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Overview
What Adjusters and Defense Counsel Don't Want You to Know
While you focus on setting the tone for settlement in your demands, claims adjusters and defense counsel are reading between the lines, scoring the claim, and scanning for red flags that can sink it before it gets off the ground. In this CLE, you'll get an insider's view of how demand letters are actually evaluated - and how you can craft letters that are not only attention-grabbing but resilient under scrutiny. Get better results - register today!
- Learn exactly how adjusters and defense counsel assess your demand.
- Review real-world demands and get candid commentary on what works and doesn't work.
- Improve your negotiation positioning with fresh perspective and best practices reminders.
Abbreviated Agenda
- What Adjusters and Defense Counsel Look For in the Demand Letter
- How Colossus and Other Claims Software Score Your Demand (and How to Influence It)
- Red Flags and Common Concerns
- How Adjusters React to Time- and Policy-Limits Demands
- What Adjusters and Defense Counsel Look for Outside the Demand Letter
- Sample Commentary on Real-World Letters
- Best Practices Summary: The Keys to a Strong Demand Letter
- AI Tools for Drafting Demands: Help or Hazard?
Credit Details
Credits Available
| Credit | Status | Total | Until |
|---|---|---|---|
| California MCLE Paralegal |
|
1.5 Total | 11-24-2027 |
| Alaska CLE |
|
1.5 Total | 11-24-2027 |
| Alabama CLE |
|
1.5 Total | 12-31-2025 |
| Arkansas CLE |
|
1.5 Total | 06-30-2026 |
| Arizona CLE |
|
1.5 Total | 11-24-2027 |
| California CLE |
|
1.5 Total | 11-24-2027 |
| Colorado CLE |
|
2 Total | 12-31-2027 |
| Connecticut CLE |
|
1.5 Total | 11-24-2027 |
| Delaware CLE |
|
1.5 Total | 11-24-2027 |
| Florida CLE |
|
2 Total | 05-31-2027 |
| Georgia CLE |
|
1.5 Total | 12-31-2025 |
| Hawaii CLE |
|
1.5 Total | 11-24-2027 |
| Iowa CLE |
|
1.5 Total | 11-24-2026 |
| Idaho CLE |
|
1.5 Total | 11-24-2030 |
| Illinois CLE |
|
1.5 Total | 11-23-2027 |
| Indiana CLE |
|
1.5 Total | 11-24-2026 |
| Kansas CLE |
|
1.5 Total | 11-23-2026 |
| Kentucky CLE |
|
1.5 Total | 06-30-2026 |
| Louisiana CLE |
|
1.5 Total | 11-24-2026 |
| Maine CLE |
|
1.5 Total | 11-23-2027 |
| Minnesota CLE |
|
1.5 Total | 11-24-2027 |
| Missouri CLE |
|
1.8 Total | 11-24-2027 |
| Northern Mariana Islands CLE |
|
1.5 Total | 11-24-2027 |
| Mississippi CLE |
|
1.5 Total | 07-31-2026 |
| Montana CLE |
|
1.5 Total | 11-24-2028 |
| North Carolina CLE |
|
1.5 Total | 02-28-2026 |
| North Dakota CLE |
|
1.5 Total | 11-24-2028 |
| Nebraska CLE |
|
1.5 Total | 11-24-2027 |
| New Hampshire CLE |
|
1.5 Total | 11-24-2028 |
| New Jersey CLE |
|
1.8 Total | 09-10-2026 |
| New Mexico CLE |
|
1.5 Total | 11-24-2027 |
| Nevada CLE |
|
1.5 Total | 11-24-2028 |
| New York CLE |
|
1.5 Total | 11-24-2028 |
| Ohio CLE |
|
1.5 Total | 12-31-2025 |
| Oklahoma CLE |
|
2 Total | 11-24-2027 |
| Oregon CLE |
|
1.5 Total | 11-24-2028 |
| Pennsylvania CLE |
|
1.5 Total | 11-24-2027 |
| Rhode Island CLE |
|
1.5 Total | 06-30-2026 |
| South Carolina CLE |
|
1.5 Total | 12-31-2025 |
| Tennessee CLE |
|
1.5 Total | 11-23-2027 |
| Texas CLE |
|
1.5 Total | 10-31-2026 |
| Utah CLE |
|
1.5 Total | 12-31-2026 |
| Virginia CLE |
|
1.5 Total | 10-31-2026 |
| Vermont CLE |
|
1.5 Total | 11-24-2027 |
| Washington CLE |
|
1.5 Total | 11-23-2030 |
| Wisconsin CLE |
|
1.5 Total | 12-31-2026 |
| West Virginia CLE |
|
1.8 Total | 11-24-2027 |
| Wyoming CLE |
|
1.5 Total | 09-09-2026 |
| Delaware Certified Paralegal Program |
|
1.5 Total | 11-24-2026 |
| Florida Registered Paralegal |
|
1.5 Total | 05-31-2027 |
| Indiana Paralegal CLE |
|
1.5 Total | 11-24-2026 |
| North Carolina Continuing Paralegal Education |
|
1.5 Total | 02-28-2026 |
| New Mexico Paralegal Division, State Bar of |
|
1.5 Total | 11-24-2027 |
| Ohio Certified Paralegals |
|
1.5 Total | 11-24-2026 |
| NFPA |
|
0 Total | 11-24-2026 |
| Texas State Bar of Paralegal Division |
|
1.5 Total | 11-24-2027 |
Select Jurisdiction
CLE
Paralegal
Agenda
-
Personal Injury Demand Letters: What Adjusters Look For
- What Adjusters and Defense Counsel Look For in the Demand Letter
- How Colossus and Other Claims Software Score Your Demand (and How to Influence It)
- Red Flags and Common Concerns
- How Adjusters React to Time- and Policy-Limits Demands
- What Adjusters and Defense Counsel Look for Outside the Demand Letter
- Sample Commentary on Real-World Letters
- Best Practices Summary: The Keys to a Strong Demand Letter
- AI Tools for Drafting Demands: Help or Hazard?
Who Should Attend
This program is designed for attorneys. Paralegals may also benefit.
Speakers
Speaker bio
Jennifer J. El-Kadi
is a litigation attorney and founder of JEK Law, where she advocates for survivors of sex abuse and human trafficking, as well as individuals injured in motor vehicle accidents. Her practice is rooted in the belief that those who have been silenced or harmed deserve fierce, trauma-informed legal representation-and she brings both compassion and precision to every case she handles. Ms. El-Kadi has built her career fighting for plaintiffs who cannot fight for themselves. She previously served as Partner and Chief Operating Officer at Babin Law, where she led the firm's Human Trafficking Department and helped file the first civil TVPRA lawsuit in the country. Under her leadership, the docket expanded from 100 to more than 2,100 active cases. She helped coordinate national litigation strategy across jurisdictions after the denial of MDL centralization, spearheading complex multi-defendant actions against corporate enablers and contributing to early case law development under the TVPRA and CAVRA. In addition to her leadership in sex abuse litigation, Ms. El-Kadi provides high-quality co-counsel support to firms nationwide-stepping in on an overflow or project basis to draft complaints, discovery, and motions, and guide litigation strategy in high-stakes cases. Her background spans personal injury, mass torts, and trauma-informed justice alternatives. As COO at Babin Law, she scaled national dockets involving Uber, Lyft, NEC, Hernia Mesh, CPAP, Hair Relaxer, and Valsartan, optimizing intake workflows and CRM systems. She also clerked under Judge Zottola in Pennsylvania's Veterans Court, where she supported diversion programs for justice-involved veterans facing service-related trauma.
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