Personal Injury & Negligence

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Insider Tips for Personal Injury Negotiations: Beating Adjusters at Their Own Game

Credits Available
Credit Status Total
Alaska CLE Reciprocity 6 Total
Alabama CLE Approved 6 Total
Arkansas CLE Approved 6 Total
Arizona CLE Approved 6 Total
California CLE Approved 6 Total
Colorado CLE Approved 7 Total
Connecticut CLE Approved 6 Total
Delaware CLE Approved 6 Total
Florida CLE Approved 7 Total
Georgia CLE Approved 6 Total
Hawaii CLE Approved 6 Total
Iowa CLE Approved 6 Total
Illinois CLE Approved 6 Total
Indiana CLE Approved 6 Total
Kansas CLE Approved 7 Total
Kentucky CLE Approved 6 Total
Maine CLE Approved 6 Total
Minnesota CLE Approved 6 Total
Missouri CLE Approved 7.2 Total
Northern Mariana Islands CLE Approved 6 Total
Montana CLE Pending 6 Total
North Carolina CLE Approved 6 Total
Nebraska CLE Approved 6 Total
New Hampshire CLE Approved 6 Total
New Jersey CLE Approved 7.2 Total
New Mexico CLE Approved 6 Total
Nevada CLE Approved 6 Total
New York CLE Approved 7 Total
Ohio CLE Approved 6 Total
Oklahoma CLE Approved 7 Total
Pennsylvania CLE Approved 6 Total
South Carolina CLE Approved 6 Total
Tennessee CLE Approved 6 Total
Texas CLE Approved 6 Total
Utah CLE Approved 6 Total
Virginia CLE Approved 6 Total
Vermont CLE Approved 6 Total
Washington CLE Approved 6 Total
Wisconsin CLE Approved 7 Total
West Virginia CLE Approved 7.2 Total
Wyoming CLE Approved 6 Total
Live Online
6 hours
J. Wesley Hisaw
Jeanne Spital
Kelly Jones
Nicole Knight
With J. Wesley Hisaw from Holland & Hisaw + 3 others

Wed, Aug 26, 00:00 AM – 00:00 PM

Product ID 102195

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Overview

Craft Compelling Demands, Outmaneuver Adjusters, and Break Through Negotiation Roadblocks

Transform your approach to personal injury claim negotiations! Join our insider faculty as they reveal what drives adjusters' decisions, strategies they use, and practical tips for outmaneuvering them to secure better settlements for your clients. Glean new insights and learn how to use the inner workings of insurance companies to your advantage - register today!

  • Understand insurance company policies, procedures, and pressures that drive adjusters' decisions and actions.
  • Find out how adjusters set reserves and value claims - along with insights to drive the numbers higher.
  • Craft a demand that grabs attention, backed by solid evidence and a strategically calculated damages figure.
  • Find effective countermoves to adjusters' favorite tricks and tactics for minimizing claims.
  • Discover strategies to move negotiations along, even when adjusters are dragging their feet.

Abbreviated Agenda

  1. Internal Processes, Pressures, and Limitations That Drive Adjusters
  2. Negotiation Techniques: How to Take Control of Settlement Talks
  3. Tactics Adjusters Use to Undervalue Claims and Get the Upper Hand
  4. Building a Rock-Solid Claim: Evidence, Damages, and Demands
  5. The Reserve Game: How Adjusters Establish Reserves and Value Claims
  6. How to Handle Stubborn Adjusters and Overcome Impasse
  7. Legal Ethics of Personal Injury Claim Negotiations

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Related Topics

Product ID 102195

Credit Details

Credits Available
Credit Status Total
Alaska CLE Reciprocity 6 Total
Alabama CLE Approved 6 Total
Arkansas CLE Approved 6 Total
Arizona CLE Approved 6 Total
California CLE Approved 6 Total
Colorado CLE Approved 7 Total
Connecticut CLE Approved 6 Total
Delaware CLE Approved 6 Total
Florida CLE Approved 7 Total
Georgia CLE Approved 6 Total
Hawaii CLE Approved 6 Total
Iowa CLE Approved 6 Total
Illinois CLE Approved 6 Total
Indiana CLE Approved 6 Total
Kansas CLE Approved 7 Total
Kentucky CLE Approved 6 Total
Maine CLE Approved 6 Total
Minnesota CLE Approved 6 Total
Missouri CLE Approved 7.2 Total
Northern Mariana Islands CLE Approved 6 Total
Montana CLE Pending 6 Total
North Carolina CLE Approved 6 Total
Nebraska CLE Approved 6 Total
New Hampshire CLE Approved 6 Total
New Jersey CLE Approved 7.2 Total
New Mexico CLE Approved 6 Total
Nevada CLE Approved 6 Total
New York CLE Approved 7 Total
Ohio CLE Approved 6 Total
Oklahoma CLE Approved 7 Total
Pennsylvania CLE Approved 6 Total
South Carolina CLE Approved 6 Total
Tennessee CLE Approved 6 Total
Texas CLE Approved 6 Total
Utah CLE Approved 6 Total
Virginia CLE Approved 6 Total
Vermont CLE Approved 6 Total
Washington CLE Approved 6 Total
Wisconsin CLE Approved 7 Total
West Virginia CLE Approved 7.2 Total
Wyoming CLE Approved 6 Total
Select Jurisdiction
CLE

Agenda

All times are shown in

  1. Internal Processes, Pressures, and Limitations That Drive Adjusters

  2. Negotiation Techniques: How to Take Control of Settlement Talks

    1. Using Timing and the Adjuster's Motivations to Your Advantage
    2. Building Rapport
    3. The Art of Bargaining
    4. Strategic Concessions
    5. The Power of Silence
    6. When and How to Use the Walkaway Strategy

  3. Tactics Adjusters Use to Undervalue Claims and Get the Upper Hand

    1. Downplaying Medical Damages and Treatment Costs
    2. Dismissing Claims of Pain and Suffering
    3. Pressure to Settle Quickly and for Less
    4. Other Adjuster Tactics and Ways to Counter Them

  4. Building a Rock-Solid Claim: Evidence, Damages, and Demands

  5. The Reserve Game: How Adjusters Establish Reserves and Value Claims

  6. How to Handle Stubborn Adjusters and Overcome Impasse

  7. Legal Ethics of Personal Injury Claim Negotiations

    1. Providing Honest Assessments and Securing Informed Consent
    2. Bluffing, Puffery, and Lies: What's Acceptable, What's Not
    3. Confidentiality and Client Privilege
    4. Civility Pointers for Personal Injury Negotiations
    5. Responsible and Ethical Handling of Settlement Funds

Who Should Attend

This program is designed for attorneys. Paralegals may also benefit.

Speakers

J. Wesley Hisaw
J. Wesley
Hisaw
Holland & Hisaw
Jeanne K Spital
Jeanne K.
Spital
Upchurch Watson White & Max
Kelly G Jones
Kelly G.
Jones
Perez Morris
Nicole Knight
Nicole
Knight
Siegel Brill, PA
Speaker bio
J. Wesley Hisaw

J. Wesley Hisaw

Holland & Hisaw
J. Wesley Hisaw

is a shareholder with Holland & Hisaw, where his practice areas include domestic law, personal injury, product liability, corporate law, civil rights lawsuits, estate law, and employment law. He was named one of the Top 40 Under 40 litigation lawyers for the state of Mississippi by the American Society of Legal Advocates and the National Trial Lawyer's Association. Mr. Hisaw was also named a Top Ten Attorney for the state of Mississippi in the area of personal injury by the National Association of Personal Injury Attorneys, and listed as a Premier 100 Attorney by the American Academy of Trial Attorneys. He is licensed to practice in Mississippi and Tennessee, and before the U.S. Court of Appeals for the Fifth and Sixth circuits, Northern and Southern districts of Mississippi, and the Western District of Tennessee. Mr. Hisaw is also listed as a Rising Star with Super Lawyers. He earned his undergraduate degree and his J.D. degree from the University of Mississippi.

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Speaker bio
Jeanne K Spital

Jeanne K. Spital

Upchurch Watson White & Max
Jeanne Spital

is an attorney, mediator and arbitrator at Upchurch Watson White & Max. Combining her lengthy trial/litigation experience with her creative problem-solving skills, she strives to find win/win solutions. Because of her trial experience, she understands the stressors and unpredictability of jury trials and strongly believes in the mediation process. Mediation provides the parties an opportunity to control their own destiny through innovative and practical solutions without the cost and uncertainty of trial. She has experience handling cases involving personal injury/torts, professional liability, products liability, construction defect, contractual disputes, and copyright. She has represented both plaintiffs and defendants in Florida state and federal courts. She began her career in Maryland’s Office of the Attorney General and has spent the greater part of it in Florida as a civil litigator, becoming a partner at a boutique firm and then of counsel to a large Florida statewide firm. Negotiating was a necessity in her caseload. She is a Florida Supreme Court qualified arbitrator, a Florida Supreme Court certified civil-circuit mediator, and earned her J.D degree from University of Maryland School of Law.

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Speaker bio
Kelly G Jones

Kelly G. Jones

Perez Morris
Kelly Jones

is a partner at Perez Morris. She has represented clients in over 60 jury trials, dozens of bench trials and hearings or mediations in state and federal courts across Ohio. She has more than 20 years of experience defending commercial transportation including aviation, trucking and rapid response, premises liability, personal injury, and insurance bad faith and coverage matters. Ms. Jones also serves as National Coordinating Counsel for a major Fortune 500 healthcare company handling general liability and commercial transportation matters. She joined the Perez Morris Columbus office in 2022. Prior to joining Perez Morris, Ms. Jones worked at Williams, Moliterno & Scully Co., L.P.A., where she practiced corporate, personal injury, and insurance defense litigation. She represents several top national insurance companies, self-insured corporations, municipal entities, medical, charitable and educational institutions, and businesses and individuals in various civil matters. Ms. Jones frequently lectures on trial skills as a member of the American Board of Trial Attorneys (ABOTA) and the Ohio Association of Civil Trial Attorneys, and previously served as an adjunct professor for first and second year law students in a CORE Lawyering Skills course at Case Western Reserve University. She earned her B.A. degree, cum laude, from The College of Wooster and her J.D. degree from Case Western Reserve University School of Law.

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Speaker bio
Nicole Knight

Nicole Knight

Siegel Brill, PA
Nicole Knight

is an attorney at Siegel Brill, PA where she practices in personal injury, aviation accidents, medical malpractice, motor vehicle accidents, dispute resolution and wrong death. She earned her B.A. degree from College of Saint Benedict and her J.D. degree, cum laude, from Mitchell Hamline School of Law.

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