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Overview
Small Shifts, Big Impact: Practical Bias-Busting for Everyday Practice
Most attorneys pride themselves on being objective, but no one is immune to blind spots. Under pressure, our brains naturally rely on mental shortcuts that can influence how we evaluate clients, assess credibility, negotiate cases, hire staff, and make strategic decisions - often without us realizing it. Rather than asking you to rethink everything, this practical 2-hour program focuses on small changes that help reduce those blind spots where they matter most. You'll leave with 20 simple, field-tested tips you can immediately apply in client interactions, courtroom and negotiation settings, and day-to-day team management. No lengthy frameworks, no jargon - just practical habits that fit seamlessly into the practice you already have. Register today!
- Learn quick self-check tools for catching blind spots before they affect a case.
- Discover practical habits and phrasing for more inclusive client communication.
- Get bias-interruption tactics for negotiations, depositions, and courtroom advocacy.
- Build simple team practices that make bias-awareness part of everyday firm culture.
- Leave with a personal action plan for sustaining anti-bias habits long after the program ends.
Abbreviated Agenda
- Bias Basics: Spotting Blind Spots Before They Cost You
- Client Interactions and Communication
- Courtroom, Negotiation, and Advocacy Settings
- Workplace Culture and Team Dynamics
- Building Sustainable Anti-Bias Habits
Can't Attend Live?
Get the OnDemand Instead
Watch the recording of this event on your own schedule. We'll notify you when its ready.
Credit Details
Credits Available
| Credit | Status | Total |
|---|---|---|
| Alaska CLE |
|
2 Total |
| Alabama CLE |
|
2 Total |
| Arkansas CLE |
|
2 Total |
| Arizona CLE |
|
2 Total |
| California CLE |
|
2 Total |
| Colorado CLE |
|
2 Total |
| Connecticut CLE |
|
2 Total |
| Delaware CLE |
|
2 Total |
| Florida CLE |
|
2.5 Total |
| Georgia CLE |
|
2 Total |
| Iowa CLE |
|
2 Total |
| Idaho CLE |
|
2 Total |
| Illinois CLE |
|
2 Total |
| Indiana CLE |
|
2 Total |
| Kansas CLE |
|
2 Total |
| Kentucky CLE |
|
2 Total |
| Louisiana CLE |
|
2 Total |
| Maine CLE |
|
2 Total |
| Minnesota CLE |
|
2 Total |
| Missouri CLE |
|
2.4 Total |
| Northern Mariana Islands CLE |
|
2 Total |
| Montana CLE |
|
2 Total |
| North Carolina CLE |
|
2 Total |
| Nebraska CLE |
|
2 Total |
| New Hampshire CLE |
|
2 Total |
| New Jersey CLE |
|
2.4 Total |
| New Mexico CLE |
|
2 Total |
| Nevada CLE |
|
2 Total |
| New York CLE |
|
2 Total |
| Ohio CLE |
|
2 Total |
| Oklahoma CLE |
|
2.5 Total |
| Oregon CLE |
|
2 Total |
| Pennsylvania CLE |
|
2 Total |
| Rhode Island CLE |
|
2 Total |
| South Carolina CLE |
|
2 Total |
| Tennessee CLE |
|
2 Total |
| Texas CLE |
|
2 Total |
| Utah CLE |
|
2 Total |
| Virginia CLE |
|
2 Total |
| Vermont CLE |
|
2 Total |
| Washington CLE |
|
2 Total |
| Wisconsin CLE |
|
2 Total |
| West Virginia CLE |
|
2.4 Total |
| Wyoming CLE |
|
2 Total |
Select Jurisdiction
CLE
Agenda
-
Bias Basics: Spotting Blind Spots Before They Cost You
- What "Implicit Bias" Actually Means for Practicing Attorneys
- Tip 1: Run a Personal "First Impression" Audit
- Tip 2: Slow Down Snap Judgments With a Two-Minute Pause
- Tip 3: Name Your Own Blind Spots and Revisit Them Quarterly
- Tip 4: Use a Second Set of Eyes on High-Stakes Decisions
-
Client Interactions and Communication
- Tip 5: Standardize Your Intake Questions Across Every Client
- Tip 6: Watch for Assumption-Based Language in Client Notes
- Tip 7: Adjust Communication Style, Not Substance
- Tip 8: Check Your Assumptions About Client Credibility
- Tip 9: Build a Simple Client Feedback Loop
-
Courtroom, Negotiation, and Advocacy Settings
- Tip 10: Prepare a Bias Check for Voir Dire and Jury Selection
- Tip 11: Watch for Bias in How You Characterize Opposing Parties
- Tip 12: Interrupt Bias When You See It From Opposing Counsel or the Bench
- Tip 13: Reconsider Assumptions Baked Into Settlement Valuation
- Tip 14: Diversify the Voices You Consult Before Big Strategy Calls
-
Workplace Culture and Team Dynamics
- Tip 15: Rotate High-Visibility Assignments Fairly
- Tip 16: Audit Who Gets Interrupted in Meetings
- Tip 17: Standardize Performance Review Criteria
- Tip 18: Create Safe Channels for Raising Concerns
-
Building Sustainable Anti-Bias Habits
- Tip 19: Set a Recurring "Bias Check-In" on Your Calendar
- Tip 20: Track Small Wins to Build Lasting Habits
- Turning 20 Tips Into a Personal Action Plan
Who Should Attend
This program is designed for attorneys. Paralegals, legal support staff, and compliance officers involved in client-facing or firm management functions will also benefit.
Speakers
Speaker bio
Mark D. Kimball
is the founding shareholder of MDK Law, a firm emphasizing corporate, commercial and property law, and consulting in matters involving federal and international taxation. He is admitted to practice in Washington, New York, Texas and Oregon. Mr. Kimball is an adjunct professor of law at Eotvos Lorand and Masaryk Universities in Europe, and has served as a law school guest lecturer at Seattle University School of Law. He is also engaged as an expert witness in superior court cases involving limited liability companies, governance, and other member issues. Mr. Kimball has been admitted to the Second Circuit Bar (New York, Connecticut and Vermont), Fifth Circuit Bar (Texas and Louisiana), and the Oregon State Bar. He earned his J.D. degree and LL.M. (taxation) degree from the University of Washington School of Law, and also holds an LL.M. degree in transnational commercial practice from Europe.
Speaker bio
Kate Feroleto
practices with Feroleto Law in Buffalo, New York, a respected firm that has been representing victims of accidents and injuries for over 30 years. Drawing on her prior experience working at defense firms, Ms. Feroleto brings unique insight into how insurance companies evaluate and attempt to minimize claims. She is a dedicated advocate for individuals facing difficult circumstances and takes pride in guiding her clients through what can often be a stressful and unfamiliar legal process. Ms. Feroleto is admitted to practice in New York and is a member of the Academy of Truck Accident Attorneys. She has been recognized by the New York State Bar Association and has presented at both national and state legal conferences. She earned her J.D. from SUNY Buffalo Law School and holds degrees from Canisius College and the Buffalo Academy of the Sacred Heart.
Speaker bio
Elizabeth Prout Lefler
is an independent compliance consultant and attorney. She serves on two Boards of Directors (one as chair), and is an owner of a product development company. Ms. Lefler served for 13 years as managing director, compliance for global investment banks, and ultimately as chief compliance & AML Officer of KeyBanc Capital Markets. Previously, she held positions as senior counsel with the U.S. SEC, legal advisor to Commissioner Isaac C. Hunt, and associate with Morgan Lewis & Bockius. Ms. Lefler has served as chair of FINRA's Market Regulation Committee, as FINRA Panelist (i.e., judge) in enforcement actions, and as an expert witness on securities legal matters. Ms. Lefler earned her J.D. degree from George Mason University School of Law and her B.A. degree from Bates College. She is licensed to practice law in Florida and Virginia. Ms. Lefler has held various financial licenses, including NYSE Series 14 (chief compliance officer), FINRA (supervisory principal), and deemed "Fit & Proper" to serve as chief compliance & AML officer of an Irish Bank. Ms. Lefler is also a Certified U.S. Sailing Judge.
Speaker bio
Megan R. Jackler
is an immigration attorney and litigator with Galloway Johnson Tompkins Burr & Smith who brings her expertise gained through years of public service to partner with corporations and businesses in protecting their interests and achieving their objectives. A problem solver, she analyzes and approaches each matter with critical and "outside the box" thinking, collaboration, and compassion. Ms. Jackler seeks the best outcome for her clients, always working diligently and humbly to accomplish the mission of providing high quality, client-focused, and result-driven representation. She focuses her practice on litigation and immigration. Ms. Jackler's experience includes serving as the supervisory immigration judge of the New Orleans Immigration Court, where she balanced supervising judges and staff while managing her own docket with thousands of cases. She also served 12 years as a Navy Judge Advocate (JAG) attorney around the world, including Japan, Afghanistan, Virginia, Mississippi and Hawaii with experience in prosecution, defense, and in-house counsel. Ms. Jackler earned her B.A. degree from Columbia University and her J.D. degree from American University Washington College of Law.
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