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Bankruptcy, Foreclosure & Collection Law

4.31

Collecting Debt: Simple Strategies for Attorneys

Credits Available
Credit Status Total
California MCLE Paralegal Approved 6 Total
Alaska CLE Reciprocity 6 Total
Alabama CLE Approved 6 Total
Arkansas CLE Approved 6 Total
Arizona CLE Approved 6 Total
California CLE Approved 6 Total
Colorado CLE Approved 7 Total
Connecticut CLE Approved 6 Total
Delaware CLE Approved 6 Total
Florida CLE Approved 7 Total
Georgia CLE Approved 6 Total
Hawaii CLE Approved 6 Total
Iowa CLE Approved 6 Total
Illinois CLE Approved 6 Total
Indiana CLE Approved 6 Total
Kansas CLE Approved 7 Total
Kentucky CLE Approved 6 Total
Maine CLE Approved 6 Total
Minnesota CLE Approved 6 Total
Missouri CLE Approved 6 Total
Northern Mariana Islands CLE Approved 6 Total
Mississippi CLE Approved 6 Total
Montana CLE Approved 6 Total
North Carolina CLE Approved 6 Total
North Dakota CLE Approved 6 Total
Nebraska CLE Approved 6 Total
New Hampshire CLE Approved 6 Total
New Jersey CLE Approved 7.2 Total
New Mexico CLE Approved 6 Total
Nevada CLE Approved 6 Total
New York CLE Approved 7 Total
Ohio CLE Approved 6 Total
Oklahoma CLE Approved 7 Total
Pennsylvania CLE Approved 6 Total
Rhode Island CLE Approved 6 Total
South Carolina CLE Approved 6 Total
Tennessee CLE Approved 6 Total
Utah CLE Approved 6 Total
Virginia CLE Approved 6 Total
Vermont CLE Approved 6 Total
Washington CLE Approved 0 Total
Wisconsin CLE Approved 7 Total
West Virginia CLE Approved 7.2 Total
Wyoming CLE Approved 6 Total
Delaware Certified Paralegal Program Approved 6 Total
Florida Registered Paralegal Approved 6 Total
Indiana Paralegal CLE Approved 6 Total
Montana CLE Credit for Paralegals Approved 6 Total
North Carolina Continuing Paralegal Education Approved 6 Total
New Mexico Paralegal Division, State Bar of Approved 6 Total
Ohio Certified Paralegals Approved 6 Total
NFPA Approved 0 Total
Texas State Bar of Paralegal Division Approved 6 Total
OnDemand
6 hours
Lynda Laing
Alex Whitt
Keith Barnstein
Zachary Cronkhite
Amar Agrawal
Stuart Collis
With Lynda L. Laing from Strauss, Factor, Laing & Lyons + 5 others
Coming Soon! OnDemand recording will be available on June 09, 2026.
Product ID 102051

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$449

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Overview

Your Practical Guide to Effective and Compliant Collections

This legal primer is designed to take the guesswork out of your daily workflow. We break down the complex web of current laws into actionable strategies for managing debtor communications, pre-judgment tactics, and recordkeeping. Whether you are handling your first collection matter or simply need a refresher on the latest digital communication rules, this course provides the tools you need to practice with confidence. Register today!

  • Navigate the foundational laws and recent regulatory shifts governing consumer debt.
  • Learn how to engage debtors effectively across all formats without triggering violations.
  • Master the specific workflows for debt validation and the art of successful negotiation.
  • Establish impeccable documentation practices that protect you and your firm during audits or litigation.

Abbreviated Agenda

  1. Current Collections Regulatory Framework
  2. Strategic Intake and Early Collection Decision-Making
  3. Debtor Communications and the FDCPA and TCPA Compliance
  4. Demand Letters, Debtor Disputes, and Verification Requests
  5. Litigation Tactics in Collections
  6. Settlement/Payment Plans
  7. Essential Methods for Enforcing the Judgment
  8. Legal Ethics of Collections

Related Topics

Product ID 102051

Credit Details

Credits Available
Credit Status Total
California MCLE Paralegal Approved 6 Total
Alaska CLE Reciprocity 6 Total
Alabama CLE Approved 6 Total
Arkansas CLE Approved 6 Total
Arizona CLE Approved 6 Total
California CLE Approved 6 Total
Colorado CLE Approved 7 Total
Connecticut CLE Approved 6 Total
Delaware CLE Approved 6 Total
Florida CLE Approved 7 Total
Georgia CLE Approved 6 Total
Hawaii CLE Approved 6 Total
Iowa CLE Approved 6 Total
Illinois CLE Approved 6 Total
Indiana CLE Approved 6 Total
Kansas CLE Approved 7 Total
Kentucky CLE Approved 6 Total
Maine CLE Approved 6 Total
Minnesota CLE Approved 6 Total
Missouri CLE Approved 6 Total
Northern Mariana Islands CLE Approved 6 Total
Mississippi CLE Approved 6 Total
Montana CLE Approved 6 Total
North Carolina CLE Approved 6 Total
North Dakota CLE Approved 6 Total
Nebraska CLE Approved 6 Total
New Hampshire CLE Approved 6 Total
New Jersey CLE Approved 7.2 Total
New Mexico CLE Approved 6 Total
Nevada CLE Approved 6 Total
New York CLE Approved 7 Total
Ohio CLE Approved 6 Total
Oklahoma CLE Approved 7 Total
Pennsylvania CLE Approved 6 Total
Rhode Island CLE Approved 6 Total
South Carolina CLE Approved 6 Total
Tennessee CLE Approved 6 Total
Utah CLE Approved 6 Total
Virginia CLE Approved 6 Total
Vermont CLE Approved 6 Total
Washington CLE Approved 0 Total
Wisconsin CLE Approved 7 Total
West Virginia CLE Approved 7.2 Total
Wyoming CLE Approved 6 Total
Delaware Certified Paralegal Program Approved 6 Total
Florida Registered Paralegal Approved 6 Total
Indiana Paralegal CLE Approved 6 Total
Montana CLE Credit for Paralegals Approved 6 Total
North Carolina Continuing Paralegal Education Approved 6 Total
New Mexico Paralegal Division, State Bar of Approved 6 Total
Ohio Certified Paralegals Approved 6 Total
NFPA Approved 0 Total
Texas State Bar of Paralegal Division Approved 6 Total
Select Jurisdiction
CLE
Paralegal

Agenda

All times are shown in

  1. Current Collections Regulatory Framework

    1. The Federal Legal Foundation and State "Mini-FDCPAs"
    2. Defining the Debt Collector: When an Attorney or Law Firm Falls Under the Statutory Definition
    3. The "Least Sophisticated Consumer" Standard

  2. Strategic Intake and Early Collection Decision-Making

  3. Debtor Communications and the FDCPA and TCPA Compliance

  4. Demand Letters, Debtor Disputes, and Verification Requests

    1. Best Practices for Pre-Collection Efforts
    2. The Model Validation
    3. The 30-Day Window
    4. What Constitutes a Valid Dispute
    5. Best Practices for the Compliant Initial Demand Letter

  5. Litigation Tactics in Collections

    1. Procedures for Initiating Legal Action: Filing Complaints and Summons
    2. Overview of the Court Process in Consumer Collections Cases
    3. Debtor Defenses and Counterclaims

  6. Settlement/Payment Plans

  7. Essential Methods for Enforcing the Judgment

  8. Legal Ethics of Collections

    1. Conflicts of Interest
    2. Attorney Fees and Scope of Representation
    3. Duty of Candor in Negotiations
    4. Dealing With Unrepresented Parties
    5. Civility in Collections Practice

Who Should Attend

This program is designed for attorneys. Debt collectors, accountants, and paralegals may also benefit.

Speakers

Lynda L Laing
Lynda L.
Laing
Strauss, Factor, Laing & Lyons
Alex J Whitt
Alex J.
Whitt
FactorLaw/Law Office of William J. Factor, Ltd.
Keith Barnstein
Keith
Barnstein
Markoff Law LLC
Zachary D Cronkhite
Zachary D.
Cronkhite
Kovitz Shifrin Nesbit
Amar A Agrawal
Amar A.
Agrawal
Eisenberg, Gold & Agrawal, P.C.
Stuart M Collis
Stuart M.
Collis
Collis, Griffor & Hendra PC
Speaker bio
Lynda L Laing

Lynda L. Laing

Strauss, Factor, Laing & Lyons
Lynda Laing

is a partner in the law firm of Strauss, Factor, Laing & Lyons in Providence, Rhode Island, where her practice concentrates in the areas of collections and litigation. Ms. Laing is a member of the State Bar of Michigan, Rhode Island and American bar associations, Commercial Law League of America, and American Bankruptcy Institute. She served as chairperson of the Bench Bar Committee for the Rhode Island Bar Association. Ms. Laing earned her A.B. degree from Albion College and her J.D. degree from Case Western Reserve University Law School.

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Speaker bio
Alex J Whitt

Alex J. Whitt

FactorLaw/Law Office of William J. Factor, Ltd.
Alex Whitt

is an attorney at FactorLaw/Law Office of William J. Factor, Ltd. He specializes in representing debtors in complex Chapter 7, 13, and 11 matters, as well as representing Chapter 7 trustees. With nine years of experience, Mr. Whitt has successfully represented clients across an array of bankruptcy matters. He graduated in the top 10 of his class from the University of Illinois Chicago School of Law (formerly the John Marshall Law School). While in law school, Mr. Whitt served as staff editor for the Law Review Journal and as a judicial extern for then Chief Bankruptcy Judge Bruce W. Black. He has also served as the co-chair for the Chicago Bar Association's Young Lawyers' Bankruptcy & Reorganization Committee.

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Speaker bio
Keith Barnstein

Keith Barnstein

Markoff Law LLC
Keith Barnstein

is an associate attorney at Markoff Law LLC. He has spent more than a decade practicing in the area of creditors rights, where he has advocated on behalf of lenders, debt buyers, and businesses. Mr. Barnstein is licensed to practice law in Illinois, Federal Court Northern District of Illinois, and before the Seventh Circuit Court of Appeals. He is also a certified arbitrator in Lake and Will counties. Mr. Barnstein is a board member of the Illinois Creditors Bar Association (ILCBA), and currently serves as it's education committee chair and vice-president. He earned his B.A. degree from the University of Illinois at Chicago and his J.D. degree from the DePaul University College of Law. Mr. Barnstein has previously presented before the ILCBA on litigating breach of contract matters.

 

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Speaker bio
Zachary D Cronkhite

Zachary D. Cronkhite

Kovitz Shifrin Nesbit
Zachary Cronkhite

is an attorney with Kovitz Shifrin Nesbit, where he is the Head of the Collections Department at the firms Indiana location. Additionally concentrates his practice on the representation of condominium, townhome, and homeowner community associations. Prior to joining KSN, Mr. Cronkhite was a judicial clerk for Judge Martha Blood-Wentworth at the Indiana Tax Court. During this time, he attained experience with Indiana's property tax laws and learned the importance of explaining difficult legal concepts in clear, concise manner that can be understood by both attorneys and non-attorney taxpayers. Mr. Cronkhite earned his J.D. degree from Michigan State University College of Law. While attending law school, he worked at the Low-Income Taxpayer Clinic, where he assisted clients with federal and state tax controversies. Mr. Cronkhite successfully negotiated with the Internal Revenue Service to significantly reduce his clients' tax liabilities. He attended Iowa Wesleyan University for undergraduate studies, where he majored in psychology. During this time, Mr. Cronkhite served two terms as student body president. He is admitted to practice in Indiana.

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Speaker bio
Amar A Agrawal

Amar A. Agrawal

Eisenberg, Gold & Agrawal, P.C.
Amar Agrawal

is a partner in the law firm of Eisenberg, Gold & Agrawal, P.C. He practices in the areas of real estate law, creditors' rights and commercial law. Mr. Agrawal received his undergraduate degree from Rutgers and his J.D. degree from Rutgers University School of Law. He is a member of the Camden County Bar Association, South Jersey Bankers Association and New Jersey Bankers Association. Mr. Agrawal serves as a board member and officer of the Risk Management Association South Jersey Chapter. He is admitted to practice in the state of New Jersey, Commonwealth of Pennsylvania, District of New Jersey, and the Eastern and Middle districts for Pennsylvania.

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Speaker bio
Stuart M Collis

Stuart M. Collis

Collis, Griffor & Hendra PC
Stuart Collis

is a senior partner with Collis, Griffor & Hendra PC. He practices in the areas of collections/creditor's rights, civil litigation, commercial litigation, family law, divorce, child custody, paternity, criminal law, driver's license restoration and DUI/OWI/drunk driving. Mr. Collis is a trained mediator and has extensive experience with case evaluation procedures. He has also served on a number of state and national organizations, including NABA, WCBA, MCBA, CLLA, and the Michigan Department of Agriculture's Companion Animal Committee. Mr. Collis has been published extensively, including several republications. He has created and presented numerous educational sessions for interested organizations. Mr. Collis earned his B.A. degree from the University of Michigan and his J.D. degree, cum laude, from M. Cooley Law School.

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