Bankruptcy, Foreclosure & Collection Law

Keeping Collections Compliant: Communications, Guarding Debtor Data, and More

Credits Available
Credit Status Total
Alaska CLE Approved 3 Total
Alabama CLE Approved 3 Total
Arkansas CLE Approved 3 Total
Arizona CLE Approved 3 Total
California CLE Approved 3 Total
Colorado CLE Approved 4 Total
Connecticut CLE Approved 3 Total
Delaware CLE Approved 3 Total
Florida CLE Approved 3.5 Total
Georgia CLE Approved 3 Total
Hawaii CLE Approved 3 Total
Iowa CLE Approved 3 Total
Idaho CLE Approved 3 Total
Illinois CLE Approved 3 Total
Indiana CLE Approved 3 Total
Kansas CLE Approved 3.5 Total
Louisiana CLE Upon Request 3 Total
Maine CLE Approved 3 Total
Minnesota CLE Approved 3 Total
Missouri CLE Approved 3.6 Total
Northern Mariana Islands CLE Approved 3 Total
Montana CLE Approved 3 Total
North Carolina CLE Approved 3 Total
North Dakota CLE Approved 3 Total
Nebraska CLE Approved 3 Total
New Hampshire CLE Approved 3 Total
New Mexico CLE Approved 3 Total
Nevada CLE Approved 3 Total
New York CLE Approved 3.5 Total
Ohio CLE Approved 3 Total
Oklahoma CLE Approved 3.5 Total
Oregon CLE Approved 3 Total
Pennsylvania CLE Approved 3 Total
Rhode Island CLE Upon Request 3.5 Total
South Carolina CLE Approved 3 Total
Tennessee CLE Approved 3 Total
Texas CLE Approved 3 Total
Utah CLE Approved 3 Total
Vermont CLE Approved 3 Total
Washington CLE Approved 3 Total
Wisconsin CLE Approved 3.5 Total
West Virginia CLE Approved 3.6 Total
OnDemand
2 hours 59 minutes
Scott Walterbach
Franklin Yudkin
Shannon Miller
With Scott F. Walterbach from Bessine Walterbach, LLP + 2 others
Recorded March 19, 2025
Product ID 99996

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Overview

Best Practices for Data Security, FDCPA Compliance, and More!

Collections rules are changing, consumer protections are expanded. Are you and your staff doing everything right? This condensed compliance guide will give you the information and practical tips to ensure all your practices are above board. Shore up your debtor communication, data security, and other critical yet frequently overlooked approaches - register today!

  • Prevent penalties under the FDCPA.
  • Learn how to tailor debtor communications to ensure TCPA compliance.
  • Clarify new data privacy rules and get guidance for data security breach response.
  • Determine what all collections staff need to know about new and expanded consumer protections.

Abbreviated Agenda

  1. FDCPA Updates and Best Practices
  2. CFPB Updates and Enforcement Priorities: Staff Training Insights
  3. Data Privacy and Security
  4. TCPA and FCRA Compliance, Segmenting and Customizing Debtor Communications

Related Topics

Product ID 99996

Credit Details

Credits Available
Credit Status Total
Alaska CLE Approved 3 Total
Alabama CLE Approved 3 Total
Arkansas CLE Approved 3 Total
Arizona CLE Approved 3 Total
California CLE Approved 3 Total
Colorado CLE Approved 4 Total
Connecticut CLE Approved 3 Total
Delaware CLE Approved 3 Total
Florida CLE Approved 3.5 Total
Georgia CLE Approved 3 Total
Hawaii CLE Approved 3 Total
Iowa CLE Approved 3 Total
Idaho CLE Approved 3 Total
Illinois CLE Approved 3 Total
Indiana CLE Approved 3 Total
Kansas CLE Approved 3.5 Total
Louisiana CLE Upon Request 3 Total
Maine CLE Approved 3 Total
Minnesota CLE Approved 3 Total
Missouri CLE Approved 3.6 Total
Northern Mariana Islands CLE Approved 3 Total
Montana CLE Approved 3 Total
North Carolina CLE Approved 3 Total
North Dakota CLE Approved 3 Total
Nebraska CLE Approved 3 Total
New Hampshire CLE Approved 3 Total
New Mexico CLE Approved 3 Total
Nevada CLE Approved 3 Total
New York CLE Approved 3.5 Total
Ohio CLE Approved 3 Total
Oklahoma CLE Approved 3.5 Total
Oregon CLE Approved 3 Total
Pennsylvania CLE Approved 3 Total
Rhode Island CLE Upon Request 3.5 Total
South Carolina CLE Approved 3 Total
Tennessee CLE Approved 3 Total
Texas CLE Approved 3 Total
Utah CLE Approved 3 Total
Vermont CLE Approved 3 Total
Washington CLE Approved 3 Total
Wisconsin CLE Approved 3.5 Total
West Virginia CLE Approved 3.6 Total
Select Jurisdiction
CLE

Agenda

All times are shown in

  1. FDCPA Updates and Best Practices

  2. CFPB Updates and Enforcement Priorities: Staff Training Insights

  3. Data Privacy and Security

    1. Data Privacy Laws Update
    2. Protecting Debtor Data
    3. Data Breach Response

  4. TCPA and FCRA Compliance, Segmenting and Customizing Debtor Communications

Who Should Attend

This legal course is designed for attorneys. Accountants, collections professionals, and paralegals will also benefit.

Speakers

Scott F Walterbach
Scott F.
Walterbach
Bessine Walterbach, LLP
Franklin S Yudkin
Franklin S.
Yudkin
Yudkin Law
Shannon P Miller
Shannon P.
Miller
Maurice Wutscher LLP
Speaker bio
Scott F Walterbach

Scott F. Walterbach

Bessine Walterbach, LLP
Scott Walterbach

is a partner at Bessine Walterbach, LLP, a small law firm in the Kansas City where he has worked since 2010. He practices in high-volume collections and creditors' rights. Mr. Walterbach represents clients throughout Missouri and Kansas seeking to collect medical debt, student loans, rent, utilities and various other consumer obligations. He handles litigation, post-judgment collection, policies and procedures, compliance, risk management, client relations, business development and personnel. Mr. Walterbach also defends against consumer protection lawsuits, handles worker's compensation claims, bankruptcy claims, probate claims and hospital liens. He earned his B.A. degree from Truman State University, his M.P.D. degree from the University of Missouri at Kansas City and his J.D. degree from Indiana University School of Law - Indianapolis. Mr. Walterbach is past president of the Missouri Collectors Association, past president of the Missouri Creditors Bar, Inc. and past president of the Kansas Creditor Attorney Association.

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Speaker bio
Franklin S Yudkin

Franklin S. Yudkin

Yudkin Law
Franklin Yudkin

is the principal of the Yudkin Law in Louisville, Kentucky. He practices primarily in collections and debtor/creditor matters. Mr. Yudkin has been a frequent speaker on collection topics, and also searches the internet and various data bases to locate debtors. He is a member of the Louisville, Kentucky and Indiana State bar associations, Commercial Law League of America and National Association of Retail Collection Attorneys. Mr. Yudkin earned his B.A. degree from Indiana University and his J.D. degree from the University of Louisville.

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Speaker bio
Shannon P Miller

Shannon P. Miller

Maurice Wutscher LLP
Shannon Miller

is a partner with the law firm of Maurice Wutscher LLP. His practice focuses on various aspects of financial services law, with an emphasis on consumer financial services litigation and compliance. Mr. Miller has successfully represented financial and health institutions throughout the country for claims filed under the Fair Debt Collection Practices Act, Fair Credit Reporting Act, Telephone Consumer Protection Act and various state consumer protection statutes. He is admitted to practice law in Pennsylvania and New Jersey, as well as in the United States District courts for the Eastern, Middle, and Western Districts of Pennsylvania, the Eastern District of Tennessee, the Northern District of Illinois, the District of Maryland, the District of New Mexico, and the United States Court of Appeals for the Third Circuit. Mr. Miller is a member of the American Bankers Association, ACA International, the International Association of Privacy Professionals, the Mortgage Bankers Association, the Receivables Management Association International (RMAI), and the American Bar Association. He earned his B.A. degree from Wittenberg University and his J.D. degree from Widener University School of Law.

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