Insurance Law

MO Specific

Advanced Insurance Bad Faith in Missouri

Credits Available
Credit Status Total
Illinois CLE Approved 6 Total
Missouri CLE Approved 6 Total
OnDemand
5 hours 58 minutes
Erin Salfen
Susan Dimond
Joseph Morris
Christian Faiella
Robert Kasieta
With Erin Salfen from Gordon Rees Scully Mansukhani, LLP + 4 others
Recorded June 17, 2025
Product ID 100124

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Overview

Be the "Go-to" Bad Faith Attorney in Your Area

Are you wanting to dig in deep to the details of a bad faith case? In this inclusive online seminar, skilled faculty will guide you through the most hotly contested issues right now in the bad faith arena. Skillfully interpret the policy, language and coverage; strategically look at the claims handling process and get tips for red flags to identify - and so much more. Don't let your opponent have the edge - gain insider tips that will take your bad faith litigation skills to the next level. Seasoned veterans will divulge their beyond-the-basics strategies through unforgettable real-life experiences and case examples. Add new techniques to your litigation playbook and get the opportunity to ask faculty your toughest bad faith insurance questions. Register today!

  • Stay up to date on recent case decisions and legislative acts that affect your practice.
  • Get insider tips and strategies for discovering the policy and coverage that ensure a favorable outcome for your client.
  • Accurately determine the validity of a claim with surefire discovery tactics.
  • Uncover crucial information during discovery of institutional bad faith to support and prove your case.
  • Find out how the courts are defining terms and language and how to use it to your advantage.
  • Identify key techniques for bad faith experts who could break your case.
  • Use proven methods to maximize/minimize recoverable punitive and bad faith damages.

Abbreviated Agenda

  1. Missouri Bad Faith Law Update and Hotly Contested Claims/Case Law
  2. Applying the Latest Case Law: Skillfully Interpreting The Policy, Language, Terms, and Coverage
  3. Strategic Discovery of Claims Handling: Secrets Insurance Adjusters Don't Want You to Know
  4. Institutional Bad Faith: Industry Standards, Carrier Compensation Programs, Claims Process, Case Law, and More
  5. Adjuster and Bad Faith Expert Witness Deposition and Examination Tactics
  6. Bad Faith and Punitive Damages: Tactics to Maximize/Minimize

Related Topics

Product ID 100124

Credit Details

Credits Available
Credit Status Total
Illinois CLE Approved 6 Total
Missouri CLE Approved 6 Total
Select Jurisdiction
CLE

Agenda

All times are shown in

  1. Missouri Bad Faith Law Update and Hotly Contested Claims/Case Law

    1. Trends, New Legislative Initiatives
    2. Hotly Contested Claims and Case Law in Bad Faith
    3. Expert Advice on the Insurance Code and Regulation Update
    4. Privilege and Work Product Doctrine in Bad Faith Litigation
    5. Q&A

  2. Applying the Latest Case Law: Skillfully Interpreting The Policy, Language, Terms, and Coverage

    1. Discovery Requests Directed to the Insurance Company and Adjuster
    2. Was the Duty to Defend Triggered?
    3. Deliberate Misinterpretation of Policy Language
    4. Deny or Disclaim of Coverage
    5. Disclosure of Policy Limits; Explanation of Applicable Provisions
    6. Explanation of Exclusions in the Policy
    7. Reservation of Rights Defense Strategies
    8. Evidence of Excess Verdict Bad Faith
    9. Bad Faith Without Coverage

  3. Strategic Discovery of Claims Handling: Secrets Insurance Adjusters Don't Want You to Know

    1. Avoiding Payment of Claim
    2. Failure to Properly Investigate (Proper Procedures, etc.)
    3. Failure to Settle or Resolve Claim; Coercive Tactics to Settle the Claim
    4. Use of Improper Standards to Deny or Denial of Claim
    5. Unreasonable Demands for Proof of Loss

  4. Institutional Bad Faith: Industry Standards, Carrier Compensation Programs, Claims Process, Case Law, and More

    1. Discovery of Industry Standards
    2. Policies, Procedures, Guidelines, and "General Business Practice"
    3. Carrier Compensation Programs
    4. Carrier and Claim Department Relationship
    5. "Pattern and Practice" Discovery
    6. Advertising/Marketing Documents
    7. Claim Audits, Claims Paid by Carrier
    8. Insurance Carrier Recidivism

  5. Adjuster and Bad Faith Expert Witness Deposition and Examination Tactics

    1. Plaintiff's Lawyer's Ex Parte Communications With the Adjuster
    2. Duties and Obligations Owed by Adjuster/Insurance Company
    3. Training Documents/Training Received
    4. Evidence That Proves Violation of Industry Standards
    5. Malicious/Oppressive/Fraudulent Behavior
    6. Proving Advance Knowledge and Conscious Disregard
    7. Authorization of the Employee's Acts? Repeated Actions?

  6. Bad Faith and Punitive Damages: Tactics to Maximize/Minimize

    1. Contract Damages
    2. Bad Faith Damages
      1. Economic Damage vs. Emotional Distress
      2. Attorneys' Fees
      3. Prejudgment Interest
    3. Punitive Damages
      1. Pleading the Case to Recover Punitive Damages
      2. Repeated Actions
      3. Intentional Malice, Trickery, or Deceit
      4. Physical vs. Economic Harm

Who Should Attend

This advanced level online seminar is designed for attorneys. Insurance professionals and paralegals will also benefit.

Speakers

Erin Salfen
Erin
Salfen
Gordon Rees Scully Mansukhani, LLP
Susan M Dimond
Susan M.
Dimond
Roberts Perryman,P.C.
Joseph Morris
Joseph
Morris
Roberts Perryman,P.C.
Christian L Faiella
Christian L.
Faiella
Gump Failla & Bugalski
Robert J Kasieta
Robert J.
Kasieta
Kasieta Legal Group, LLC
Speaker bio
Erin Salfen

Erin Salfen

Gordon Rees Scully Mansukhani, LLP
Erin Salfen

is an experienced litigator, representing clients in healthcare, privacy, employment, products liability, transportation, malpractice, insurance coverage, construction, real estate, class actions, and other commercial litigation. She has won pre-trial dismissals and verdicts for her clients at trial, and successfully represented them in mediation, arbitration, and administrative proceedings. Ms. Salfen also advises clients on their day-to-day business, helping them to navigate federal, state, and international law, negotiations, and contractual issues, while growing and protecting their business. Recently, she has won early dismissals in class, insurance coverage, and complex transportation actions. Ms. Salfen is also co-chair of the State Bar of Missouri's Tort and Transportation Committee and advises lawyers and business leaders on a variety of litigation topics. Prior to joining Gordon Rees Scully Mansukhani, LLP, she worked as a trial attorney for a large insurance carrier and led commercial litigation efforts at a boutique firm. Ms. Salfen also worked in the Eighth Circuit of the U.S. Court of Appeals, writing opinions and memoranda for the judges. She is admitted to practice in Missouri and Illinois.

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Speaker bio
Susan M Dimond

Susan M. Dimond

Roberts Perryman,P.C.
Susan Dimond

is an attorney with Roberts Perryman, P.C., where she heads up the firm's federal motion practice. In this role, she is the firm's specialist for removal to federal court, federal civil procedure and class actions. Ms. Dimond also serves on the firm's legal malpractice defense, insurance coverage and extra-contractual liability teams. She has considerable experience defending attorneys in cases alleging violations of the Fair Debt Collection Practices Act and breaches of fiduciary duties related to collection activities. Ms. Dimond also handles complex insurance coverage questions. She earned her B.A. degree from the University of Illinois and her J.D. degree from Vermont Law School.

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Speaker bio
Joseph Morris

Joseph Morris

Roberts Perryman,P.C.
Joseph Morris

is a principal at Roberts Perryman, P.C in Missouri. His practice primarily focuses on civil defense and litigation involving coverage disputes, bad faith, and commercial and professional liability, as well as appellate work at the state and federal level. Mr. Morris routinely represents clients in cases involving six and seven-figure claims of recovery, from pre-suit up through to appeal. While he is a native of St. Louis, he obtained an undergraduate degree in history from Boston University, before moving to Tokyo, Japan, where he lived and worked for several years before returning to the United States to attend law school in California. In law school, Mr. Morris made the Dean's List, Pro Bono Honors Society, as well as worked as a summer associate for a Tokyo maritime firm, Toda & Co., followed by a fall clinical internship with a large Tokyo law firm, Nishimura & Asahi, in areas involving cross-border transactions and capital markets. He lived and worked for several years in California, before moving back to the St. Louis region to be closer to home and family. Mr. Morris also served as an appellate clerk for the Honorable Lisa Van Amburg at the Missouri Court of Appeals, Eastern District, before entering private practice in St. Louis. He is admitted to practice in the state of Missouri.

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Speaker bio
Christian L Faiella

Christian L. Faiella

Gump Failla & Bugalski
Christian Faiella

is the managing member with the law firm of Gump, Faiella & Bugalski, LLC, which represents clients in a broad range of litigation focused on injury and casualty insurance matters. Mr. Faiella is licensed to practice in Missouri and Kansas (inactive), as well as the U.S. Supreme Court, U.S. District Court for the Eastern and Western districts of Missouri, U.S. District Court for the Southern District of Illinois, U.S. District Court for the District of Kansas, and U.S. Circuit Court of Appeals for the Eighth and Tenth circuits. He is a frequent speaker on issues involving insurance bad faith, policyholder claims and torts. Mr. Faiella earned his undergraduate degree from the State University of New York and his J.D. degree from the University of Missouri Columbia School of Law.

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Speaker bio
Robert J Kasieta

Robert J. Kasieta

Kasieta Legal Group, LLC
Robert Kasieta

is the founder of Kasieta Legal Group, LLC in Madison, Wisconsin. He is a certified civil pre-trial and trial specialist by the National Board of Trial Advocates. Mr. Kasieta practices in civil litigation, with an emphasis on plaintiff personal injury and employment cases, as well as commercial litigation. He has written and taught extensively in the areas of trial practice, personal injury law and insurance law, and is an instructor of trial practice at the University of Wisconsin Law School. Mr. Kasieta is admitted to practice before the U.S. Supreme Court, as well as the U.S. Court of Appeals for the Seventh and Eleventh circuits, and all Wisconsin courts. He is a member of the Dane County Bar Association, State Bar of Wisconsin and the American Association for Justice. Mr. Kasieta earned his B.S. degree, summa cum laude, from Northern Michigan University and his J.D. degree from Marquette University Law School.

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Yes, the more people you bring from your organization, the more you save. After the first registration, each additional attendee receives a special discount off of their total tuition.
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