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Overview
Lease Agreement Insights, Service Animal Best Practices, and More
What language should be built into a lease agreement to ensure ADA compliance? Who will pay for the costs of property modifications and improvements? How should landlords and property managers handle service and emotional support animals? Join our experienced faculty and get answers to clients' burning questions regarding accessibility in leasing. Navigate these challenges effectively - register today!
- Review provisions of the ADA that are most relevant to landlords and tenants.
- Structure lease agreements so that they clearly define responsibilities and meet ADA compliance standards.
- Differentiate between service and emotional support animals and understand landlord rights and obligations for both.
Abbreviated Agenda
- Common Accessibility Barriers in Leased Properties
- How the Fair Housing Act and ADA Apply to Leased Residential Properties
- Types of Disabilities Covered and Accommodations Required
- Reasonable Modifications: Requirements and Cost Allocation
- Accessibility in Public vs. Private Spaces, Parking, and Common Areas
- Service Animals and Emotional Support Animals: Requirements and Best Practices
- Web Accessibility in Online Leasing and Services
- Responding to Reasonable Accommodation and Modification requests
- Model Language for Lease Agreements
- Model Policies
Credit Details
Credits Available
| Credit | Status | Total | Until |
|---|---|---|---|
| Alaska CLE |
|
1.5 Total | 12-18-2026 |
| Arizona CLE |
|
1.5 Total | 12-18-2026 |
| California CLE |
|
1.5 Total | 12-18-2026 |
| Colorado CLE |
|
2 Total | 12-31-2026 |
| Connecticut CLE |
|
1.5 Total | 12-18-2026 |
| Delaware CLE |
|
1.5 Total | 12-18-2026 |
| Hawaii CLE |
|
1.5 Total | 12-18-2026 |
| Idaho CLE |
|
1.5 Total | 12-18-2029 |
| Illinois CLE |
|
1.5 Total | 12-17-2026 |
| Kansas CLE |
|
1.5 Total | 12-17-2026 |
| Kentucky CLE |
|
1.5 Total | |
| Maine CLE |
|
1.5 Total | 12-17-2026 |
| Minnesota CLE |
|
1.5 Total | 12-18-2026 |
| Missouri CLE |
|
1.8 Total | 12-18-2026 |
| Northern Mariana Islands CLE |
|
1.5 Total | 12-18-2026 |
| Montana CLE |
|
1.5 Total | |
| North Dakota CLE |
|
1.5 Total | |
| Nebraska CLE |
|
1.5 Total | 12-18-2026 |
| New Hampshire CLE |
|
1.5 Total | 12-18-2027 |
| New Mexico CLE |
|
1.5 Total | 12-18-2026 |
| Nevada CLE |
|
1.5 Total | 12-18-2027 |
| New York CLE |
|
1.5 Total | 12-18-2027 |
| Oklahoma CLE |
|
2 Total | 12-18-2026 |
| Oregon CLE |
|
1.5 Total | |
| Pennsylvania CLE |
|
1.5 Total | 12-18-2026 |
| Rhode Island CLE |
|
1.5 Total | |
| Tennessee CLE |
|
1.5 Total | 12-17-2026 |
| Vermont CLE |
|
1.5 Total | 12-18-2026 |
| Washington CLE |
|
1.5 Total | 12-17-2029 |
| West Virginia CLE |
|
1.8 Total | 12-18-2026 |
Credit Details by Jurisdiction
CLE
Credits
Alaska CLE Approved · 1.5 Total Credits
Earn Until
OnDemand - Alaska CLE - 1.5: This program may qualify for up to 1.50 hours of technology-delivered credit, which includes 1.50 hours of MCLE credit and 0.0 hours of MECLE credit. Alaska Bar members may claim credit for attending CLE programs that have been accredited by other mandatory CLE jurisdictions.
Video Download - Alaska CLE - 1.5: This program may qualify for up to 1.50 hours of technology-delivered credit, which includes 1.50 hours of MCLE credit and 0.0 hours of MECLE credit. Alaska Bar members may claim credit for attending CLE programs that have been accredited by other mandatory CLE jurisdictions.
Arizona CLE Approved · 1.5 Total Credits
Earn Until
OnDemand - Arizona CLE - 1.5: The State Bar of Arizona does not approve or accredit CLE activities for the Mandatory Continuing Legal Education requirement. This activity may qualify for up to 1.50 hours toward your annual CLE Interactive CLE requirement for the State of Arizona, including 0.0 hour of professional responsibility Interactive CLE credit.
Video Download - Arizona CLE - 1.5: The State Bar of Arizona does not approve or accredit CLE activities for the Mandatory Continuing Legal Education requirement. This activity may qualify for up to 1.50 hours toward your annual CLE Interactive CLE requirement for the State of Arizona, including 0.0 hour of professional responsibility Interactive CLE credit.
California CLE Approved · 1.5 Total Credits
Earn Until
OnDemand - California CLE - 1.5: This activity has been approved for Minimum Continuing Legal Education credit by the State Bar of California and may qualify for up to 1.50 hours of participatory credit, of which 0.0 hour will apply to legal ethics credit. NBI, Inc. certifies this activity conforms to the standards for approved education activities prescribed by the rules and regulations of the State Bar of California governing minimum continuing legal education. NBI, Inc. is a State Bar of California approved MCLE provider - #53.
Video Download - California CLE - 1.5: This activity has been approved for Minimum Continuing Legal Education credit by the State Bar of California and may qualify for up to 1.50 hours of self-study credit, of which 0.0 hour will apply to legal ethics credit. NBI, Inc. certifies this activity conforms to the standards for approved education activities prescribed by the rules and regulations of the State Bar of California governing minimum continuing legal education. NBI, Inc. is a State Bar of California approved MCLE provider - #53.
Colorado CLE Approved · 2 Total Credits
Earn Until
OnDemand - Colorado CLE - 2: NBI, Inc. is a Certified Provider, as recognized by the Colorado Supreme Court Continuing Legal and Judicial Education Committee. This program may qualify for up to 2.0 hours of home study general Colorado Continuing Legal Education Credit, including 0.0 professional responsibility credit.
Video Download - Colorado CLE - 2: NBI, Inc. is a Certified Provider, as recognized by the Colorado Supreme Court Continuing Legal and Judicial Education Committee. This program may qualify for up to 2.0 hours of home study general Colorado Continuing Legal Education Credit, including 0.0 professional responsibility credit.
Connecticut CLE Approved · 1.5 Total Credits
Earn Until
OnDemand - Connecticut CLE - 1.5: Neither the Connecticut Judicial Branch nor the Commission on Minimum Continuing Legal Education approve or accredit CLE providers or activities. It is the opinion of NBI, Inc. that this activity qualifies for up to 1.50 self-study hours toward your annual CLE requirement in Connecticut, including 0.0 self-study hour(s) of ethics/professionalism.
Video Download - Connecticut CLE - 1.5: Neither the Connecticut Judicial Branch nor the Commission on Minimum Continuing Legal Education approve or accredit CLE providers or activities. It is the opinion of NBI, Inc. that this activity qualifies for up to 1.50 self-study hours toward your annual CLE requirement in Connecticut, including 0.0 self-study hour(s) of ethics/professionalism.
Delaware CLE Approved · 1.5 Total Credits
Earn Until
OnDemand - Delaware CLE - 1.5: NBI, Inc. is an accredited sponsor of the Delaware Commission on Continuing Legal Education and recommends this program for 1.50 hours of eCLE credit, including 0.0 hour of ethics.
Hawaii CLE Approved · 1.5 Total Credits
Earn Until
OnDemand - Hawaii CLE - 1.5: NBI, Inc. is an Accredited Provider with the Hawaii State Board of Continuing Legal Education. This alternative format activity has been approved for up to 1.50 hours of credit for the state of Hawaii, which includes 0.0 hour of ethics or professional responsibility education.
Video Download - Hawaii CLE - 1.5: NBI, Inc. is an Accredited Provider with the Hawaii State Board of Continuing Legal Education. This alternative format activity has been approved for up to 1.50 hours of credit for the state of Hawaii, which includes 0.0 hour of ethics or professional responsibility education.
Idaho CLE Approved · 1.5 Total Credits
Earn Until
OnDemand - Idaho CLE - 1.5: Approved for 1.50 hours of self-study continuing legal education credit in the state of Idaho, which includes 0.0 self-study legal ethics or professional responsibility credit.
Video Download - Idaho CLE - 1.5: Approved for 1.50 hours of self-study continuing legal education credit in the state of Idaho, which includes 0.0 self-study legal ethics or professional responsibility credit.
Illinois CLE Approved · 1.5 Total Credits
Earn Until
OnDemand - Illinois CLE - 1.5: This program has been approved by the Illinois MCLE Board for 1.50 hours of recorded technology CLE credit, which includes approval for 0.0 hour of legal ethics CLE credit by the Illinois Supreme Court Commission on Professionalism.
Video Download - Illinois CLE - 1.5: This program has been approved by the Illinois MCLE Board for 1.50 hours of recorded technology CLE credit, which includes approval for 0.0 hour of legal ethics CLE credit by the Illinois Supreme Court Commission on Professionalism.
Kansas CLE Approved · 1.5 Total Credits
Earn Until
OnDemand - Kansas CLE - 1.5: Approved by Kansas CLE for 1.50 hours of prerecorded format continuing legal education credit, which includes 0.0 hour of ethics and professionalism credit.
Video Download - Kansas CLE - 1.5: Approved by Kansas CLE for 1.50 hours of prerecorded format continuing legal education credit, which includes 0.0 hour of ethics and professionalism credit.
Kentucky CLE Upon Request · 1.5 Total Credits
OnDemand - Kentucky CLE - 1.5: Upon course completion and credit request submittal, an application will be submitted to the Kentucky Bar Association Continuing Legal Education Commission.
Video Download - Kentucky CLE - 1.5: Upon course completion and credit request submittal, an application will be submitted to the Kentucky Bar Association Continuing Legal Education Commission.
Maine CLE Approved · 1.5 Total Credits
Earn Until
OnDemand - Maine CLE - 1.5: This course has been approved by the State of Maine Board of Overseers of the Bar. Lawyers who complete this course may receive up to 1.50 hours of self-study CLE credit. No more than 5.0 hours of self-study CLE credit may be earned during a reporting period. Attorneys may not earn ethics or harassment and discrimination credit with self-study.
Video Download - Maine CLE - 1.5: This course has been approved by the State of Maine Board of Overseers of the Bar. Lawyers who complete this course may receive up to 1.50 hours of self-study CLE credit. No more than 5.0 hours of self-study CLE credit may be earned during a reporting period. Attorneys may not earn ethics or harassment and discrimination credit with self-study.
Minnesota CLE Approved · 1.5 Total Credits
- 1.5 Real Property Law Specialists
Earn Until
OnDemand - Minnesota CLE - 1.5: Approved for up to 1.50 hours of standard on-demand CLE credit, including 0.0 hour of ethics credit by the Minnesota Board of Continuing Legal Education. This course includes approval for 1.5 hours of continuing education for Real Property Law Specialists at the Advanced level by the Minnesota State Bar Association.
Video Download - Minnesota CLE - 1.5: Approved for up to 1.50 hours of standard on-demand CLE credit, including 0.0 hour of ethics credit by the Minnesota Board of Continuing Legal Education. This course includes approval for 1.5 hours of continuing education for Real Property Law Specialists at the Advanced level by the Minnesota State Bar Association.
Missouri CLE Approved · 1.8 Total Credits
Earn Until
OnDemand - Missouri CLE - 1.8: NBI, Inc. is an accredited sponsor with Missouri Minimum Continuing Legal Education. This program qualifies for up to 1.80 self-study CLE credit hours. No more than 6.0 hours of self-study CLE credit may be earned during a reporting period. Attorneys may not earn ethics credit with self-study.
Video Download - Missouri CLE - 1.8: NBI, Inc. is an accredited sponsor with Missouri Minimum Continuing Legal Education. This program qualifies for up to 1.80 self-study CLE credit hours. No more than 6.0 hours of self-study CLE credit may be earned during a reporting period. Attorneys may not earn ethics credit with self-study.
Northern Mariana Islands CLE Approved · 1.5 Total Credits
Earn Until
OnDemand - Northern Mariana Islands CLE - 1.5: This course has been approved by the Commonwealth of the Northern Mariana Islands. Lawyers who complete this course shall receive 1.50 hours of self-study CLE credit.
Video Download - Northern Mariana Islands CLE - 1.5: This course has been approved by the Commonwealth of the Northern Mariana Islands. Lawyers who complete this course shall receive 1.50 hours of self-study CLE credit.
Montana CLE Upon Request · 1.5 Total Credits
OnDemand - Montana CLE - 1.5: Upon course completion and credit request submittal, an application will be submitted to the Montana Commission of CLE.
Video Download - Montana CLE - 1.5: Upon course completion and credit request submittal, an application will be submitted to the Montana Commission of CLE.
North Dakota CLE Upon Request · 1.5 Total Credits
OnDemand - North Dakota CLE - 1.5: Upon course completion and credit request submittal, an application will be submitted to the Bar.
Video Download - North Dakota CLE - 1.5: Upon course completion and credit request submittal, an application will be submitted to the Bar.
Nebraska CLE Approved · 1.5 Total Credits
Earn Until
OnDemand - Nebraska CLE - 1.5: NBI, Inc. is an accredited CLE sponsor in the state of Nebraska. This activity has been approved for up to 1.50 distance learning CLE credits, including 0.0 hour of professional responsibility credit. No more than 5.0 hours of distance learning CLE credit may be earned during a reporting period.
Video Download - Nebraska CLE - 1.5: NBI, Inc. is an accredited CLE sponsor in the state of Nebraska. This activity has been approved for up to 1.50 distance learning CLE credits, including 0.0 hour of professional responsibility credit. No more than 5.0 hours of distance learning CLE credit may be earned during a reporting period.
New Hampshire CLE Approved · 1.5 Total Credits
Earn Until
OnDemand - New Hampshire CLE - 1.5: NHMCLE does not approve or accredit CLE activities for the NH Minimum CLE requirement. NBI, Inc. believes this course meets the requirements of NH Supreme Court Rule 53 toward the annual NHMCLE requirement.
Video Download - New Hampshire CLE - 1.5: NHMCLE does not approve or accredit CLE activities for the NH Minimum CLE requirement. NBI, Inc. believes this course meets the requirements of NH Supreme Court Rule 53 toward the annual NHMCLE requirement.
New Mexico CLE Approved · 1.5 Total Credits
Earn Until
OnDemand - New Mexico CLE - 1.5: This program has been approved by the State Bar of New Mexico/MCLE. This program may qualify for up to 1.50 hour of self-study credit, including 0.0 hours of self-study ethics credit.
Video Download - New Mexico CLE - 1.5: This program has been approved by the State Bar of New Mexico/MCLE. This program may qualify for up to 1.50 hour of self-study credit, including 0.0 hours of self-study ethics credit.
Nevada CLE Approved · 1.5 Total Credits
Earn Until
OnDemand - Nevada CLE - 1.5: This course has been approved by the Nevada Board of Continuing Legal Education. This program may qualify for up to 1.50 hours of alternative format CLE credits by the Nevada Board of Continuing Legal Education, which includes 0.0 hour of alternative format ethical considerations.
Video Download - Nevada CLE - 1.5: This course has been approved by the Nevada Board of Continuing Legal Education. This program may qualify for up to 1.50 hours of alternative format CLE credits by the Nevada Board of Continuing Legal Education, which includes 0.0 hour of alternative format ethical considerations.
New York CLE Approved · 1.5 Total Credits
- 1.5 Areas of Professional Practice
Earn Until
OnDemand - New York CLE - 1.5: This nontraditional format course has been approved in accordance with the requirements of the New York State Continuing Legal Education Board for up to 1.50 credit hours that can be applied toward the areas of professional practice requirement and is approved for experienced attorneys. NBI, Inc. offers a Financial Hardship Policy for qualifying individuals. To apply, please submit a request via email to our Tuition Discount Committee at customerservice@nbi-sems.com.
Video Download - New York CLE - 1.5: This nontraditional format course has been approved in accordance with the requirements of the New York State Continuing Legal Education Board for up to 1.50 credit hours that can be applied toward the areas of professional practice requirement and is approved for experienced attorneys. NBI, Inc. offers a Financial Hardship Policy for qualifying individuals. To apply, please submit a request via email to our Tuition Discount Committee at customerservice@nbi-sems.com.
Oklahoma CLE Approved · 2 Total Credits
Earn Until
OnDemand - Oklahoma CLE - 2: This course has been approved by the Oklahoma Bar Association Mandatory Continuing Legal Education Commission. This program may qualify for up to 2.0 of On Demand CLE credit hours, which includes 0.0 hour of legal ethics.
Video Download - Oklahoma CLE - 2: This course has been approved by the Oklahoma Bar Association Mandatory Continuing Legal Education Commission. This program may qualify for up to 2.0 of On Demand CLE credit hours, which includes 0.0 hour of legal ethics.
Oregon CLE Upon Request · 1.5 Total Credits
OnDemand - Oregon CLE - 1.5: NBI is an approved sponsor with Oregon MCLE. Upon course completion and credit request submittal, an application will be submitted to Oregon MCLE.
Video Download - Oregon CLE - 1.5: NBI is an approved sponsor with Oregon MCLE. Upon course completion and credit request submittal, an application will be submitted to Oregon MCLE.
Pennsylvania CLE Approved · 1.5 Total Credits
Earn Until
OnDemand - Pennsylvania CLE - 1.5: This program has been approved by the Pennsylvania Continuing Legal Education Board. This program may qualify for up to 1.50 hours of distance learning credit, including 1.50 hours of substantive law, practice and procedure CLE credit and 0.0 hour of ethics, professionalism or substance abuse distance learning CLE credit. No more than 6.0 hours of distance learning CLE credit may be earned during a reporting period.
Video Download - Pennsylvania CLE - 1.5: This program has been approved by the Pennsylvania Continuing Legal Education Board. This program may qualify for up to 1.50 hours of distance learning credit, including 1.50 hours of substantive law, practice and procedure CLE credit and 0.0 hour of ethics, professionalism or substance abuse distance learning CLE credit. No more than 6.0 hours of distance learning CLE credit may be earned during a reporting period.
Rhode Island CLE Upon Request · 1.5 Total Credits
OnDemand - Rhode Island CLE - 1.5: NBI is an accredited sponsor with the Rhode Island MCLE Commission. Upon course completion and credit request submittal, an application will be submitted to the Rhode Island MCLE Commission.
Video Download - Rhode Island CLE - 1.5: NBI is an accredited sponsor with the Rhode Island MCLE Commission. Upon course completion and credit request submittal, an application will be submitted to the Rhode Island MCLE Commission.
Tennessee CLE Approved · 1.5 Total Credits
Earn Until
OnDemand - Tennessee CLE - 1.5: This course has been approved by the Tennessee Commission on Continuing Legal Education for a maximum of 1.50 hours of Distance Learning credit, including 0.0 hour of ethics/professionalism (EP) credit.
Vermont CLE Approved · 1.5 Total Credits
Earn Until
OnDemand - Vermont CLE - 1.5: This course has been approved by the Vermont Board of Mandatory Continuing Legal Education. This program may qualify for up to 1.50 hours of self-study credit, including 0.0 hour of self-study ethics credit. No more than 10.0 hours of self-study CLE credit may be earned during a reporting period. Attorneys may not earn professionalism credit with self-study.
Video Download - Vermont CLE - 1.5: This course has been approved by the Vermont Board of Mandatory Continuing Legal Education. This program may qualify for up to 1.50 hours of self-study credit, including 0.0 hour of self-study ethics credit. No more than 10.0 hours of self-study CLE credit may be earned during a reporting period. Attorneys may not earn professionalism credit with self-study.
Washington CLE Approved · 1.5 Total Credits
Earn Until
OnDemand - Washington CLE - 1.5: This program may qualify for up to 1.50 hours of Washington continuing legal education (Self Study) A/V credit, which includes 1.50 hours of Law and Legal Procedure and 0.0 hour of ethics and professional responsibility.
Video Download - Washington CLE - 1.5: This program may qualify for up to 1.50 hours of Washington continuing legal education (Self Study) A/V credit, which includes 1.50 hours of Law and Legal Procedure and 0.0 hour of ethics and professional responsibility.
West Virginia CLE Approved · 1.8 Total Credits
Earn Until
OnDemand - West Virginia CLE - 1.8: This program may qualify for up to 1.80 hours of pre-recorded credit, which includes 0.0 hour of pre-recorded ethics credit, under the West Virginia Rules for Mandatory Continuing Legal Education. No more than 12.0 hours of pre-recorded CLE credit may be earned during a reporting period.
Video Download - West Virginia CLE - 1.8: This program may qualify for up to 1.80 hours of pre-recorded credit, which includes 0.0 hour of pre-recorded ethics credit, under the West Virginia Rules for Mandatory Continuing Legal Education. No more than 12.0 hours of pre-recorded CLE credit may be earned during a reporting period.
Select Jurisdiction
CLE
Agenda
-
ADA Compliance Pain Points in Leasing
- Common Accessibility Barriers in Leased Properties
- How the Fair Housing Act and ADA Apply to Leased Residential Properties
- Types of Disabilities Covered and Accommodations Required
- Reasonable Modifications: Requirements and Cost Allocation
- Accessibility in Public vs. Private Spaces, Parking, and Common Areas
- Service Animals and Emotional Support Animals: Requirements and Best Practices
- Web Accessibility in Online Leasing and Services
- Responding to Reasonable Accommodation and Modification requests
- Model Language for Lease Agreements
- Model Policies
Who Should Attend
This program is designed for attorneys. Landlords, property managers, and paralegals may also benefit.
Speakers
Speaker bio
Eric M. Steven
is the principal and managing attorney of Steven Law Office in Spokane with a practice emphasis in the area of landlord-tenant relations and housing. He practices in both state and federal courts in all Washington counties east of the Cascades and in northern Idaho. Mr. Steven litigates landlord/tenant cases involving eviction, ejectment, commercial litigation, fair housing claims, and a variety of other landlord-tenant issues. He is one of the few attorneys in Washington to actually defend a fair housing case in a federal court jury trial. Mr. Steven is acting counsel for numerous property owners, landlords, management companies, mobile home parks, and subsidized housing providers. He is active in legislative reform and advisory counsel for the Washington Apartment Association. Mr. Steven earned his B.A. degree from the University of Oklahoma and his J.D. degree from Gonzaga University School of Law. As a licensed instructor in real estate, he frequently lectures to attorneys, property managers, law enforcement, and owners at continuing legal education programs. He is the author of "From Landlord/Tenant to Debt Collector/Consumer and Back Again", Gonzaga Law Review, and A Comparison of Residential Tenancies in Idaho and Washington State (2013), now available on the internet, publication pending. For the last several years, Mr. Steven has been an invited speaker at the Trends conference in Seattle, Washington, the northwest's largest rental housing management conference. As one of the most highly evaluated CLE instructors statewide in 2003, he was selected by the Washington State Bar Association to speak in the WSBA Encore "Best of CLE" series. Mr. Steven is a frequent speaker for the Washington State Bar and Spokane County Bar Association. He is a member of the Washington State, Idaho, Spokane County, Federal and Eastern District of Washington Bankruptcy bar associations. In 2019, Steven Law Office was named Top Housing Law Firm of the Year by Lawyer Monthly magazine. In 2023, Inc. magazine named Steven Law Office a Power Partner in business. Mr. Steven was named by National Business Institute, a nationwide CLE sponsor, as the Outstanding Faculty Member of the Year for 2023, based upon peer review and other factors.
Speaker bio
Marley Hochendoner
serves as executive director for Northwest Fair Housing Alliance (NWFHA), a private non-profit fair housing education and advocacy organization based in Spokane, Washington since 2005. Prior to joining NWFHA, she was an in-house staff attorney and policy analyst for the Nez Perce Tribe, and a staff attorney at Idaho Legal Aid Services. Ms. Hochendoner has taught landlord tenant law as adjunct faculty for Gonzaga University School of Law and is a Washington State licensed real estate instructor. She is a licensed attorney in Washington and Idaho. Ms. Hochendoner earned her B.A. degree from Montclair State University and her J.D. degree from Lewis & Clark Law School
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