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Overview
The Critical Essentials of Collections Law
Consumer debt collections is a heavily regulated practice area that changes with the speed of evolving communication technologies. This legal primer breaks down key current laws and regulations and shows how they shape debtor communications, pre-judgment tactics, recordkeeping practices, and more. Whether you're just getting started or are looking for a refresher, this course will get you up to speed. Register today!
- Explore the legal framework governing consumer debt collection.
- Ensure effective and compliant debtor communications in all formats.
- Set up impeccable recordkeeping practices.
- Walk through specific tasks and tactics of debt validation and negotiation.
Abbreviated Agenda
- FDCPA and Other Consumer Collections Laws (FCRA, CFPA, etc.)
- Pre-Litigation Strategies in Consumer Collections
- Litigation in Consumer Collections
- Enforcing the Judgment
Credit Details
Credits Available
| Credit | Status | Total | Until |
|---|---|---|---|
| Alaska CLE |
|
3 Total | 09-17-2026 |
| Arizona CLE |
|
3 Total | 09-17-2026 |
| California CLE |
|
3 Total | 09-17-2026 |
| Colorado CLE |
|
4 Total | 12-31-2026 |
| Connecticut CLE |
|
3 Total | 09-17-2026 |
| Delaware CLE |
|
3 Total | 09-17-2026 |
| Florida CLE |
|
3.5 Total | 03-31-2026 |
| Hawaii CLE |
|
3 Total | 09-17-2026 |
| Iowa CLE |
|
3 Total | |
| Idaho CLE |
|
3 Total | 09-17-2029 |
| Illinois CLE |
|
3 Total | 09-16-2026 |
| Louisiana CLE |
|
3 Total | |
| Maine CLE |
|
3 Total | 09-16-2026 |
| Minnesota CLE |
|
3 Total | 09-17-2026 |
| Missouri CLE |
|
3.6 Total | 09-17-2026 |
| Northern Mariana Islands CLE |
|
3 Total | 09-17-2026 |
| Mississippi CLE |
|
3 Total | 07-31-2026 |
| Montana CLE |
|
3 Total | 09-17-2027 |
| North Dakota CLE |
|
3 Total | 09-17-2027 |
| Nebraska CLE |
|
3 Total | 09-17-2026 |
| New Hampshire CLE |
|
3 Total | 09-17-2027 |
| New Jersey CLE |
|
3.6 Total | |
| New Mexico CLE |
|
3 Total | 09-17-2026 |
| Nevada CLE |
|
3 Total | 09-17-2027 |
| New York CLE |
|
3.5 Total | 09-17-2027 |
| Oklahoma CLE |
|
3.5 Total | 09-17-2026 |
| Oregon CLE |
|
3 Total | 09-17-2027 |
| Pennsylvania CLE |
|
3 Total | 09-17-2026 |
| Rhode Island CLE |
|
3.5 Total | |
| Vermont CLE |
|
3 Total | 09-17-2026 |
| Washington CLE |
|
3 Total | 09-16-2029 |
| Wisconsin CLE |
|
3.5 Total | 12-31-2025 |
| West Virginia CLE |
|
3.6 Total | 09-17-2026 |
| Wyoming CLE |
|
3 Total | 12-27-2025 |
Select Jurisdiction
CLE
Agenda
-
FDCPA and Other Consumer Collections Laws (FCRA, CFPA, etc.)
-
Pre-Litigation Strategies in Consumer Collections
- Best Practices for Pre-Collection Efforts
- Debtor Communication FDCPA and TCPA Compliance
- Techniques for Negotiating Payment Arrangements
- Overview of Demand Letters and Settlement Offers
- Meticulous Recordkeeping and Documentation Best Practices
-
Litigation in Consumer Collections
- Procedures for Initiating Legal Action: Filing Complaints and Summons
- Overview of the court Process in Consumer Collections Cases
- Debtor Defenses and Counterclaims
- Debt Validation an Dispute Resolution
-
Enforcing the Judgment
Who Should Attend
This program is designed for attorneys. Debt collectors, accountants, and paralegals may also benefit.
Speakers
Speaker bio
Lynda L. Laing
is a partner in the law firm of Strauss, Factor, Laing & Lyons in Providence, Rhode Island, where her practice concentrates in the areas of collections and litigation. Ms. Laing is a member of the State Bar of Michigan, Rhode Island and American bar associations, Commercial Law League of America, and American Bankruptcy Institute. She served as chairperson of the Bench Bar Committee for the Rhode Island Bar Association. Ms. Laing earned her A.B. degree from Albion College and her J.D. degree from Case Western Reserve University Law School.
Speaker bio
Sonia J. Buck
is an attorney at the firm of Pierce Atwood LLP. Her practice areas include foreclosures, loan restructuring, creditors' rights, collection and bankruptcy. Ms. Buck is a trained mediator and has mediated for Maine's Foreclosure Diversion program. She has written several articles for American Bar Association publications and has also published a book, Movie Therapy for Law Students. Ms. Buck has been adjunct faculty at Kaplan University, where she has taught paralegal and business classes. She earned her B.A. degree, cum laude, from the University of Southern Maine; and her J.D. degree, magna cum laude, from the University of Maine School of Law.
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