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OnDemand Recording
Course Book Download
Overview
Navigate FDCPA, FCRA, and HIPAA Requirements in Every Medical Debt Collection
Medical debt collection sits at the intersection of federal statute, state law, and healthcare billing complexity - and a single non-compliant call, text, or letter can expose you to litigation, regulatory scrutiny, or reputational damage. This course equips you to collect with authority and precision. You will learn where the FDCPA, FCRA, HIPAA, TCPA, and related rules come into play throughout the medical debt collection process, understand what the CFPB's vacated medical debt credit reporting rule means for your practice today, and build documentation and communication protocols built to withstand scrutiny. Register today!
- Apply the FDCPA, FCRA, HIPAA, and TCPA to every medical debt collection touchpoint.
- Track CFPB enforcement priorities and the status of the vacated medical debt reporting rule.
- Draft collection communications and dispute practices that withstand legal scrutiny.
- Command stronger negotiation and litigation strategy for medical debt disputes.
- Establish a compliant, auditable medical debt collection program.
Abbreviated Agenda
- What Laws Apply to Medical Debt? FDCPA, FCRA, HIPAA, TCPA, and FCC
- What's Changed/Changing? Regulatory and Enforcement Trends to Watch
- Collection Communications and Practices
- Litigation, Settlement, and Negotiation Strategies
- Building a Defensible Medical Debt Collection Compliance Program
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Credit Details
Credits Available
| Credit | Status | Total |
|---|---|---|
| Alaska CLE |
|
3 Total |
| Alabama CLE |
|
3 Total |
| Arkansas CLE |
|
3 Total |
| Arizona CLE |
|
3 Total |
| California CLE |
|
3 Total |
| Colorado CLE |
|
4 Total |
| Connecticut CLE |
|
3 Total |
| Delaware CLE |
|
3 Total |
| Florida CLE |
|
3.5 Total |
| Georgia CLE |
|
3 Total |
| Hawaii CLE |
|
3 Total |
| Iowa CLE |
|
3 Total |
| Idaho CLE |
|
3 Total |
| Illinois CLE |
|
3 Total |
| Indiana CLE |
|
3 Total |
| Kansas CLE |
|
3.5 Total |
| Kentucky CLE |
|
3 Total |
| Maine CLE |
|
3 Total |
| Minnesota CLE |
|
3 Total |
| Missouri CLE |
|
3.6 Total |
| Northern Mariana Islands CLE |
|
3 Total |
| Montana CLE |
|
3 Total |
| North Carolina CLE |
|
3 Total |
| Nebraska CLE |
|
3 Total |
| New Hampshire CLE |
|
3 Total |
| New Jersey CLE |
|
3.6 Total |
| New Mexico CLE |
|
3 Total |
| Nevada CLE |
|
3 Total |
| New York CLE |
|
3.5 Total |
| Ohio CLE |
|
3 Total |
| Oklahoma CLE |
|
3.5 Total |
| Oregon CLE |
|
3 Total |
| Pennsylvania CLE |
|
3 Total |
| Rhode Island CLE |
|
3.5 Total |
| South Carolina CLE |
|
3 Total |
| Tennessee CLE |
|
3 Total |
| Texas CLE |
|
3 Total |
| Utah CLE |
|
3 Total |
| Virginia CLE |
|
3 Total |
| Vermont CLE |
|
3 Total |
| Washington CLE |
|
3 Total |
| Wisconsin CLE |
|
3.5 Total |
| West Virginia CLE |
|
3.6 Total |
| Wyoming CLE |
|
3 Total |
Credit Details by Jurisdiction
Live Webinar Registration
CLE
Credits
Alaska CLE Reciprocity · 3 Total Credits
Live - Alaska CLE - 3: Alaska Bar members may claim credit for attending CLE programs that have been accredited by other mandatory CLE jurisdictions. This program qualifies for 3.0 hours of credit, which includes 3.0 hours of MCLE credit and 0.0 hour of MECLE credit.
Alabama CLE Approved · 3 Total Credits
Live - Alabama CLE - 3: This course or a portion thereof has been approved by the Alabama State Bar Mandatory Continuing Legal Education Commission for a maximum of 3.0 credit hours, including 0.0 ethics/professionalism credit.
Arkansas CLE Approved · 3 Total Credits
Live - Arkansas CLE - 3: NBI, Inc. is an accredited sponsor in the state of Arkansas. This program is approved for 3.0 hours of continuing legal education credit, including 0.0 hour of ethics, consistent with the rules and regulations of the Arkansas Supreme Court of Professional Programs.
Arizona CLE Approved · 3 Total Credits
Live - Arizona CLE - 3: The State Bar of Arizona does not approve or accredit CLE activities for the Mandatory Continuing Legal Education requirement. This activity qualifies for 3.0 hours toward your annual CLE requirement for the State of Arizona, including 0.0 hour of professional responsibility.
California CLE Approved · 3 Total Credits
- 3 Bankruptcy Law
Live - California CLE - 3: This activity has been approved for Minimum Continuing Legal Education credit by the State Bar of California in the amount of 3.0 hours, of which 0.0 hour will apply to legal ethics. NBI, Inc. certifies this activity conforms to the standards for approved education activities prescribed by the rules and regulations of the State Bar of California governing minimum continuing legal education. NBI, Inc. is a State Bar of California approved MCLE provider - #53. This course has been approved for 3.0 units in the area of Bankruptcy Law by the California Board of Legal Specialization.
Colorado CLE Approved · 4 Total Credits
Live - Colorado CLE - 4: NBI, Inc. is a Certified Provider, as recognized by the Colorado Supreme Court Continuing Legal and Judicial Education Committee. This program has been accredited for 4.0 hours of General Colorado Continuing Legal Education Credit, including 0.0 professional responsibility credit.
Connecticut CLE Approved · 3 Total Credits
Live - Connecticut CLE - 3: Neither the Connecticut Judicial Branch nor the Commission on Minimum Continuing Legal Education approve or accredit CLE providers or activities. It is the opinion of NBI, Inc. that this activity qualifies for 3.0 hours toward your annual CLE requirement in Connecticut, including 0.0 hour(s) of ethics/professionalism.
Delaware CLE Pending · 3 Total Credits
Live - Delaware CLE - 3: NBI, Inc. is an accredited sponsor of the Delaware Commission on Continuing Legal Education. This program has been submitted for continuing legal education credit.
Florida CLE Approved · 3.5 Total Credits
- 3.5 Business Litigation
- 3.5 Health Law
Live - Florida CLE - 3.5: Approved by The Florida Bar for a maximum of 3.50 general hours of CLER credit including 0.0 hour of professional responsibility (may include legal ethics, professionalism, substance abuse or mental illness and wellness programs). Certifications: 3.50 - Business Litigation; 3.50 - Health Law
Georgia CLE Approved · 3 Total Credits
Live - Georgia CLE - 3: This program is approved by the Commission on Continuing Lawyer Competency of the State Bar of Georgia. This program qualifies for 3.0 hours of distance learning continuing legal education credit with the Georgia Commission on Continuing Lawyer Competency, which includes 0.0 hour of distance learning ethics.
Hawaii CLE Approved · 3 Total Credits
Live - Hawaii CLE - 3: NBI, Inc. is an Accredited Provider with the Hawaii State Board of Continuing Legal Education. This alternative format activity has been approved for 3.0 hours of credit for the state of Hawaii, which includes 0.0 hour of ethics or professional responsibility education.
Iowa CLE Pending · 3 Total Credits
Live - Iowa CLE - 3: This program has been submitted to the Iowa Supreme Court Commission on Continuing Legal Education for credit towards the mandatory continuing legal education requirements under the Iowa rule.
Idaho CLE Pending · 3 Total Credits
Live - Idaho CLE - 3: This program has been submitted for continuing legal education credit in the state of Idaho.
Illinois CLE Approved · 3 Total Credits
Live - Illinois CLE - 3: This program has been approved by the Illinois MCLE Board for 3.0 hours of CLE credit, which includes approval for 0.0 hour of legal ethics, civility, professionalism CLE credit by the Illinois Supreme Court Commission on Professionalism.
Indiana CLE Approved · 3 Total Credits
Live - Indiana CLE - 3: This course has been approved by the Indiana Supreme Court Office of Admissions & Continuing Education. Participating attorneys are eligible to receive 3.0 hours of distance education, which includes 0.0 hour of ethics.
Kansas CLE Approved · 3.5 Total Credits
Live - Kansas CLE - 3.5: Approved by Kansas CLE for 3.50 hours of continuing legal education credit, which includes 0.0 hour of ethics and professionalism credit.
Kentucky CLE Pending · 3 Total Credits
Live - Kentucky CLE - 3: Application for approval of this activity for a maximum of 3.0 credits, including 0.0 ethics credits, is PENDING before the Kentucky Bar Association Continuing Legal Education Commission.
Maine CLE Approved · 3 Total Credits
Live - Maine CLE - 3: This course has been approved by the State of Maine Board of Overseers of the Bar. Lawyers who complete this course shall receive 3.0 hours of CLE credit including 0.0 ethics hours.
Course Book - Maine CLE - 3: This course has been approved by the State of Maine Board of Overseers of the Bar. Lawyers who complete this course will receive 3.0 hours of self-study CLE credit.
Minnesota CLE Pending · 3 Total Credits
Live - Minnesota CLE - 3: This program has been submitted to the Minnesota Board of Continuing Legal Education. Approval pending.
Missouri CLE Approved · 3.6 Total Credits
Live - Missouri CLE - 3.6: NBI, Inc. is an accredited sponsor with Missouri Minimum Continuing Legal Education. This program qualifies for 3.60 hours of CLE credit, which includes 0.0 hour of ethics, professionalism or malpractice prevention credit.
Course Book - Missouri CLE - 3.6: NBI, Inc. is an accredited sponsor with Missouri Minimum Continuing Legal Education. This program qualifies for 3.60 self-study CLE credit hours.
Northern Mariana Islands CLE Approved · 3 Total Credits
Live - Northern Mariana Islands CLE - 3: This course has been approved by the Commonwealth of the Northern Mariana Islands. Lawyers who complete this course shall receive 3.0 hours of CLE credit.
Course Book - Northern Mariana Islands CLE - 3: This course has been approved by the Commonwealth of the Northern Mariana Islands. Lawyers who complete this course shall receive 3.0 hours of self-study CLE credit.
Montana CLE Approved · 3 Total Credits
Live - Montana CLE - 3: Approved for 3.0 hours of CLE credit by the Montana Commission of Continuing Legal Education, including 0.0 hour of professional fitness and integrity credit.
North Carolina CLE Approved · 3 Total Credits
Live - North Carolina CLE - 3: NBI, Inc. is an accredited sponsor with the North Carolina State Board of Continuing Legal Education. Attendance of this program will result in 3.0 hours of CLE credit, including 0.0 professional responsibility.
Nebraska CLE Approved · 3 Total Credits
Live - Nebraska CLE - 3: NBI, Inc. is an accredited CLE sponsor in the state of Nebraska. This activity has been approved for 3.0 distance learning CLE credits, including 0.0 hour of professional responsibility credit.
New Hampshire CLE Approved · 3 Total Credits
Live - New Hampshire CLE - 3: NHMCLE does not approve or accredit CLE activities for the NH Minimum CLE requirement. NBI, Inc. believes this course meets the requirements of NH Supreme Court Rule 53 toward the annual NHMCLE requirement.
New Jersey CLE Approved · 3.6 Total Credits
Live - New Jersey CLE - 3.6: This program has been approved by the Board on Continuing Legal Education of the Supreme Court of New Jersey for 3.60 hours of total CLE credit. Of these, 0.0 qualifies as hours of credit for ethics/professionalism.
New Mexico CLE Approved · 3 Total Credits
Live - New Mexico CLE - 3: This program has been approved by the Board of Bar Commissioners of the State Bar of New Mexico for 3.0 hours of credit, including 0.0 hour of ethics.
Nevada CLE Approved · 3 Total Credits
Live - Nevada CLE - 3: This course has been approved by the Nevada Board of Continuing Legal Education. This program qualifies for 3.0 hours of alternative format CLE credits by the Nevada Board of Continuing Legal Education, which includes 0.0 hour of alternative format ethical considerations.
New York CLE Approved · 3.5 Total Credits
- 3.5 Areas of Professional Practice
Live - New York CLE - 3.5: This course has been approved in accordance with the requirements of the New York State Continuing Legal Education Board for a maximum of 3.50 credit hours. 3.50 hours can be applied to the areas of professional practice requirement. This nontraditional format program is approved for experienced attorneys. NBI, Inc. offers a Financial Hardship Policy for qualifying individuals. To apply, please submit a request via email to our Tuition Discount Committee at customerservice@nbi-sems.com.
Ohio CLE Pending · 3 Total Credits
Live - Ohio CLE - 3: This course has been submitted to the Supreme Court of Ohio Commission on Continuing Legal Education for review.
Oklahoma CLE Approved · 3.5 Total Credits
Live - Oklahoma CLE - 3.5: This course has been approved by the Oklahoma Bar Association Mandatory Continuing Legal Education Commission for 3.50 hours of CLE credit, which includes 0.0 hour of legal ethics.
Oregon CLE Pending · 3 Total Credits
Live - Oregon CLE - 3: This program has been submitted to the Oregon MCLE.
Pennsylvania CLE Approved · 3 Total Credits
Live - Pennsylvania CLE - 3: This program has been approved by the Pennsylvania Continuing Legal Education Board for a total of 3.0 hours, including 3.0 hours of substantive law, practice and procedure CLE credit and 0.0 hour of ethics, professionalism or substance abuse CLE credit.
Rhode Island CLE Upon Request · 3.5 Total Credits
Live - Rhode Island CLE - 3.5: NBI is an accredited sponsor with the Rhode Island MCLE Commission. Upon course completion and credit request submittal, an application will be submitted to the Rhode Island MCLE Commission.
South Carolina CLE Approved · 3 Total Credits
Live - South Carolina CLE - 3: This course is accredited by the South Carolina Commission on Continuing Legal Education and Specialization for 3.0 alternatively delivered hours, of which 0.0 hour relates to legal ethics and professional responsibility.
Tennessee CLE Approved · 3 Total Credits
Live - Tennessee CLE - 3: This course has been approved by the Tennessee Commission on Continuing Legal Education for a maximum of 3.0 hours of Distance Learning credit, including 0.0 hour of ethics/professionalism (EP) credit.
Texas CLE Approved · 3 Total Credits
Live - Texas CLE - 3: This course is accredited for Minimum Continuing Legal Education credit by the State Bar of Texas Committee on MCLE in the amount of 3.0 credit hours, of which 0.0 credit hour will apply to legal ethics/professional responsibility credit. Hours in attendance at National Business Institute CLE seminars may be applied to the minimum Judicial Education requirement.
Utah CLE Approved · 3 Total Credits
Live - Utah CLE - 3: National Business Institute is an approved "presumptive provider" with the Utah State Board of Continuing Legal Education. This program qualifies for a maximum of 3.0 hours of Live CLE credit for Utah attorneys, which includes 0.0 hour of ethics credit.
Virginia CLE Approved · 3 Total Credits
Live - Virginia CLE - 3: This course has been approved by the Virginia Mandatory Continuing Legal Education Board for 3.0 hours of credit, of which 0.0 hour will also apply in the area of legal ethics or professionalism.
Vermont CLE Approved · 3 Total Credits
Live - Vermont CLE - 3: This course has been approved by the Vermont Board of Mandatory Continuing Legal Education for 3.0 hours of credit, including 0.0 hour of ethics.
Washington CLE Approved · 3 Total Credits
Live - Washington CLE - 3: Approved for 3.0 hours of Washington continuing legal education credit, which includes 3.0 hours of Law and Legal Procedure and 0.0 hour of ethics and professional responsibility.
Wisconsin CLE Approved · 3.5 Total Credits
Live - Wisconsin CLE - 3.5: Approved for 3.50 hours of CLE credit by the Board of Bar Examiners, including 0.0 hour of ethics and professional responsibility (EPR) credit.
West Virginia CLE Approved · 3.6 Total Credits
Live - West Virginia CLE - 3.6: This program qualifies for 3.60 hours of credit, which includes 0.0 hour of ethics, under the West Virginia Rules for Mandatory Continuing Legal Education.
Wyoming CLE Upon Request · 3 Total Credits
Live - Wyoming CLE - 3: Upon course completion and credit request submittal, an application will be submitted to the Bar.
OnDemand Video
CLE
Credits
Alaska CLE Reciprocity · 3 Total Credits
Earn Until
OnDemand - Alaska CLE - 3: Alaska Bar members may claim credit for attending CLE programs that have been accredited by other mandatory CLE jurisdictions. This program qualifies for 3.0 hours of credit, which includes 3.0 hours of MCLE credit and 0.0 hour of MECLE credit.
Video Download - Alaska CLE - 3: Alaska Bar members may claim credit for attending CLE programs that have been accredited by other mandatory CLE jurisdictions. This program qualifies for 3.0 hours of credit, which includes 3.0 hours of MCLE credit and 0.0 hour of MECLE credit.
Alabama CLE Approved · 3 Total Credits
Earn Until
OnDemand - Alabama CLE - 3: This course or a portion thereof has been approved by the Alabama State Bar Mandatory Continuing Legal Education Commission for a maximum of 3.0 on-demand credit hours, including 0.0 ethics/professionalism credit.
Arkansas CLE Approved · 3 Total Credits
Earn Until
OnDemand - Arkansas CLE - 3: NBI, Inc. is an accredited sponsor in the state of Arkansas. This program qualifies for 3.0 hours of on demand continuing legal education credit, including 0.0 hour of ethics, consistent with the rules and regulations of the Arkansas Supreme Court of Professional Programs.
Video Download - Arkansas CLE - 3: NBI, Inc. is an accredited sponsor in the state of Arkansas. This program qualifies for 3.0 hours of on demand continuing legal education credit, including 0.0 hour of ethics, consistent with the rules and regulations of the Arkansas Supreme Court of Professional Programs.
Arizona CLE Approved · 3 Total Credits
Earn Until
OnDemand - Arizona CLE - 3: The State Bar of Arizona does not approve or accredit CLE activities for the Mandatory Continuing Legal Education requirement. This activity qualifies for 3.0 hours toward your annual CLE requirement for the State of Arizona, including 0.0 hour of professional responsibility.
Video Download - Arizona CLE - 3: The State Bar of Arizona does not approve or accredit CLE activities for the Mandatory Continuing Legal Education requirement. This activity qualifies for 3.0 hours toward your annual CLE requirement for the State of Arizona, including 0.0 hour of professional responsibility.
California CLE Approved · 3 Total Credits
- 3 Bankruptcy Law
Earn Until
OnDemand - California CLE - 3: This activity has been approved for Minimum Continuing Legal Education credit by the State Bar of California and qualifies for 3.0 hours of participatory credit, of which 0.0 hour will apply to legal ethics credit. NBI, Inc. certifies this activity conforms to the standards for approved education activities prescribed by the rules and regulations of the State Bar of California governing minimum continuing legal education. NBI, Inc. is a State Bar of California approved MCLE provider - #53. This course has been approved for 3.0 units in the area of Bankruptcy Law by the California Board of Legal Specialization.
Video Download - California CLE - 3: This activity has been approved for Minimum Continuing Legal Education credit by the State Bar of California and qualifies for 3.0 hours of self-study credit, of which 0.0 hour will apply to legal ethics credit. NBI, Inc. certifies this activity conforms to the standards for approved education activities prescribed by the rules and regulations of the State Bar of California governing minimum continuing legal education. NBI, Inc. is a State Bar of California approved MCLE provider - #53. This course has been approved for 3.0 units in the area of Bankruptcy Law by the California Board of Legal Specialization.
Colorado CLE Approved · 4 Total Credits
Earn Until
OnDemand - Colorado CLE - 4: NBI, Inc. is a Certified Provider, as recognized by the Colorado Supreme Court Continuing Legal and Judicial Education Committee. This program qualifies for 4.0 hours of home study general Colorado Continuing Legal Education Credit, including 0.0 professional responsibility credit.
Video Download - Colorado CLE - 4: NBI, Inc. is a Certified Provider, as recognized by the Colorado Supreme Court Continuing Legal and Judicial Education Committee. This program qualifies for 4.0 hours of home study general Colorado Continuing Legal Education Credit, including 0.0 professional responsibility credit.
Connecticut CLE Approved · 3 Total Credits
Earn Until
OnDemand - Connecticut CLE - 3: Neither the Connecticut Judicial Branch nor the Commission on Minimum Continuing Legal Education approve or accredit CLE providers or activities. It is the opinion of NBI, Inc. that this activity qualifies for 3.0 self-study hours toward your annual CLE requirement in Connecticut, including 0.0 self-study hour(s) of ethics/professionalism.
Video Download - Connecticut CLE - 3: Neither the Connecticut Judicial Branch nor the Commission on Minimum Continuing Legal Education approve or accredit CLE providers or activities. It is the opinion of NBI, Inc. that this activity qualifies for 3.0 self-study hours toward your annual CLE requirement in Connecticut, including 0.0 self-study hour(s) of ethics/professionalism.
Delaware CLE Pending · 3 Total Credits
OnDemand - Delaware CLE - 3: NBI, Inc. is an accredited sponsor of the Delaware Commission on Continuing Legal Education. This program has been submitted for continuing legal education credit.
Florida CLE Approved · 3.5 Total Credits
- 3.5 Business Litigation
- 3.5 Health Law
Earn Until
OnDemand - Florida CLE - 3.5: Approved by The Florida Bar, this program qualifies for 3.50 general hours of CLER self-study credit including 0.0 hour of self-study professional responsibility (may include legal ethics, professionalism, substance abuse or mental illness and wellness programs). Certifications: 3.50 - Business Litigation; 3.50 - Health Law
Video Download - Florida CLE - 3.5: Approved by The Florida Bar, this program qualifies for 3.50 general hours of CLER self-study credit including 0.0 hour of self-study professional responsibility (may include legal ethics, professionalism, substance abuse or mental illness and wellness programs). Certifications: 3.50 - Business Litigation; 3.50 - Health Law
Georgia CLE Approved · 3 Total Credits
Earn Until
OnDemand - Georgia CLE - 3: This program is approved by the Commission on Continuing Lawyer Competency of the State Bar of Georgia. This program qualifies for 3.0 hours of distance learning continuing legal education credit with the Georgia Commission on Continuing Lawyer Competency, which includes 0.0 hour of distance learning ethics.
Video Download - Georgia CLE - 3: This program is approved by the Commission on Continuing Lawyer Competency of the State Bar of Georgia. This program qualifies for 3.0 hours of distance learning continuing legal education credit with the Georgia Commission on Continuing Lawyer Competency, which includes 0.0 hour of distance learning ethics.
Hawaii CLE Approved · 3 Total Credits
Earn Until
OnDemand - Hawaii CLE - 3: NBI, Inc. is an Accredited Provider with the Hawaii State Board of Continuing Legal Education. This alternative format activity has been approved for 3.0 hours of credit for the state of Hawaii, which includes 0.0 hour of ethics or professional responsibility education.
Video Download - Hawaii CLE - 3: NBI, Inc. is an Accredited Provider with the Hawaii State Board of Continuing Legal Education. This alternative format activity has been approved for 3.0 hours of credit for the state of Hawaii, which includes 0.0 hour of ethics or professional responsibility education.
Iowa CLE Pending · 3 Total Credits
Earn Until
OnDemand - Iowa CLE - 3: This program has been submitted to the Iowa Supreme Court Commission on Continuing Legal Education for credit towards the mandatory continuing legal education requirements under the Iowa rule.
Idaho CLE Pending · 3 Total Credits
OnDemand - Idaho CLE - 3: This program has been submitted for continuing legal education credit in the state of Idaho.
Video Download - Idaho CLE - 3: This program has been submitted for continuing legal education credit in the state of Idaho.
Illinois CLE Approved · 3 Total Credits
Earn Until
OnDemand - Illinois CLE - 3: This program has been approved by the Illinois MCLE Board for 3.0 hours of recorded technology CLE credit, which includes approval for 0.0 hour of legal ethics, civility, professionalism CLE credit by the Illinois Supreme Court Commission on Professionalism.
Video Download - Illinois CLE - 3: This program has been approved by the Illinois MCLE Board for 3.0 hours of recorded technology CLE credit, which includes approval for 0.0 hour of legal ethics, civility, professionalism CLE credit by the Illinois Supreme Court Commission on Professionalism.
Indiana CLE Approved · 3 Total Credits
Earn Until
OnDemand - Indiana CLE - 3: This course has been approved by the Indiana Supreme Court Office of Admissions & Continuing Education. Participating attorneys are eligible to receive 3.0 hours of distance education, which includes 0.0 hour of ethics.
Kansas CLE Approved · 3.5 Total Credits
Earn Until
OnDemand - Kansas CLE - 3.5: Approved by Kansas CLE for 3.50 hours of prerecorded format continuing legal education credit, which includes 0.0 hour of ethics and professionalism credit.
Video Download - Kansas CLE - 3.5: Approved by Kansas CLE for 3.50 hours of prerecorded format continuing legal education credit, which includes 0.0 hour of ethics and professionalism credit.
Kentucky CLE Pending · 3 Total Credits
OnDemand - Kentucky CLE - 3: Application for approval of this activity for a maximum of 3.0 credits, including 0.0 ethics credits, is PENDING before the Kentucky Bar Association Continuing Legal Education Commission.
Video Download - Kentucky CLE - 3: Application for approval of this activity for a maximum of 3.0 credits, including 0.0 ethics credits, is PENDING before the Kentucky Bar Association Continuing Legal Education Commission.
Maine CLE Approved · 3 Total Credits
Earn Until
OnDemand - Maine CLE - 3: This course has been approved by the State of Maine Board of Overseers of the Bar. Lawyers who complete this course will receive 3.0 hours of self-study CLE credit.
Video Download - Maine CLE - 3: This course has been approved by the State of Maine Board of Overseers of the Bar. Lawyers who complete this course will receive 3.0 hours of self-study CLE credit.
Course Book - Maine CLE - 3: This course has been approved by the State of Maine Board of Overseers of the Bar. Lawyers who complete this course will receive 3.0 hours of self-study CLE credit.
Minnesota CLE Pending · 3 Total Credits
OnDemand - Minnesota CLE - 3: This program has been submitted to the Minnesota Board of Continuing Legal Education. Approval pending.
Video Download - Minnesota CLE - 3: This program has been submitted to the Minnesota Board of Continuing Legal Education. Approval pending.
Missouri CLE Approved · 3.6 Total Credits
Earn Until
OnDemand - Missouri CLE - 3.6: NBI, Inc. is an accredited sponsor with Missouri Minimum Continuing Legal Education. This program qualifies for 3.60 self-study CLE credit hours.
Video Download - Missouri CLE - 3.6: NBI, Inc. is an accredited sponsor with Missouri Minimum Continuing Legal Education. This program qualifies for 3.60 self-study CLE credit hours.
Course Book - Missouri CLE - 3.6: NBI, Inc. is an accredited sponsor with Missouri Minimum Continuing Legal Education. This program qualifies for 3.60 self-study CLE credit hours.
Northern Mariana Islands CLE Approved · 3 Total Credits
Earn Until
OnDemand - Northern Mariana Islands CLE - 3: This course has been approved by the Commonwealth of the Northern Mariana Islands. Lawyers who complete this course shall receive 3.0 hours of self-study CLE credit.
Video Download - Northern Mariana Islands CLE - 3: This course has been approved by the Commonwealth of the Northern Mariana Islands. Lawyers who complete this course shall receive 3.0 hours of self-study CLE credit.
Course Book - Northern Mariana Islands CLE - 3: This course has been approved by the Commonwealth of the Northern Mariana Islands. Lawyers who complete this course shall receive 3.0 hours of self-study CLE credit.
Montana CLE Approved · 3 Total Credits
Earn Until
OnDemand - Montana CLE - 3: This program qualifies for 3.0 hours of self-study CLE credit by the Montana Commission of Continuing Legal Education, including 0.0 hour of professional fitness and integrity credit.
Video Download - Montana CLE - 3: This program qualifies for 3.0 hours of self-study CLE credit by the Montana Commission of Continuing Legal Education, including 0.0 hour of professional fitness and integrity credit.
North Carolina CLE Approved · 3 Total Credits
Earn Until
OnDemand - North Carolina CLE - 3: NBI, Inc. is an accredited sponsor with the North Carolina State Board of Continuing Legal Education. Attendance of this program qualifies for 3.0 hours of online CLE credit, including 0.0 professional responsibility.
Video Download - North Carolina CLE - 3: NBI, Inc. is an accredited sponsor with the North Carolina State Board of Continuing Legal Education. Attendance of this program qualifies for 3.0 hours of online CLE credit, including 0.0 professional responsibility.
Nebraska CLE Approved · 3 Total Credits
Earn Until
OnDemand - Nebraska CLE - 3: NBI, Inc. is an accredited CLE sponsor in the state of Nebraska. This activity has been approved for 3.0 distance learning CLE credits, including 0.0 hour of professional responsibility credit.
Video Download - Nebraska CLE - 3: NBI, Inc. is an accredited CLE sponsor in the state of Nebraska. This activity has been approved for 3.0 distance learning CLE credits, including 0.0 hour of professional responsibility credit.
New Hampshire CLE Approved · 3 Total Credits
Earn Until
OnDemand - New Hampshire CLE - 3: NHMCLE does not approve or accredit CLE activities for the NH Minimum CLE requirement. NBI, Inc. believes this course meets the requirements of NH Supreme Court Rule 53 toward the annual NHMCLE requirement.
Video Download - New Hampshire CLE - 3: NHMCLE does not approve or accredit CLE activities for the NH Minimum CLE requirement. NBI, Inc. believes this course meets the requirements of NH Supreme Court Rule 53 toward the annual NHMCLE requirement.
New Jersey CLE Approved · 3.6 Total Credits
Earn Until
OnDemand - New Jersey CLE - 3.6: This program has been approved by the Board on Continuing Legal Education of the Supreme Court of New Jersey for 3.60 hours of alternative format CLE credit. Of these, 0.0 qualifies as hours of alternative learning format credit for ethics/professionalism.
Video Download - New Jersey CLE - 3.6: This program has been approved by the Board on Continuing Legal Education of the Supreme Court of New Jersey for 3.60 hours of alternative format CLE credit. Of these, 0.0 qualifies as hours of alternative learning format credit for ethics/professionalism.
New Mexico CLE Approved · 3 Total Credits
Earn Until
OnDemand - New Mexico CLE - 3: This program has been approved by the Board of Bar Commissioners of the State Bar of New Mexico. This program qualifies for 3.0 hours of self-study credit, including 0.0 hour of self-study ethics credit.
Video Download - New Mexico CLE - 3: This program has been approved by the Board of Bar Commissioners of the State Bar of New Mexico. This program qualifies for 3.0 hours of self-study credit, including 0.0 hour of self-study ethics credit.
Nevada CLE Approved · 3 Total Credits
Earn Until
OnDemand - Nevada CLE - 3: This course has been approved by the Nevada Board of Continuing Legal Education. This program qualifies for 3.0 hours of alternative format CLE credits by the Nevada Board of Continuing Legal Education, which includes 0.0 hour of alternative format ethical considerations.
Video Download - Nevada CLE - 3: This course has been approved by the Nevada Board of Continuing Legal Education. This program qualifies for 3.0 hours of alternative format CLE credits by the Nevada Board of Continuing Legal Education, which includes 0.0 hour of alternative format ethical considerations.
New York CLE Approved · 3.5 Total Credits
- 3.5 Areas of Professional Practice
Earn Until
OnDemand - New York CLE - 3.5: This nontraditional format course has been approved in accordance with the requirements of the New York State Continuing Legal Education Board for up to 3.50 credit hours. 3.50 hours can be applied to the areas of professional practice requirement and is approved for experienced attorneys. NBI, Inc. offers a Financial Hardship Policy for qualifying individuals. To apply, please submit a request via email to our Tuition Discount Committee at customerservice@nbi-sems.com.
Video Download - New York CLE - 3.5: This nontraditional format course has been approved in accordance with the requirements of the New York State Continuing Legal Education Board for up to 3.50 credit hours. 3.50 hours can be applied to the areas of professional practice requirement and is approved for experienced attorneys. NBI, Inc. offers a Financial Hardship Policy for qualifying individuals. To apply, please submit a request via email to our Tuition Discount Committee at customerservice@nbi-sems.com.
Ohio CLE Pending · 3 Total Credits
OnDemand - Ohio CLE - 3: This course has been submitted to the Supreme Court of Ohio Commission on Continuing Legal Education for review.
Video Download - Ohio CLE - 3: This course has been submitted to the Supreme Court of Ohio Commission on Continuing Legal Education for review.
Oklahoma CLE Approved · 3.5 Total Credits
Earn Until
OnDemand - Oklahoma CLE - 3.5: This course has been approved by the Oklahoma Bar Association Mandatory Continuing Legal Education Commission. This program qualifies for 3.50 of On Demand CLE credit hours, which includes 0.0 hour of legal ethics.
Video Download - Oklahoma CLE - 3.5: This course has been approved by the Oklahoma Bar Association Mandatory Continuing Legal Education Commission. This program qualifies for 3.50 of On Demand CLE credit hours, which includes 0.0 hour of legal ethics.
Oregon CLE Pending · 3 Total Credits
OnDemand - Oregon CLE - 3: This program has been submitted to the Oregon MCLE.
Video Download - Oregon CLE - 3: This program has been submitted to the Oregon MCLE.
Pennsylvania CLE Approved · 3 Total Credits
Earn Until
OnDemand - Pennsylvania CLE - 3: This program has been approved by the Pennsylvania Continuing Legal Education Board. This program qualifies for 3.0 hours of distance learning credit, including 3.0 hours of substantive law, practice and procedure CLE credit and 0.0 hour of ethics, professionalism or substance abuse distance learning CLE credit.
Video Download - Pennsylvania CLE - 3: This program has been approved by the Pennsylvania Continuing Legal Education Board. This program qualifies for 3.0 hours of distance learning credit, including 3.0 hours of substantive law, practice and procedure CLE credit and 0.0 hour of ethics, professionalism or substance abuse distance learning CLE credit.
Rhode Island CLE Upon Request · 3.5 Total Credits
Earn Until
OnDemand - Rhode Island CLE - 3.5: NBI is an accredited sponsor with the Rhode Island MCLE Commission. Upon course completion and credit request submittal, an application will be submitted to the Rhode Island MCLE Commission.
Video Download - Rhode Island CLE - 3.5: NBI is an accredited sponsor with the Rhode Island MCLE Commission. Upon course completion and credit request submittal, an application will be submitted to the Rhode Island MCLE Commission.
South Carolina CLE Approved · 3 Total Credits
Earn Until
OnDemand - South Carolina CLE - 3: This course is accredited by the South Carolina Commission on Continuing Legal Education and Specialization for 3.0 alternatively delivered hours, of which 0.0 hour relates to legal ethics and professional responsibility.
Video Download - South Carolina CLE - 3: This course is accredited by the South Carolina Commission on Continuing Legal Education and Specialization for 3.0 alternatively delivered hours, of which 0.0 hour relates to legal ethics and professional responsibility.
Tennessee CLE Approved · 3 Total Credits
Earn Until
OnDemand - Tennessee CLE - 3: This course has been approved by the Tennessee Commission on Continuing Legal Education for a maximum of 3.0 hours of Distance Learning credit, including 0.0 hour of ethics/professionalism (EP) credit.
Texas CLE Approved · 3 Total Credits
Earn Until
OnDemand - Texas CLE - 3: This course is accredited for Minimum Continuing Legal Education credit by the State Bar of Texas Committee on MCLE in the amount of 3.0 credit hours, of which 0.0 credit hour will apply to legal ethics/professional responsibility credit. Hours in attendance at National Business Institute CLE seminars may be applied to the minimum Judicial Education requirement.
Video Download - Texas CLE - 3: This course is accredited for Minimum Continuing Legal Education credit by the State Bar of Texas Committee on MCLE in the amount of 3.0 credit hours, of which 0.0 credit hour will apply to legal ethics/professional responsibility credit. Hours in attendance at National Business Institute CLE seminars may be applied to the minimum Judicial Education requirement.
Utah CLE Approved · 3 Total Credits
Earn Until
OnDemand - Utah CLE - 3: National Business Institute is an approved "presumptive provider" with the Utah State Board of Continuing Legal Education. This program qualifies for 3.0 hours of self-study CLE credit for Utah attorneys, which includes 0.0 hour of ethics credit.
Video Download - Utah CLE - 3: National Business Institute is an approved "presumptive provider" with the Utah State Board of Continuing Legal Education. This program qualifies for 3.0 hours of self-study CLE credit for Utah attorneys, which includes 0.0 hour of ethics credit.
Virginia CLE Approved · 3 Total Credits
Earn Until
OnDemand - Virginia CLE - 3: This course has been approved by the Virginia Mandatory Continuing Legal Education Board for 3.0 hours of prerecorded credit, of which 0.0 hour will also apply in the area of legal ethics or professionalism.
Video Download - Virginia CLE - 3: This course has been approved by the Virginia Mandatory Continuing Legal Education Board for 3.0 hours of prerecorded credit, of which 0.0 hour will also apply in the area of legal ethics or professionalism.
Vermont CLE Approved · 3 Total Credits
Earn Until
OnDemand - Vermont CLE - 3: This course has been approved by the Vermont Board of Mandatory Continuing Legal Education. This program qualifies for 3.0 hours of self-study credit, including 0.0 hour of self-study ethics credit.
Video Download - Vermont CLE - 3: This course has been approved by the Vermont Board of Mandatory Continuing Legal Education. This program qualifies for 3.0 hours of self-study credit, including 0.0 hour of self-study ethics credit.
Washington CLE Approved · 0 Total Credits
OnDemand - Washington CLE - 0: This content has been approved for Washington Continuing Legal Education credit. Credit hours will be awarded based on the actual run time.
Video Download - Washington CLE - 0: This content has been approved for Washington Continuing Legal Education credit. Credit hours will be awarded based on the actual run time.
Wisconsin CLE Approved · 3.5 Total Credits
Earn Until
OnDemand - Wisconsin CLE - 3.5: Approved for 3.50 hours of repeated on-demand CLE credit by the Board of Bar Examiners.
Video Download - Wisconsin CLE - 3.5: Approved for 3.50 hours of repeated on-demand CLE credit by the Board of Bar Examiners.
West Virginia CLE Approved · 3.6 Total Credits
Earn Until
OnDemand - West Virginia CLE - 3.6: This program qualifies for 3.60 hours of pre-recorded credit, which includes 0.0 hour of pre-recorded ethics credit, under the West Virginia Rules for Mandatory Continuing Legal Education.
Video Download - West Virginia CLE - 3.6: This program qualifies for 3.60 hours of pre-recorded credit, which includes 0.0 hour of pre-recorded ethics credit, under the West Virginia Rules for Mandatory Continuing Legal Education.
Wyoming CLE Upon Request · 3 Total Credits
OnDemand - Wyoming CLE - 3: Upon course completion and credit request submittal, an application will be submitted to the Bar.
Video Download - Wyoming CLE - 3: Upon course completion and credit request submittal, an application will be submitted to the Bar.
Course Book (PDF Download)
CLE
Credits
Maine CLE Approved · 3 Total Credits
Earn Until
Course Book - Maine CLE - 3: This course has been approved by the State of Maine Board of Overseers of the Bar. Lawyers who complete this course will receive 3.0 hours of self-study CLE credit.
Missouri CLE Approved · 3.6 Total Credits
Earn Until
Course Book - Missouri CLE - 3.6: NBI, Inc. is an accredited sponsor with Missouri Minimum Continuing Legal Education. This program qualifies for 3.60 self-study CLE credit hours.
Northern Mariana Islands CLE Approved · 3 Total Credits
Earn Until
Course Book - Northern Mariana Islands CLE - 3: This course has been approved by the Commonwealth of the Northern Mariana Islands. Lawyers who complete this course shall receive 3.0 hours of self-study CLE credit.
Select Jurisdiction
CLE
Agenda
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What Laws Apply to Medical Debt? FDCPA, FCRA, HIPAA, TCPA, and FCC
- FDCPA and Regulation F Overview and Its Application to Medical Debt
- FCRA Fundamentals and the Credit Bureaus' Voluntary Medical Debt Changes
- HIPAA's Intersection With Collection Communications and Shared Data
- TCPA and FCC Rules: Consent, Autodialing, and Texting Patients About Their Bills
- State-Specific Medical Debt Collection Statutes and Limitations Periods
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What's Changed/Changing? Regulatory and Enforcement Trends to Watch
- The CFPB's Medical Debt Credit Reporting Rule - Why It Was Vacated and What Remains
- Recent CFPB and State AG Enforcement Activity in Medical Debt Collection
- State Medical Debt Reform Legislation - A Growing Patchwork
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Collection Communications and Practices
- Determining What the Patient Actually Owes
- Initial Collection Letters and Validation Notices
- Calls and Voicemails: Timing, Frequency, and Third-Party Disclosure Risks
- Texts and Electronic Communications: Consent, Opt-Outs, and Documentation
- Responding to Billing and Debt Disputes
- Financial Hardship, Payment Plans, and Statement Communications
-
Litigation, Settlement, and Negotiation Strategies
- Pre-Suit Documentation: Business Records, Affidavits, and Litigation-Ready Files
- Structuring Settlements and Payment Plans That Stick
- Defending Against Consumer Counterclaims and Class Exposure
- Coordinating With Medical Providers and Third-Party Billing Vendors
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Building a Defensible Medical Debt Collection Compliance Program
- Policies, Procedures, and Staff Training That Hold Up to Scrutiny
- Auditing, Monitoring, and Responding to Consumer Complaints
- AI Use and Governance
Who Should Attend
This program is designed for attorneys. Paralegals working in creditor's rights, collections, or healthcare law practices will also benefit, along with compliance officers and revenue cycle managers who handle medical billing and collections.
Speakers
Speaker bio
Shannon P. Miller
is a partner with the law firm of Maurice Wutscher LLP. His practice focuses on various aspects of financial services law, with an emphasis on consumer financial services litigation and compliance. Mr. Miller has successfully represented financial and health institutions throughout the country for claims filed under the Fair Debt Collection Practices Act, Fair Credit Reporting Act, Telephone Consumer Protection Act and various state consumer protection statutes. He is admitted to practice law in Pennsylvania and New Jersey, as well as in the United States District Courts for the Eastern, Middle, and Western Districts of Pennsylvania, the Eastern District of Tennessee, the Northern District of Illinois, the District of Maryland, the District of New Mexico, and the United States Court of Appeals for the Third Circuit. Mr. Miller is a member of the American Bankers Association, ACA International, the International Association of Privacy Professionals, the Mortgage Bankers Association, the Receivables Management Association International (RMAI), and the American Bar Association. He earned his B.A. degree from Wittenberg University and his J.D. degree from Widener University School of Law.
Speaker bio
Stuart M. Collis
is a senior partner with Collis, Griffor & Hendra PC. He practices in the areas of collections/creditor's rights, civil litigation, commercial litigation, family law, divorce, child custody, paternity, criminal law, driver's license restoration and DUI/OWI/drunk driving. Mr. Collis is a trained mediator and has extensive experience with case evaluation procedures. He has also served on a number of state and national organizations, including NABA, WCBA, MCBA, CLLA, and the Michigan Department of Agriculture's Companion Animal Committee. Mr. Collis has been published extensively, including several republications. He has created and presented numerous educational sessions for interested organizations. Mr. Collis earned his B.A. degree from the University of Michigan and his J.D. degree, cum laude, from M. Cooley Law School.
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