Ethics & Specialty Credits

4.32

Ethical Client Communications: Emails, Texts, and Everything in Between

Credits Available
Credit Status Total
Alaska CLE Approved 3 Total
Alabama CLE Approved 3 Total
Arkansas CLE Approved 3 Total
Arizona CLE Approved 3 Total
California CLE Approved 3 Total
Colorado CLE Approved 4 Total
Connecticut CLE Approved 3 Total
Delaware CLE Approved 3 Total
Florida CLE Approved 3.5 Total
Georgia CLE Approved 3 Total
Hawaii CLE Approved 3 Total
Iowa CLE Approved 3 Total
Idaho CLE Approved 3 Total
Illinois CLE Approved 3 Total
Indiana CLE Approved 3 Total
Kansas CLE Approved 3.5 Total
Louisiana CLE Approved 3 Total
Maine CLE Approved 3 Total
Minnesota CLE Approved 3 Total
Missouri CLE Approved 3.6 Total
Northern Mariana Islands CLE Approved 3 Total
Montana CLE Approved 3 Total
North Carolina CLE Approved 3 Total
North Dakota CLE Approved 3 Total
Nebraska CLE Approved 3 Total
New Hampshire CLE Approved 3 Total
New Mexico CLE Approved 3 Total
Nevada CLE Approved 3 Total
New York CLE Approved 3.5 Total
Ohio CLE Approved 3 Total
Oklahoma CLE Approved 3.5 Total
Oregon CLE Approved 3 Total
Pennsylvania CLE Approved 3 Total
Rhode Island CLE Upon Request 3.5 Total
South Carolina CLE Approved 3 Total
Tennessee CLE Approved 3 Total
Texas CLE Approved 3 Total
Utah CLE Approved 3 Total
Vermont CLE Approved 3 Total
Washington CLE Approved 3 Total
Wisconsin CLE Approved 3.5 Total
West Virginia CLE Approved 3.6 Total
OnDemand
2 hours 57 minutes
John Snow
David Lowe
With John A. Snow from Parsons Behle & Latimer + 1 other
Recorded March 14, 2025
Product ID 99972

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Overview

Pitfalls of Letting Emails Go Unanswered, Bragging About Cases Online, and More

From breach of confidentiality to miscommunication between clients and counsel, misusing technology in the law firm exposes attorneys to a range of risks. Is your technology usage beyond reproach? Join our tech-savvy practitioners as they discuss common ethical violations regarding tech in the legal profession, as well as best practices for preventing them. Deepen your knowledge - register today!

  • Exemplify best practices for ethically using email in legal settings.
  • Identify the ethical dangers posed by social media use.
  • Strengthen your understanding of the ethical do's and don'ts of AI use in legal practice.
  • Formulate strategies for preventing and addressing data breaches.

This program was designed in conjunction with NBI's esteemed 2024-2025 Content Advisory Committee Member Steven Sorenson.

*Any mention of specific products in this program is intended as part of a general overview and does not constitute NBI's endorsement or recommendation of any specific product or provider. This program is not sponsored by any technology or electronics provider.

Abbreviated Agenda

  1. Unintended Recipients, Spam Filters, and More Email Do's and Don'ts
  2. Texting Trouble in the Law Firm: Legal Best Practices
  3. Sharing Responsibly: Tips for Staying Ethical on Social Media
  4. AI in the Law Firm: What You NEED to Know
  5. Data Disaster: Preventing and Responding to Breaches

Related Topics

Product ID 99972

Credit Details

Credits Available
Credit Status Total
Alaska CLE Approved 3 Total
Alabama CLE Approved 3 Total
Arkansas CLE Approved 3 Total
Arizona CLE Approved 3 Total
California CLE Approved 3 Total
Colorado CLE Approved 4 Total
Connecticut CLE Approved 3 Total
Delaware CLE Approved 3 Total
Florida CLE Approved 3.5 Total
Georgia CLE Approved 3 Total
Hawaii CLE Approved 3 Total
Iowa CLE Approved 3 Total
Idaho CLE Approved 3 Total
Illinois CLE Approved 3 Total
Indiana CLE Approved 3 Total
Kansas CLE Approved 3.5 Total
Louisiana CLE Approved 3 Total
Maine CLE Approved 3 Total
Minnesota CLE Approved 3 Total
Missouri CLE Approved 3.6 Total
Northern Mariana Islands CLE Approved 3 Total
Montana CLE Approved 3 Total
North Carolina CLE Approved 3 Total
North Dakota CLE Approved 3 Total
Nebraska CLE Approved 3 Total
New Hampshire CLE Approved 3 Total
New Mexico CLE Approved 3 Total
Nevada CLE Approved 3 Total
New York CLE Approved 3.5 Total
Ohio CLE Approved 3 Total
Oklahoma CLE Approved 3.5 Total
Oregon CLE Approved 3 Total
Pennsylvania CLE Approved 3 Total
Rhode Island CLE Upon Request 3.5 Total
South Carolina CLE Approved 3 Total
Tennessee CLE Approved 3 Total
Texas CLE Approved 3 Total
Utah CLE Approved 3 Total
Vermont CLE Approved 3 Total
Washington CLE Approved 3 Total
Wisconsin CLE Approved 3.5 Total
West Virginia CLE Approved 3.6 Total
Select Jurisdiction
CLE

Agenda

All times are shown in

  1. Unintended Recipients, Spam Filters, and More Email Do's and Don'ts

    1. Dangers Posed by “Reply All,” “CC,” and “BCC”
    2. Using Subject Lines to Indicate “Privileged” and “Confidential” Emails
    3. “Sent” and “Read” Notifications: Why They Matter
    4. Letting Emails Go Unanswered: Top Ethical Risks
    5. Who Is on the Other End of the Email?
    6. What If Critical Emails Get Caught in the Firm's Spam Filters?

  2. Texting Trouble in the Law Firm: Legal Best Practices

  3. Sharing Responsibly: Tips for Staying Ethical on Social Media

    1. Ethical Consequences of Lawyers Bragging About Cases Online
    2. Fighting Back on a Social Media Platform: Why It's Never Worth It
    3. Remember: Image Is Very Important to Clients

  4. AI in the Law Firm: What You NEED to Know

    1. Technology Competence and AI: Learn as Much About It as You Can
    2. Misuse of AI in Legal Practice: Diving Into the Latest Ethical Violations
    3. Combining AI With Emotional Intelligence: A Wonderful Tool
    4. AI in the Courtroom Is Coming: Ethical Best Practices for Being Prepared
    5. What's on the Horizon?

  5. Data Disaster: Preventing and Responding to Breaches

Who Should Attend

This program is designed for attorneys. Paralegals may also benefit.

Speakers

John A Snow
John A.
Snow
Parsons Behle & Latimer
David A Lowe
David A.
Lowe
Keegan, Juban, Lowe & Robichaux, LLC
Speaker bio
John A Snow

John A. Snow

Parsons Behle & Latimer
John Snow

is a shareholder with Parsons Behle & Latimer. His practice consists of general civil litigation, including commercial, professional malpractice, construction, and insurance coverage and defense. Mr. Snow is a member of the Utah State Bar; Litigation Section of the Utah State Bar; Construction Law Section of the Utah State Bar; State Bar of Nevada; American Bar Association; Litigation Section, former chair of the Ethics Advisory Opinion Committee (Utah State Bar); and member of the United States District Court for Utah (Technology Advisory Committee). He has been designated in The Best Lawyers in America for more than five years, in the specialties of legal malpractice law, commercial litigation and construction law. Mr. Snow has been designated in Utah Business magazine's Utah Legal Elite, in the specialties of civil litigation and construction law. He has also been designated as a Super Lawyer in the Mountain States in Super Lawyer Magazine, Mr. Snow earned his B.A. degree from Brigham Young University and his J.D. degree, cum laude, from Arizona State University.

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Speaker bio
David A Lowe

David A. Lowe

Keegan, Juban, Lowe & Robichaux, LLC
David Lowe

is a partner with the law firm of Keegan, Juban, Lowe & Robichaux, LLC, where he focuses his practice in civil litigation, insurance bad faith, corporate matters, employment law, personal injury, and successions. Mr. Lowe is admitted to practice before all state and federal courts in the state of Louisiana, and has been admitted to practice pro hac vice before multiple federal courts in other jurisdictions. He has argued multiple cases before the U.S. Court of Appeals for the Fifth Circuit Court. Mr. Lowe is a member of the Baton Rouge, Louisiana State, Federal and American bar associations. He earned his B.A. degree from the University of Southwestern Louisiana and his J.D. degree from Louisiana State University.

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