Last Updated: 5/12/2025

NBI Privacy Policy


NBI, Inc., ("NBI", "we" or "us") is a non-profit 501(c)(3) organization which provides practical, skill-based continuing legal education ("CLE") and other continuing education seminars and online courses. NBI operates websites, including, but not limited to www.nbi-sems.com and www.ipe-sems.com (each a "Site" and collectively with all our websites, the "Sites").

NBI respects the privacy of your Personal Information. We have developed this Privacy Policy ("Policy") to describe the categories of Personal Information we collect, the purposes for collection and with whom we share Personal Information.

Updates: We may update this Policy from time to time (see Section 12) so please check this Policy periodically for updates.

Alternative Format. If you need to access this Policy in an alternative format, please contact us by any of the methods listed in Section 13.

Cookies. WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES, INCLUDING THIRD-PARTY TRACKING TECHNOLOGIES (“ADTECH”) ON OUR WEBSITE AND SERVICES.  WE USE ADTECH TO COLLECT AND PERFORM DATA ANALYTICS REGARDING VISITS TO OUR WEBSITE AND SERVICES, TO RECORD HOW YOU INTERACT WITH OUR WEBSITE AND SERVICES, AND TO SERVE YOU WITH TARGETED ADVERTISING. PLEASE SEE SECTION 6 IN THIS PRIVACY POLICY AND OUR NBI COOKIE POLICY FOR ADDITIONAL INFORMATION.

1. What is Personal Information?

"Personal Information," for purposes of this Policy, means information which alone or in combination can be used to identify or locate a natural person.

Personal Information excludes: (i) information which is lawfully publicly available; or (ii) de-identified or aggregated data which can no longer be used to identify you.

2. Categories of Personal Information We Collect

We collect the following categories of Personal Information:

Category

Examples

Identifiers

Name
Home address
Business address
Email address
Telephone number
Bar ID
IP Address
Year of bar admission
States of bar admission

Customer Records

All credit and debit card data are provided directly to our PCI-compliant third-party payment processor, Shopify Payments. We do not directly access, handle, or store your credit or debit card data, or tax-exempt number.

Commercial Information

History of your orders for products and services

Attendance history at events, seminars, or online courses and presentations

Internet Data

IP Address
Device identifier
Operating system
Browser type
Network information

Geolocation Data

Imprecise geolocation

Employment Information

Previous employment
Current employer
Resume information

Education Information

Schools attended
Dates of graduation
Degree information

3. Sources of Personal Information We Collect

We collect information, including your Personal Information, from the following sources:

A. Information You Provide to Us Directly

We collect Personal Information directly from you when you create an account powered by Shopify, register for a course, purchase products or services, request a quote, communicate with us, or otherwise provide your information to us.

B. Information We Collect Automatically

When you use a Site, we may automatically collect certain information, including:

  • Usage Details - Details of your access to and use of the Site, including traffic data, logs, and other communication data and the resources that you access and use on or through the Site. We may also collect the webpage from which you came immediately before reaching the Site and the webpage to which you went immediately after leaving the Site.
  • Device Information - Information from your devices as described under Internet Data above.

C. Information We Receive from Third Party Sources

We may also receive Personal Information about you from other sources, such as from third party marketing agencies, social media platforms, and publicly available sources.

When you visit our Sites, we may obtain information about your online activities over time and across third-party websites or other online services by using cookies. See our Cookie Policy for more information on cookies and other tracking technologies, and Section 7 for information on mechanisms that enable consumers to exercise choice about targeted advertising.

4. How We Use Your Personal Information

We may use your Personal Information for the following purposes:

Purpose of Collection and Use

Examples

To Communicate with You

To respond to your communications and answer your questions

To notify you when we update this Policy

To notify you of changes to any products or services we offer

To notify you of CLE opportunities

To update your contact information

Customer Service

To respond to your requests for a price quote

To provide you with support

To respond to your inquiries

To monitor and improve our responses

Account Creation and Maintenance

To create, maintain, customize, and secure your account

To provide support for your account

Ordering

To process and fulfill your orders

To provide price quotes

To facilitate new product orders

To process your payments

To prevent transactional fraud

To deliver orders or process returns

Reporting to Accreditation Agencies

To verify individual attendance of our live or we-produced events, with your permission, and upon request from authorized accreditation agencies

Operations

To operate our Sites

To run our organization

To process job applications

For administrative purposes

Analytics

To store information about your preferences, allowing us to customize the Sites according to your individual interests

To help us market, sell, and provide information about our products and services to you

To improve our services, course offerings and online advertising

To Improve our Products and Services

For testing, research, course development, analysis, support, and product development

To develop, support and improve the Sites and our course offerings, products, and services

To recognize you when you visit the Sites

Marketing and Advertising

To deliver content and product and service offerings relevant to your interests

To engage in targeted advertising

To notify you of offers via phone, email, mail, or SMS and MMS text message

To understand your needs and preferences

Site Management

To ensure the Sites are of interest to you (including, customization of advertising and content)

To help us better understand your use of the Sites

To help maintain the safety, security, and integrity of the Sites, as well as our data, products, services, databases, other technology assets, and business

Compliance and Legal Purposes

To carry out our legal obligations

To enforce our legal rights or the rights of others

To comply with law enforcement requests and legal process

To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection

5. When We Share Personal Information

We may share Personal Information with certain third parties for the reasons set forth below:

Entity or person with whom we share your Personal Information

Purpose

Service Providers

To provide content, product and services to us

To provide IT services and secure our IT network

To engage in marketing and advertising

To communicate with you

To provide support for the operations of our business

Payment Processors

When you make a purchase online, we use a PCI-compliant payment processor, Shopify Payments ("Payment Processor") to help us facilitate payment. We have contracted with the Payment Processor to ensure they protect and limit the use of your Personal Information. We do not receive your credit card, debit card or other financial information when you make a purchase online- that information is provided directly to our Payment Processor. However, we do receive your contact information and purchase information. We will keep a record of your purchases.

If you make a purchase using Shop Payor Recharge, those companies may use Personal information as described in their privacy policies.

Marketing Partners and AdTech Companies

To help us serve targeted advertising to you

To assist in analyzing our marketing and advertising efforts

To market, sell, and provide information about our courses, products and services to you

Other Users of the Sites

To respond to a third party’s claim that content on our Sites violate the DMCA or Terms of Use

Parties to Transactions

To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our customers or employees is among the assets transferred

Professional Advisors

To seek advice regarding operation of our business

To enforce our legal rights

Government Authorities

To respond to law enforcement requests

To comply with any court order, law, or legal process, including to respond to any government or regulatory request

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of NBI, our customers, employees, or others

6.   COOKIES, PIXELS, SESSION REPLAY AND OTHER TRACKING TECHNOLOGIES (ADTECH)

WE USE COOKIES, PIXELS, SESSION REPLAY AND OTHER TRACKING TECHNOLOGIES, INCLUDING THIRD-PARTY TRACKING TECHNOLOGIES, (“ADTECH”) ON OUR PLATFORM.  WE USE ADTECH TO COLLECT AND PERFORM DATA ANALYTICS, TO RECORD HOW YOU INTERACT WITH THE PLATFORM, INCLUDING WHERE YOU DIRECT YOUR MOUSE, THE INFORMATION YOU TYPE, AND OTHER USER RELATED ACTIVITIES AND TO SERVE YOU WITH TARGETED ADVERTISING. BY VISITING AND USING OUR PLATFORM, YOU ARE CONSENTING TO OUR USE OF ADTECH AND UNDERSTAND AND AGREE THAT WE MAY SHARE PERSONAL INFORMATION ABOUT YOU WHICH WE COLLECT FROM THE USE OF ADTECH WITH OUR THIRD-PARTY ADVERTISING, SESSION REPLAY AND ANALYTICS PARTNERS. FOR MORE INFORMATION ABOUT HOW WE USE ADTECH, PLEASE SEE OUR Cookie Policy.

7. Privacy Choices

We strive to provide you with and inform you of choices regarding your information, including your Personal Information. This Section 7 describes mechanisms for you to control certain uses and disclosures of your Personal Information.

  • Tracking Technologies - Please see our Cookie Policy to learn more about how we use Cookies and how you can customize your preferences.
  • Location Information - You can choose whether or not to allow the Sites to collect and use real-time information about your device's location through the device's privacy settings. If you block the use of location information, some parts of the Sites may be inaccessible or not function properly.
  • Promotion by NBI - If you do not want us to use your email address to promote our products or services, you can opt-out by logging into your NBI Account and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to customerservice@nbi-sems.com.
  • Opt-Out of Marketing Emails - If you sign up to receive electronic communications, you consent to our sending such electronic communications to you using the email address you provide. If you no longer want to receive electronic marketing communications from us, please use the “unsubscribe” button found on the emails you received or contact us using a method in Section 13 below, and request to be unsubscribed. Within ten (10) days of receipt of your unsubscribe request, we will remove you from our distribution list unless you request to be added again in the future.
  • Opt-Out of Marketing Calls– We may contact you over the phone from time to time. You may opt out of receiving calls from us by contacting us at customerservice@nbi-sems.com.
  • Opt-Out of Text Notifications - You may elect to receive SMS and MMS text messages from us. When you sign up to receive SMS and MMS text messages, we will send you promotional offers and other information. To the extent, you voluntarily opt to have SMS and MMS notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a SMS or MMS text message. You may opt out of receiving SMS and MMS text messages at any time by replying “STOP.”
  • Update Your Account Information - You can review and change your Personal Information by logging into your NBI account profile page.
    • You may also send us an email at customerservice@nbi-sems.com to update any Personal Information that you have provided to us.
    • If you have created an account, you may close your account by sending a request to customerservice@nbi-sems.com. Upon request, we will work with you in terminating your account and to remove select information we have collected about you. However, please note that we may disassociate posted content and information from you in lieu of removing the same. Further, not all information can be deleted such as information which has been aggregated or is archived. We may also retain select information to prevent, investigate or identify any wrongdoing in connection with the Sites or to satisfy other legal obligations.

8. Children's Privacy

The Sites are not directed to nor intended for use by anyone under eighteen (18) years of age ("Prohibited Users"). We do not knowingly collect Personal Information from Prohibited Users. No Prohibited Users may use the Sites. If you are a Prohibited User, do not use or provide any Personal Information to, on, or through the Sites.

If we learn we have collected or received Personal Information from a Prohibited User, we will delete that information. If you believe we might have any information from or about a Prohibited User, please contact us by any of the methods listed in Section 13.

9. Notices for Individuals Located Outside the United States

We do not market to customers outside the United States and the Sites are not directed to persons outside the United States. Any information collected through the Sites as described in this Policy will be stored in the United States or any other country in which NBI or its service providers maintain facilities. If you are located outside of the United States, please note that we may transfer information, including Personal Information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.

10. Shine the Light Notice for California Residents

California's "Shine the Light" law (Cal. Civil Code § 1798.83) permits customers who are California residents to request information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. We do not currently disclose Personal Information of California residents to third parties for their own direct marketing purposes. For questions, please contact us as described in Section 13 below.

11. Data Security

We have implemented reasonable technical, physical, and administrative safeguards designed to secure your Personal Information from accidental loss and from unauthorized access or acquisition. However, there is an inherent risk in the transmission of information via the internet, and we cannot and do not guarantee that these measures will prevent every unauthorized attempt to access, use, or disclose your information because despite our efforts. If a breach of your Personal Information occurs, we will notify you as required under applicable law.

12. Changes to this Policy

We may update this Policy from time to time. All changes will be effective immediately upon posting. Material changes will be conspicuously posted on the Sites, at the top of this Policy, or otherwise communicated to you. We recommend that you periodically visit the Sites to check for any changes.

13. How to Contact Us

To ask questions or comment about this Policy and our privacy practices, you may contact us at:

Phone: 1-800-930-6182

Email: customerservice@nbi-sems.com

Postal Address:

NBI, Inc
Attn: Customer Service
1218 McCann Drive
Altoona, WI 54720

If you need to access this Policy in an alternative format, please contact us by one of the methods described above.