Personal Injury & Negligence

Personal Injury Demand Letters: What Adjusters Look For

Credits Available
Credit Status Total
California MCLE Paralegal Approved 1.5 Total
Alaska CLE Reciprocity 1.5 Total
Alabama CLE Approved 1.5 Total
Arkansas CLE Approved 1.5 Total
Arizona CLE Approved 1.5 Total
California CLE Approved 1.5 Total
Colorado CLE Approved 2 Total
Connecticut CLE Approved 1.5 Total
Delaware CLE Approved 1.5 Total
Florida CLE Approved 2 Total
Georgia CLE Approved 1.5 Total
Hawaii CLE Approved 1.5 Total
Iowa CLE Approved 1.5 Total
Idaho CLE Approved 1.5 Total
Illinois CLE Approved 1.5 Total
Indiana CLE Approved 1.5 Total
Kansas CLE Upon Request 1.5 Total
Kentucky CLE Upon Request 1.5 Total
Louisiana CLE Approved 1.5 Total
Maine CLE Approved 1.5 Total
Minnesota CLE Approved 1.5 Total
Missouri CLE Approved 1.8 Total
Northern Mariana Islands CLE Approved 1.5 Total
Mississippi CLE Approved 1.5 Total
Montana CLE Approved 1.5 Total
North Carolina CLE Approved 1.5 Total
North Dakota CLE Upon Request 1.5 Total
Nebraska CLE Approved 1.5 Total
New Hampshire CLE Approved 1.5 Total
New Jersey CLE Approved 1.8 Total
New Mexico CLE Approved 1.5 Total
Nevada CLE Approved 1.5 Total
New York CLE Approved 1.5 Total
Ohio CLE Approved 1.5 Total
Oklahoma CLE Approved 2 Total
Oregon CLE Upon Request 1.5 Total
Pennsylvania CLE Approved 1.5 Total
Rhode Island CLE Upon Request 1.5 Total
South Carolina CLE Approved 1.5 Total
Tennessee CLE Approved 1.5 Total
Texas CLE Approved 1.5 Total
Utah CLE Approved 1.5 Total
Virginia CLE Approved 1.5 Total
Vermont CLE Approved 1.5 Total
Washington CLE Approved 1.5 Total
Wisconsin CLE Approved 1.5 Total
West Virginia CLE Approved 1.8 Total
Wyoming CLE Approved 1.5 Total
Delaware Certified Paralegal Program Approved 1.5 Total
Florida Registered Paralegal Approved 1.5 Total
Indiana Paralegal CLE Approved 1.5 Total
North Carolina Continuing Paralegal Education Approved 1.5 Total
New Mexico Paralegal Division, State Bar of Approved 1.5 Total
Ohio Certified Paralegals Approved 1.5 Total
NFPA Approved 0 Total
Texas State Bar of Paralegal Division Approved 1.5 Total
OnDemand
1 hours 30 minutes
Jennifer El-Kadi
With Jennifer J. El-Kadi from JEK Law
Recorded November 24, 2025
Product ID 101234

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Overview

What Adjusters and Defense Counsel Don't Want You to Know

While you focus on setting the tone for settlement in your demands, claims adjusters and defense counsel are reading between the lines, scoring the claim, and scanning for red flags that can sink it before it gets off the ground. In this CLE, you'll get an insider's view of how demand letters are actually evaluated - and how you can craft letters that are not only attention-grabbing but resilient under scrutiny. Get better results - register today!

  • Learn exactly how adjusters and defense counsel assess your demand.
  • Review real-world demands and get candid commentary on what works and doesn't work.
  • Improve your negotiation positioning with fresh perspective and best practices reminders.

Abbreviated Agenda

  1. What Adjusters and Defense Counsel Look For in the Demand Letter
  2. How Colossus and Other Claims Software Score Your Demand (and How to Influence It)
  3. Red Flags and Common Concerns
  4. How Adjusters React to Time- and Policy-Limits Demands
  5. What Adjusters and Defense Counsel Look for Outside the Demand Letter
  6. Sample Commentary on Real-World Letters
  7. Best Practices Summary: The Keys to a Strong Demand Letter
  8. AI Tools for Drafting Demands: Help or Hazard?
Product ID 101234

Credit Details

Credits Available
Credit Status Total
California MCLE Paralegal Approved 1.5 Total
Alaska CLE Reciprocity 1.5 Total
Alabama CLE Approved 1.5 Total
Arkansas CLE Approved 1.5 Total
Arizona CLE Approved 1.5 Total
California CLE Approved 1.5 Total
Colorado CLE Approved 2 Total
Connecticut CLE Approved 1.5 Total
Delaware CLE Approved 1.5 Total
Florida CLE Approved 2 Total
Georgia CLE Approved 1.5 Total
Hawaii CLE Approved 1.5 Total
Iowa CLE Approved 1.5 Total
Idaho CLE Approved 1.5 Total
Illinois CLE Approved 1.5 Total
Indiana CLE Approved 1.5 Total
Kansas CLE Upon Request 1.5 Total
Kentucky CLE Upon Request 1.5 Total
Louisiana CLE Approved 1.5 Total
Maine CLE Approved 1.5 Total
Minnesota CLE Approved 1.5 Total
Missouri CLE Approved 1.8 Total
Northern Mariana Islands CLE Approved 1.5 Total
Mississippi CLE Approved 1.5 Total
Montana CLE Approved 1.5 Total
North Carolina CLE Approved 1.5 Total
North Dakota CLE Upon Request 1.5 Total
Nebraska CLE Approved 1.5 Total
New Hampshire CLE Approved 1.5 Total
New Jersey CLE Approved 1.8 Total
New Mexico CLE Approved 1.5 Total
Nevada CLE Approved 1.5 Total
New York CLE Approved 1.5 Total
Ohio CLE Approved 1.5 Total
Oklahoma CLE Approved 2 Total
Oregon CLE Upon Request 1.5 Total
Pennsylvania CLE Approved 1.5 Total
Rhode Island CLE Upon Request 1.5 Total
South Carolina CLE Approved 1.5 Total
Tennessee CLE Approved 1.5 Total
Texas CLE Approved 1.5 Total
Utah CLE Approved 1.5 Total
Virginia CLE Approved 1.5 Total
Vermont CLE Approved 1.5 Total
Washington CLE Approved 1.5 Total
Wisconsin CLE Approved 1.5 Total
West Virginia CLE Approved 1.8 Total
Wyoming CLE Approved 1.5 Total
Delaware Certified Paralegal Program Approved 1.5 Total
Florida Registered Paralegal Approved 1.5 Total
Indiana Paralegal CLE Approved 1.5 Total
North Carolina Continuing Paralegal Education Approved 1.5 Total
New Mexico Paralegal Division, State Bar of Approved 1.5 Total
Ohio Certified Paralegals Approved 1.5 Total
NFPA Approved 0 Total
Texas State Bar of Paralegal Division Approved 1.5 Total
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CLE
Paralegal

Agenda

All times are shown in
  1. Personal Injury Demand Letters: What Adjusters Look For

    1. What Adjusters and Defense Counsel Look For in the Demand Letter
    2. How Colossus and Other Claims Software Score Your Demand (and How to Influence It)
    3. Red Flags and Common Concerns
    4. How Adjusters React to Time- and Policy-Limits Demands
    5. What Adjusters and Defense Counsel Look for Outside the Demand Letter
    6. Sample Commentary on Real-World Letters
    7. Best Practices Summary: The Keys to a Strong Demand Letter
    8. AI Tools for Drafting Demands: Help or Hazard?

Who Should Attend

This program is designed for attorneys. Paralegals may also benefit.

Speakers

Jennifer J El-Kadi
Jennifer J.
El-Kadi
JEK Law
Speaker bio
Jennifer J El-Kadi

Jennifer J. El-Kadi

JEK Law
Jennifer El-Kadi

is a litigation attorney and founder of JEK Law, where she advocates for survivors of sex abuse and human trafficking, as well as individuals injured in motor vehicle accidents. Her practice is rooted in the belief that those who have been silenced or harmed deserve fierce, trauma-informed legal representation-and she brings both compassion and precision to every case she handles. Ms. El-Kadi has built her career fighting for plaintiffs who cannot fight for themselves. She previously served as Partner and Chief Operating Officer at Babin Law, where she led the firm's Human Trafficking Department and helped file the first civil TVPRA lawsuit in the country. Under her leadership, the docket expanded from 100 to more than 2,100 active cases. She helped coordinate national litigation strategy across jurisdictions after the denial of MDL centralization, spearheading complex multi-defendant actions against corporate enablers and contributing to early case law development under the TVPRA and CAVRA. In addition to her leadership in sex abuse litigation, Ms. El-Kadi provides high-quality co-counsel support to firms nationwide-stepping in on an overflow or project basis to draft complaints, discovery, and motions, and guide litigation strategy in high-stakes cases. Her background spans personal injury, mass torts, and trauma-informed justice alternatives. As COO at Babin Law, she scaled national dockets involving Uber, Lyft, NEC, Hernia Mesh, CPAP, Hair Relaxer, and Valsartan, optimizing intake workflows and CRM systems. She also clerked under Judge Zottola in Pennsylvania's Veterans Court, where she supported diversion programs for justice-involved veterans facing service-related trauma.

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