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Overview
Unlock the Secrets to Building Client Trust and Strengthening Relations
You might be able to recite the Rules of Professional Conduct, but can you manage expectations and navigate client interactions without inviting a malpractice suit? In this practical briefing, our dynamic faculty covers the basics of ethical client representation and management. Gain attorney-client communication strategies grounded in legal ethics, examine best practices for drafting fee agreements, and explore tips for managing difficult clients. Register today!
- Analyze best practices for upgrading your client intake procedures.
- Develop strategies for managing client expectations.
- Overcome obstacles in declining or terminating representation.
Abbreviated Agenda
- Duties of Diligence, Competence, Confidentiality, and Communication
- Start Smart: Tips for Fine-Tuning Your Client Intake Procedures
- Managing Client Expectations: A Tool Kit for Attorneys
- Setting Fair Fees and Drafting Ethical Fee Agreements
- Ethics in the Hot Seat: How to Manage Difficult Clients
- Navigating Challenges in Declining or Terminating Representation
Credit Details
Credits Available
| Credit | Status | Total | Until |
|---|---|---|---|
| California MCLE Paralegal |
|
1 Total | 11-04-2027 |
| Alaska CLE |
|
1 Total | 11-04-2027 |
| Alabama CLE |
|
1 Total | 12-31-2025 |
| Arkansas CLE |
|
1 Total | 06-30-2026 |
| Arizona CLE |
|
1 Total | 11-04-2027 |
| California CLE |
|
1 Total | 11-04-2027 |
| Colorado CLE |
|
1 Total | 12-31-2027 |
| Connecticut CLE |
|
1 Total | 11-04-2027 |
| Delaware CLE |
|
1 Total | 11-04-2027 |
| Florida CLE |
|
1 Total | 05-31-2027 |
| Georgia CLE |
|
1 Total | 12-31-2025 |
| Hawaii CLE |
|
1 Total | 11-04-2027 |
| Iowa CLE |
|
1 Total | 11-04-2026 |
| Idaho CLE |
|
1 Total | 11-04-2030 |
| Illinois CLE |
|
1 Total | 11-03-2027 |
| Indiana CLE |
|
1 Total | 11-04-2026 |
| Kansas CLE |
|
1 Total | 11-03-2026 |
| Kentucky CLE |
|
1 Total | 06-30-2026 |
| Louisiana CLE |
|
1 Total | 11-04-2026 |
| Maine CLE |
|
1 Total | 11-03-2027 |
| Minnesota CLE |
|
1 Total | 11-04-2027 |
| Missouri CLE |
|
1.2 Total | 11-04-2027 |
| Northern Mariana Islands CLE |
|
1 Total | 11-04-2027 |
| Mississippi CLE |
|
1 Total | 07-31-2026 |
| Montana CLE |
|
1 Total | 11-04-2028 |
| North Carolina CLE |
|
1 Total | 02-28-2026 |
| North Dakota CLE |
|
1 Total | 11-04-2028 |
| Nebraska CLE |
|
1 Total | 11-04-2027 |
| New Hampshire CLE |
|
1 Total | 11-04-2028 |
| New Jersey CLE |
|
1.2 Total | 08-18-2026 |
| New Mexico CLE |
|
1 Total | 11-04-2027 |
| Nevada CLE |
|
1 Total | 11-04-2028 |
| New York CLE |
|
1 Total | 11-04-2028 |
| Ohio CLE |
|
1 Total | 12-31-2025 |
| Oklahoma CLE |
|
1 Total | 11-04-2027 |
| Oregon CLE |
|
1 Total | 11-04-2028 |
| Pennsylvania CLE |
|
1 Total | 11-04-2027 |
| Rhode Island CLE |
|
1 Total | 06-30-2026 |
| South Carolina CLE |
|
1 Total | 12-31-2025 |
| Tennessee CLE |
|
1 Total | 11-03-2027 |
| Texas CLE |
|
1 Total | 10-31-2026 |
| Utah CLE |
|
1 Total | 12-31-2026 |
| Virginia CLE |
|
1 Total | 10-31-2026 |
| Vermont CLE |
|
1 Total | 11-04-2027 |
| Washington CLE |
|
1 Total | 11-03-2030 |
| Wisconsin CLE |
|
1 Total | 12-31-2026 |
| West Virginia CLE |
|
1.2 Total | 11-04-2027 |
| Wyoming CLE |
|
1 Total | 08-19-2026 |
| Delaware Certified Paralegal Program |
|
1 Total | 11-04-2026 |
| Florida Registered Paralegal |
|
1 Total | 05-31-2027 |
| Indiana Paralegal CLE |
|
1 Total | 11-04-2026 |
| North Carolina Continuing Paralegal Education |
|
1 Total | 02-28-2026 |
| New Mexico Paralegal Division, State Bar of |
|
1 Total | 11-04-2027 |
| Ohio Certified Paralegals |
|
1 Total | 11-04-2026 |
| NFPA |
|
0 Total | 11-04-2026 |
| Texas State Bar of Paralegal Division |
|
1 Total | 11-04-2027 |
Select Jurisdiction
CLE
Paralegal
Agenda
-
Legal Ethics: The Fundamentals of Client Management
- Duties of Diligence, Competence, Confidentiality, and Communication
- Start Smart: Tips for Fine-Tuning Your Client Intake Procedures
- Managing Client Expectations: A Tool Kit for Attorneys
- Setting Fair Fees and Drafting Ethical Fee Agreements
- Ethics in the Hot Seat: How to Manage Difficult Clients
- Navigating Challenges in Declining or Terminating Representation
Who Should Attend
This program is designed for attorneys. Paralegals may also benefit.
Speakers
Speaker bio
James K. Weston, II
is a board-certified civil trial lawyer at Phelan Tucker Law, LLP, in Iowa City, Iowa. He has been a practicing trial lawyer since graduating from law school in 1996. Mr. Weston practices in the areas of personal injury and wrongful death, professional negligence/malpractice, commercial litigation and general civil litigation. In addition to his trial practice, he regularly speaks to lawyers' groups on litigation and trial issues, insurance law, and other subjects. Mr. Weston earned his B.A. degree from the University of Iowa and his J.D. degree from Drake University School of Law. He is a fellow of the Iowa Academy of Trial Lawyers.
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