Topics

Product ID 101211

Credit Details

Credits Available
Credit Status Total
Alaska CLE Reciprocity 1 Total
Alabama CLE Approved 1 Total
Arkansas CLE Approved 1 Total
Arizona CLE Approved 1 Total
California CLE Approved 1 Total
Colorado CLE Approved 1 Total
Connecticut CLE Approved 1 Total
Delaware CLE Approved 1 Total
Florida CLE Approved 1 Total
Georgia CLE Approved 1 Total
Hawaii CLE Approved 1 Total
Iowa CLE Approved 1 Total
Idaho CLE Approved 1 Total
Illinois CLE Approved 1 Total
Indiana CLE Approved 1 Total
Kansas CLE Approved 1 Total
Kentucky CLE Upon Request 1 Total
Louisiana CLE Approved 1 Total
Maine CLE Approved 1 Total
Minnesota CLE Approved 1 Total
Missouri CLE Approved 1.2 Total
Northern Mariana Islands CLE Approved 1 Total
Mississippi CLE Approved 1 Total
Montana CLE Approved 1 Total
North Dakota CLE Upon Request 1 Total
Nebraska CLE Approved 1 Total
New Hampshire CLE Approved 1 Total
New Jersey CLE Approved 1.2 Total
New Mexico CLE Approved 1 Total
Nevada CLE Approved 1 Total
New York CLE Approved 1 Total
Ohio CLE Approved 1 Total
Oklahoma CLE Approved 1 Total
Oregon CLE Upon Request 1 Total
Pennsylvania CLE Approved 1 Total
Rhode Island CLE Upon Request 1 Total
South Carolina CLE Approved 1 Total
Tennessee CLE Approved 1 Total
Texas CLE Approved 1 Total
Utah CLE Approved 1 Total
Virginia CLE Approved 1 Total
Vermont CLE Approved 1 Total
Washington CLE Approved 1 Total
Wisconsin CLE Approved 1 Total
West Virginia CLE Approved 1.2 Total
Wyoming CLE Approved 1 Total
Select Jurisdiction
CLE

Agenda

All times are shown in

  1. Debt Collection Do's and Don'ts: Calls, Emails, Texts, Social Media, and Letters

    1. CFPB, TCPA, and FDCPA Rules Update
    2. Collector-Debtor Communications and Disclosures: Do's and Don’ts
    3. Collection and Debt Validation Letters
    4. Phone Calls, Robocalls, Autodialers, Pre-Recorded Messages, and Voicemails
    5. Emails, Text Messages, and the FDCPA
    6. Collecting Debt Using Social Media
    7. Case Law Updates: Clarifying Gray Areas in Rule Interpretation

Who Should Attend

This program is designed for attorneys. Debt collectors and paralegals may also benefit.

Speakers

Stuart M Collis
Stuart M.
Collis
Collis, Griffor & Hendra PC
Speaker bio
Stuart M Collis

Stuart M. Collis

Collis, Griffor & Hendra PC
Stuart Collis

is managing partner with Collis, Griffor & Hendra PC. He practices in the areas of collections/creditor's rights, civil litigation, commercial litigation, family law, divorce, child custody, paternity, criminal law, driver's license restoration and DUI/OWI/drunk driving. Mr. Collis is a trained mediator and has extensive experience with case evaluation procedures. He has also served on a number of state and national organizations, including NABA, WCBA, MCBA, CLLA, and the Michigan Department of Agriculture's Companion Animal Committee. Mr. Collis has been published extensively, including several republications. He has created and presented numerous educational sessions for interested organizations. Mr. Collis earned his B.A. degree from the University of Michigan and his J.D. degree, cum laude, from Western Michigan University.

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