Personal Injury & Negligence

Live Online

How Adjusters Think: What All Personal Injury Attorneys Need to Know

Credits Available
Credit Status Total
Alaska CLE Reciprocity 6 Total
Alabama CLE Approved 6 Total
Arkansas CLE Approved 6 Total
Arizona CLE Approved 6 Total
California CLE Approved 6 Total
Colorado CLE Approved 7 Total
Connecticut CLE Approved 6 Total
Delaware CLE Approved 6 Total
Florida CLE Approved 7 Total
Georgia CLE Approved 6 Total
Hawaii CLE Approved 6 Total
Iowa CLE Approved 6 Total
Idaho CLE Pending 6 Total
Illinois CLE Approved 6 Total
Indiana CLE Approved 6 Total
Kansas CLE Approved 7 Total
Kentucky CLE Approved 6 Total
Louisiana CLE Approved 6 Total
Maine CLE Approved 6 Total
Minnesota CLE Approved 6 Total
Missouri CLE Approved 7.2 Total
Northern Mariana Islands CLE Approved 6 Total
Mississippi CLE Approved 6 Total
Montana CLE Pending 6 Total
North Carolina CLE Approved 6 Total
North Dakota CLE Approved 6 Total
Nebraska CLE Approved 6 Total
New Hampshire CLE Approved 6 Total
New Jersey CLE Approved 7.2 Total
New Mexico CLE Approved 6 Total
Nevada CLE Approved 6 Total
New York CLE Approved 7 Total
Ohio CLE Approved 6 Total
Oklahoma CLE Approved 7 Total
Oregon CLE Approved 6 Total
Pennsylvania CLE Approved 6 Total
Rhode Island CLE Approved 7 Total
South Carolina CLE Approved 6 Total
Tennessee CLE Approved 6 Total
Texas CLE Approved 6 Total
Utah CLE Approved 6 Total
Virginia CLE Approved 6 Total
Vermont CLE Approved 6 Total
Washington CLE Approved 6 Total
Wisconsin CLE Approved 7 Total
West Virginia CLE Approved 7.2 Total
Wyoming CLE Approved 6 Total
Live Online
6 hours
J. Wesley Hisaw
Brady Pofahl
Jim Backenson
Bill Wade
With J. Wesley Hisaw from Holland & Hisaw + 3 others

Tue, Nov 03, 00:00 AM – 00:00 PM

Product ID 102616

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$429

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Overview

Jump-Start Your Injury Claim Negotiation Skills With Insider Insights

Take a peek behind the scenes of insurance companies! This program will reveal how adjusters investigate, value, and negotiate personal injury claims - and show you how to use that knowledge to negotiate better settlements. Whether you're just starting out as a personal injury lawyer or looking to add new tools to your negotiating arsenal, this is a program you won't want to miss. Register today!

  • Learn what motivates adjusters and how you can use that information to push settlement talks forward.
  • Find out exactly what adjusters look for when they are investigating injury claims.
  • Discover how to put together an effective demand package.
  • Hear how adjusters value claims, and uncover words and phrases you should use to spur higher offers.
  • Reveal ways to get access to information that adjusters don't want you to know.
  • Get practical pointers for negotiating injury claims with insurance adjusters.

Abbreviated Agenda

  • Behind the Scenes of the Insurance Company
  • Questions Insurance Adjusters Don't Want You to Ask (and Why You Should)
  • How Adjusters Investigate Injury Claims
  • Claim Documentation and Demand Letters: What They're Looking For
  • How Insurance Adjusters Value Injury Claims
  • How to Effectively Negotiate With Insurance Adjusters
  • Tactics and Arguments Adjusters Use to Diminish Claim Value
  • "Bad Faith" in Injury Cases
  • Ethics for Personal Injury Attorneys

Can't Attend Live?

Get the OnDemand Instead

Watch the recording of this event on your own schedule. We'll notify you when its ready.

Related Topics

Product ID 102616

Credit Details

Credits Available
Credit Status Total
Alaska CLE Reciprocity 6 Total
Alabama CLE Approved 6 Total
Arkansas CLE Approved 6 Total
Arizona CLE Approved 6 Total
California CLE Approved 6 Total
Colorado CLE Approved 7 Total
Connecticut CLE Approved 6 Total
Delaware CLE Approved 6 Total
Florida CLE Approved 7 Total
Georgia CLE Approved 6 Total
Hawaii CLE Approved 6 Total
Iowa CLE Approved 6 Total
Idaho CLE Pending 6 Total
Illinois CLE Approved 6 Total
Indiana CLE Approved 6 Total
Kansas CLE Approved 7 Total
Kentucky CLE Approved 6 Total
Louisiana CLE Approved 6 Total
Maine CLE Approved 6 Total
Minnesota CLE Approved 6 Total
Missouri CLE Approved 7.2 Total
Northern Mariana Islands CLE Approved 6 Total
Mississippi CLE Approved 6 Total
Montana CLE Pending 6 Total
North Carolina CLE Approved 6 Total
North Dakota CLE Approved 6 Total
Nebraska CLE Approved 6 Total
New Hampshire CLE Approved 6 Total
New Jersey CLE Approved 7.2 Total
New Mexico CLE Approved 6 Total
Nevada CLE Approved 6 Total
New York CLE Approved 7 Total
Ohio CLE Approved 6 Total
Oklahoma CLE Approved 7 Total
Oregon CLE Approved 6 Total
Pennsylvania CLE Approved 6 Total
Rhode Island CLE Approved 7 Total
South Carolina CLE Approved 6 Total
Tennessee CLE Approved 6 Total
Texas CLE Approved 6 Total
Utah CLE Approved 6 Total
Virginia CLE Approved 6 Total
Vermont CLE Approved 6 Total
Washington CLE Approved 6 Total
Wisconsin CLE Approved 7 Total
West Virginia CLE Approved 7.2 Total
Wyoming CLE Approved 6 Total
Select Jurisdiction
CLE

Agenda

All times are shown in

  1. Behind the Scenes of the Insurance Company

    • Understanding the Chain of Command
    • Who is the Real Decision Maker? How Do You Get Your Message to Them?
    • How Adjusters vs. Defense Attorneys Think
    • What Motivates Adjusters - and How to Use it to Your Advantage
    • What You Need to Know About the Reports
    • Plaintiffs' Attorneys They Love, Fear, and Hate to Work With
    • Tips for Establishing a Good Working Relationship With Adjusters

  2. Questions Insurance Adjusters Don't Want You to Ask (and Why You Should)

  3. How Adjusters Investigate Injury Claims

    • Confirmation of Policy and Coverage
    • Investigation of the Claim and Accident
    • Investigation of the Claimant
    • Do's and Don'ts for Handling Requests for Information and Documents

  4. Claim Documentation and Demand Letters: What They're Looking For

  5. How Insurance Adjusters Value Injury Claims

    • Key Factors Adjusters Consider
    • Damages Formulas
    • Software Programs
    • Words and Phrases That Drive Up Claim Value
    • Words and Phrases That Drive Down Claim Value
    • How Reserves Are Set - and How to Get Them Set as High as Possible

  6. How to Effectively Negotiate With Insurance Adjusters

    • Negotiation Styles That Work Best
    • Practical Negotiation Techniques
    • Top Negotiation Mistakes to Avoid
    • Going Beyond the Adjuster's Settlement Authority
    • Pressure Points
    • Dealing With Impasse

  7. Tactics and Arguments Adjusters Use to Diminish Claim Value

  8. "Bad Faith" in Injury Cases

    • What it is and What it Isn't
    • First-Party vs. Third-Party Bad Faith
    • Are Your Time and/or Policy Limit Demands Reasonable?
    • Writing a Letter Claiming Bad Faith

  9. Ethics for Personal Injury Attorneys

    • Conflicts of Interest
    • Handling Client Funds
    • Confidentiality and Privilege
    • Lawyers' Ethics in Negotiation

Who Should Attend

This program is designed for attorneys. Paralegals may also benefit.

Speakers

J. Wesley Hisaw
J. Wesley
Hisaw
Holland & Hisaw
Brady C Pofahl
Brady C.
Pofahl
Pofahl Law Firm, P.C.
Jim Backenson
Jim
Backenson
Mintzer Sarowitz Zeris & Willis PLLC
Bill M Wade
Bill M.
Wade
Bill Wade Attorney
Speaker bio
J. Wesley Hisaw

J. Wesley Hisaw

Holland & Hisaw
J. Wesley Hisaw

is a shareholder with Holland & Hisaw, where his practice areas include domestic law, personal injury, product liability, corporate law, civil rights lawsuits, estate law, and employment law. He was named one of the Top 40 Under 40 litigation lawyers for the state of Mississippi by the American Society of Legal Advocates and the National Trial Lawyer's Association. Mr. Hisaw was also named a Top Ten Attorney for the state of Mississippi in the area of personal injury by the National Association of Personal Injury Attorneys, and listed as a Premier 100 Attorney by the American Academy of Trial Attorneys. He is licensed to practice in Mississippi and Tennessee, and before the U.S. Court of Appeals for the Fifth and Sixth circuits, Northern and Southern districts of Mississippi, and the Western District of Tennessee. Mr. Hisaw is also listed as a Rising Star with Super Lawyers. He earned his undergraduate degree and his J.D. degree from the University of Mississippi.

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Speaker bio
Brady C Pofahl

Brady C. Pofahl

Pofahl Law Firm, P.C.
Brady Pofahl

is sole proprietor of Pofahl Law Firm, P.C., in Albuquerque. He represents New Mexicans in the Albuquerque area and throughout the state of New Mexico in personal injury claims resulting from car accidents, truck accidents, commercial vehicle accidents, slip-and-falls, nursing home injuries, wrongful death claims and more, with millions in recoveries for his clients. As a solo attorney, he handles all legal aspects of clients’ claims - from the initial intake to resolution. Mr. Pofahl received his B.A. degree, cum laude, from University of New Mexico, Albuquerque, and his J.D. degree, cum laude, from the University of New Mexico School of Law, Albuquerque. He helped write the auto accidents chapter for the New Mexico Trial Lawyers Association 2015, Litigation Series-3rd Edition. Mr. Pofahl is a member of the New Mexico Trial Lawyers Association, Albuquerque Bar Association, and the American Association for Justice.

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Speaker bio
Jim Backenson

Jim Backenson

Mintzer Sarowitz Zeris & Willis PLLC
Jim Backenson

is a managing partner in the Mintzer Sarowitz Zeris & Willis PLLC's New Jersey office. His practice is dedicated to the defense of workers' compensation claims. In addition to litigating claims, Mr. Backenson provides a full spectrum of legal, consulting and risk management services to both insured and self-insured clients of the firm and third party administrators. He earned his B.S. degree from The Richard Stockton College of New Jersey and his J.D. degree from The Rutgers University School of Law - Camden. Mr. Backenson is admitted to practice law in New Jersey, Pennsylvania and before the U.S. District Court for the District of New Jersey.

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Speaker bio
Bill M Wade

Bill M. Wade

Bill Wade Attorney
Bill Wade

is an attorney at Bill Wade Attorney, where he focuses his practice on workers' compensation, personal injury, subrogation, and complex claims. He earned his B.A. and J.D. degrees from the University of Arkansas at Fayetteville. Mr. Wade is admitted to practice law in Arkansas.

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