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Overview
"No" is a Complete Answer. Learn When - and How - to Say It.
Every attorney knows the feeling: a case that doesn't fit, a client who raises red flags, a colleague who pushes you past a professional boundary. But knowing you should say no and knowing how to say it - ethically, legally, and without consequence - are two different things. Missteps in either direction can expose you to malpractice liability, bar complaints, and serious reputational damage.
This practical one-hour ethics course gives you a clear, actionable framework for saying no at every stage of the attorney-client relationship and across every professional relationship in your practice. From the initial case evaluation to managing pressure from supervising attorneys, staff, and opposing counsel, you'll walk away knowing exactly where your obligations begin and end - and how to protect yourself when you enforce them. Register today!
- Know when declining a case is not just a right - it's a duty, and how to do it without creating liability.
- Understand the ethical and procedural requirements for terminating representation without harming your client.
- Navigate pressure from supervising attorneys using Model Rule 5.2 as your guide.
- Recognize and respond to improper requests from support staff and non-attorney personnel.
- Handle overreaching and misconduct from opposing counsel with professionalism and proper documentation.
Abbreviated Agenda
- When You Should Say No at the Start: Declining Representation the Right Way
- Case Evaluation: Conflicts of Interest, Competency, Scope, Mandatory vs. Discretionary Refusals
- The Non-Engagement Letter: Why It Matters and What to Include
- How a Declined Matter Can Turn Into a Malpractice Claim
- Saying No to Current Clients: Managing Requests, Scope, and Pressure
- Client Requests That Cross Ethical Lines
- Scope Creep and Unauthorized Directions
- Communicating Limits in Writing: Protecting Yourself
- Getting Out Ethically: Terminating Representation Without Burning Bridges
- Mandatory vs. Permissive Withdrawal
- Managing and Documenting the Exit: Client Notification, File Return, Fee Refund
- Court Approval Situations: What to Do When the Judge Says No
- Saying No Inside Your Own Office: Navigating Pressure From Supervisors and Staff
- Model Rule 5.2: When You Must Push Back on the Supervisor Attorney's Instruction
- The "Just Following Orders" Problem: Why It Won't Protect You
- Non-Attorney Employees and Model Rule 5.3: Who Is Responsible When Support Staff Overreach?
- Saying No Across the Table: Handling Opposing Counsel Misconduct
- Recognizing Overreaching, Harassment, and Improper Ex Parte Contact
- When "No" Must Be Followed by a Bar Complaint (Model Rule 8.3)
- Documentation and Professionalism in Adversarial Situations
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Credit Details
Credits Available
| Credit | Status | Total |
|---|---|---|
| Alaska CLE |
|
1 Total |
| Alabama CLE |
|
1 Total |
| Arkansas CLE |
|
1 Total |
| Arizona CLE |
|
1 Total |
| California CLE |
|
1 Total |
| Colorado CLE |
|
1 Total |
| Connecticut CLE |
|
1 Total |
| Delaware CLE |
|
1 Total |
| Florida CLE |
|
1 Total |
| Georgia CLE |
|
1 Total |
| Hawaii CLE |
|
1 Total |
| Iowa CLE |
|
1 Total |
| Idaho CLE |
|
1 Total |
| Illinois CLE |
|
1 Total |
| Indiana CLE |
|
1 Total |
| Kansas CLE |
|
1 Total |
| Kentucky CLE |
|
1 Total |
| Louisiana CLE |
|
1 Total |
| Maine CLE |
|
1 Total |
| Minnesota CLE |
|
1 Total |
| Missouri CLE |
|
1.2 Total |
| Northern Mariana Islands CLE |
|
1 Total |
| Mississippi CLE |
|
1 Total |
| Montana CLE |
|
1 Total |
| North Carolina CLE |
|
1 Total |
| Nebraska CLE |
|
1 Total |
| New Hampshire CLE |
|
1 Total |
| New Jersey CLE |
|
1.2 Total |
| New Mexico CLE |
|
1 Total |
| Nevada CLE |
|
1 Total |
| New York CLE |
|
1 Total |
| Ohio CLE |
|
1 Total |
| Oklahoma CLE |
|
1 Total |
| Oregon CLE |
|
1 Total |
| Pennsylvania CLE |
|
1 Total |
| Rhode Island CLE |
|
1 Total |
| South Carolina CLE |
|
1 Total |
| Tennessee CLE |
|
1 Total |
| Texas CLE |
|
1 Total |
| Utah CLE |
|
1 Total |
| Virginia CLE |
|
1 Total |
| Vermont CLE |
|
1 Total |
| Washington CLE |
|
1 Total |
| Wisconsin CLE |
|
1 Total |
| West Virginia CLE |
|
1.2 Total |
| Wyoming CLE |
|
1 Total |
Select Jurisdiction
CLE
Agenda
-
The Ethics of Saying "No"
- When You Should Say No at the Start: Declining Representation the Right Way
- Case Evaluation: Conflicts of Interest, Competency, Scope, Mandatory vs. Discretionary Refusals
- The Non-Engagement Letter: Why It Matters and What to Include
- How a Declined Matter Can Turn Into a Malpractice Claim
- Saying No to Current Clients: Managing Requests, Scope, and Pressure
- Client Requests That Cross Ethical Lines
- Scope Creep and Unauthorized Directions
- Communicating Limits in Writing: Protecting Yourself
- Getting Out Ethically: Terminating Representation Without Burning Bridges
- Mandatory vs. Permissive Withdrawal
- Managing and Documenting the Exit: Client Notification, File Return, Fee Refund
- Court Approval Situations: What to Do When the Judge Says No
- Saying No Inside Your Own Office: Navigating Pressure From Supervisors and Staff
- Model Rule 5.2: When You Must Push Back on the Supervisor Attorney's Instruction
- The "Just Following Orders" Problem: Why It Won't Protect You
- Non-Attorney Employees and Model Rule 5.3: Who Is Responsible When Support Staff Overreach?
- Saying No Across the Table: Handling Opposing Counsel Misconduct
- Recognizing Overreaching, Harassment, and Improper Ex Parte Contact
- When "No" Must Be Followed by a Bar Complaint (Model Rule 8.3)
- Documentation and Professionalism in Adversarial Situations
- When You Should Say No at the Start: Declining Representation the Right Way
Who Should Attend
This program is designed for attorneys. Paralegals and legal support staff who regularly interact with clients, supervising attorneys, or opposing counsel will also benefit from this course. Associates, new admittees, and attorneys in supervisory roles are particularly encouraged to attend.
Speakers
Speaker bio
Michael J. Progar
is a partner and founding member of Progar Law Group LLC, with more than 40 years of experience in representing the interests of insurance companies, small businesses, and nonprofit organizations. As lead counsel, he has tried more than 50 jury trials to verdict. Mr. Progar practices primarily in the areas of personal injury, employment law and insurance coverage. He is admitted to practice in the states of Wisconsin, Indiana and Illinois. Mr. Progar earned his B.A. degree from the University of Notre Dame and his J.D. degree from DePaul University College of Law.
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