Bankruptcy, Foreclosure & Collection Law

4.43

Simple Steps to Maximize Recovery in Collections

Credits Available
Credit Status Total
Alaska CLE Approved 6 Total
Alabama CLE Approved 6 Total
Arkansas CLE Approved 6 Total
Arizona CLE Approved 6 Total
California CLE Approved 6 Total
Colorado CLE Approved 7 Total
Connecticut CLE Approved 6 Total
Delaware CLE Approved 6 Total
Florida CLE Approved 7 Total
Georgia CLE Approved 6 Total
Hawaii CLE Approved 6 Total
Iowa CLE Approved 6 Total
Idaho CLE Approved 6 Total
Illinois CLE Approved 6 Total
Indiana CLE Approved 6 Total
Kansas CLE Approved 7 Total
Louisiana CLE Approved 6 Total
Maine CLE Approved 6 Total
Minnesota CLE Approved 6 Total
Missouri CLE Approved 6 Total
Northern Mariana Islands CLE Approved 6 Total
Montana CLE Approved 6 Total
North Carolina CLE Approved 6 Total
North Dakota CLE Approved 6 Total
Nebraska CLE Approved 6 Total
New Hampshire CLE Approved 6 Total
New Jersey CLE Approved 7.2 Total
New Mexico CLE Approved 6 Total
Nevada CLE Approved 6 Total
New York CLE Approved 7 Total
Ohio CLE Approved 6 Total
Oklahoma CLE Approved 7 Total
Oregon CLE Approved 6 Total
Pennsylvania CLE Approved 6 Total
South Carolina CLE Approved 6 Total
Tennessee CLE Approved 6 Total
Texas CLE Approved 6 Total
Utah CLE Approved 6 Total
Vermont CLE Approved 6 Total
Washington CLE Approved 6 Total
Wisconsin CLE Approved 7 Total
West Virginia CLE Approved 7.2 Total
Wyoming CLE Approved 6 Total
OnDemand
6 hours 11 minutes
Evan Howell
Tina Ziegler
John Frank
Stephen Bresset
Melissa Tulis Smith
Rachel Rogers
Crystal Duplay
Brian Partridge
With Evan P. Howell III from Evan Park Howell III, Attorney at Law + 7 others
Recorded April 23, 2025
Product ID 100189

Buy This Course

Course Includes
$389

OnDemand Video

Video Download

Course Book Download


or
Upgrade to Unlimited CLE and Get This Course
$129/month
All Inclusive CLE subscribers save an average of $3,000/year on CLE costs.

Overview

How to Collect Debt Step by Step

Are you a new attorney looking to build a strong foundation in debt collection practices? Or perhaps you're an experienced lawyer seeking to update your knowledge in this ever-changing field? This essential CLE course is designed for both! In today's changing legal landscape, maintaining compliance while effectively collecting debts is more crucial than ever. This comprehensive guide will walk you through the collection process step by step, equipping you with simple techniques for improving outcomes and ensuring your practices align with current laws and regulations. Register today!

  • Master the fundamental tools for legal debt collection.
  • Navigate the FDCPA minefield: clarify recent changes and avoid the surge of new penalties and lawsuits under the FDCPA.
  • Find ways to improve recovery at every stage of the process.
  • Develop effective approaches to locating assets, garnishing accounts, and attaching liens.
  • Understand debtors better with new and creative investigation tools and tricks.
  • Learn how bankruptcy filings impact the collections process and how to navigate these situations.

Abbreviated Agenda

  1. The Legal Framework of Consumer Collection Law: FDCPA, TCPA, FCRA, State Statutes, and Case Law
  2. Pre-Collections Vetting, Investigation, and Organization
  3. Debt Buying Basics
  4. Litigation Tactics and Trial Procedures
  5. Enforcing and Recovering Judgment
  6. Bankruptcy and the Automatic Stay: What It Means at Every Stage of Collections
  7. Continued--Bankruptcy and the Automatic Stay: What It Means at Every Stage of Collections
  8. Attorney Ethics in Collections
Product ID 100189

Credit Details

Credits Available
Credit Status Total
Alaska CLE Approved 6 Total
Alabama CLE Approved 6 Total
Arkansas CLE Approved 6 Total
Arizona CLE Approved 6 Total
California CLE Approved 6 Total
Colorado CLE Approved 7 Total
Connecticut CLE Approved 6 Total
Delaware CLE Approved 6 Total
Florida CLE Approved 7 Total
Georgia CLE Approved 6 Total
Hawaii CLE Approved 6 Total
Iowa CLE Approved 6 Total
Idaho CLE Approved 6 Total
Illinois CLE Approved 6 Total
Indiana CLE Approved 6 Total
Kansas CLE Approved 7 Total
Louisiana CLE Approved 6 Total
Maine CLE Approved 6 Total
Minnesota CLE Approved 6 Total
Missouri CLE Approved 6 Total
Northern Mariana Islands CLE Approved 6 Total
Montana CLE Approved 6 Total
North Carolina CLE Approved 6 Total
North Dakota CLE Approved 6 Total
Nebraska CLE Approved 6 Total
New Hampshire CLE Approved 6 Total
New Jersey CLE Approved 7.2 Total
New Mexico CLE Approved 6 Total
Nevada CLE Approved 6 Total
New York CLE Approved 7 Total
Ohio CLE Approved 6 Total
Oklahoma CLE Approved 7 Total
Oregon CLE Approved 6 Total
Pennsylvania CLE Approved 6 Total
South Carolina CLE Approved 6 Total
Tennessee CLE Approved 6 Total
Texas CLE Approved 6 Total
Utah CLE Approved 6 Total
Vermont CLE Approved 6 Total
Washington CLE Approved 6 Total
Wisconsin CLE Approved 7 Total
West Virginia CLE Approved 7.2 Total
Wyoming CLE Approved 6 Total
Select Jurisdiction
CLE

Agenda

All times are shown in
  1. The Legal Framework of Consumer Collection Law: FDCPA, TCPA, FCRA, State Statutes, and Case Law

  2. Pre-Collections Vetting, Investigation, and Organization

    1. Debtor and Creditor Investigation, Skip Tracing, Vetting Cases
    2. Engagement Agreements With Creditors: What to Include
    3. Organizing Your Collections Process, Software Must-Haves, and New AI-Assisted Tools
  3. Debt Buying Basics

    1. Understanding the Sellers and the Debt Being Purchased
    2. Due Diligence and Red Flags
    3. Debt Purchasing Agreements
  4. Litigation Tactics and Trial Procedures

    1. Common Plaintiff Tactics and Debtor Defenses
    2. Drafting the Complaint: Theories of Recovery and Adequate Documentation
    3. Pre-Trial Motions and Settlement Negotiations
    4. Improving Results in High-Volume Court Proceedings
  5. Enforcing and Recovering Judgment

    1. Setting up Post-Judgment Enforcement
    2. Judgment Liens and Levies on Personal and Real Property
    3. Execution of Judgment
    4. Garnishment
    5. Debtor's Examination
    6. Other Remedies
  6. Bankruptcy and the Automatic Stay: What It Means at Every Stage of Collections

  7. Continued--Bankruptcy and the Automatic Stay: What It Means at Every Stage of Collections

  8. Attorney Ethics in Collections

    1. What to Cover in the Engagement Letter: Scope, Fee, etc.
    2. Data Security Risks and Best Practices
    3. Candor in Negotiations
    4. Civility in Litigation and Debtor Communications
    5. Fighting Attorney Burnout

Who Should Attend

This program is designed for attorneys. Accountants, collections professionals, and paralegals will also benefit.

Speakers

Evan P Howell III
Evan P.
Howell, III
Evan Park Howell III, Attorney at Law
Tina M Ziegler
Tina M.
Ziegler
Hammerman & Hultgren
John J Frank
John J.
Frank
John J. Frank, Co. LPA
Stephen G Bresset
Stephen G.
Bresset
Bresset & Santora, LLC
Melissa Tulis Smith
Melissa
Tulis Smith
Smith Debnam Narron Drake Saintsing & Myers, LLP
Rachel E Rogers
Rachel E.
Rogers
Smith Debnam Narron Drake Saintsing & Myers, LLP
Crystal M Duplay
Crystal M.
Duplay
Frost Echols LLC
Brian K Partridge
Brian K.
Partridge
The Law Office of James R. Vaughan, P.C.
Speaker bio
Evan P Howell III

Evan P. Howell, III

Evan Park Howell III, Attorney at Law
Evan Howell

is a sole practitioner with his law office in Metairie, Louisiana. For more than 30 years, he has handled a range of bankruptcy matters for Chapter 11 debtors in possession, creditors' committees, debtors for Chapters 7 and 13, secured creditors, banks and financial institutions, unsecured creditors, and Chapter 7 bankruptcy trustees. Mr. Howell has practiced before the U.S. Supreme Court; five federal courts of appeals; and bankruptcy courts in New York, New Jersey, Delaware, South Carolina, Louisiana, Mississippi, Texas, Illinois, Colorado, Montana and Washington. He has been qualified as an expert witness for bankruptcy law and procedure in a federal district court. Mr. Howell has served and been appointed as a private mediator and arbitration judge. He has lectured on bankruptcy law for continuing legal education seminars, private clients, and for Tulane University's paralegal program and business school. Mr. Howell balances his bankruptcy law practice with collections, commercial transactions and construction litigation. He earned his B.A. degree from Louisiana State University and A&M College, and his J.D. degree from Loyola University New Orleans, College of Law.

Speaker bio
Tina M Ziegler

Tina M. Ziegler

Hammerman & Hultgren
Tina Ziegler

is an advanced certified paralegal at The Law Office of James R. Vaughan, P.C. in Scottsdale, Arizona, which specializes in collection law. She has worked in the area of collection law for 30 years, previously working for Hammerman & Hultgren, P.C. Ms. Ziegler earned her associate degree in legal assisting from Phoenix College, graduating with high distinction. She earned her bachelor's degree in applied sciences from Arizona State University, graduating summa cum laude. Ms. Ziegler is a local and national speaker on the topics of collection law and civil trial practice. She is a past president of the Maricopa County Bar Association's Paralegal Division and was selected as the paralegal member of the Year by the Division in 2012 and 2014. In 2016, Ms. Ziegler was selected as the MCBA's first non-attorney recipient of the Robert R. Mills Member of the Year Award. She was also one of the first non-attorney members to be elected to the MCBA's Board of Directors.

Speaker bio
John J Frank

John J. Frank

John J. Frank, Co. LPA
John Frank

is the managing attorney of John J. Frank, Co. LPA, located just outside of Cleveland, Ohio. He has been in practice since 1998 and focuses on collections, commercial, business, subrogation, and international and receivership practices. Mr. Frank represents a broad range of local and international clients as both plaintiff and defense counsel. He has appeared as a guest lecturer at Cuyahoga Community College and at seminars for continuing professional education. Mr. Frank earned his B.A. degree from the University of Buffalo and his J.D. degree from Cleveland-Marshall College of Law.

Speaker bio
Stephen G Bresset

Stephen G. Bresset

Bresset & Santora, LLC
Stephen Bresset

is a partner with Bresset & Santora, LLC, where he has practiced commercial and bankruptcy law and litigation throughout Pennsylvania and the region for more than 30 years. During his time in practice, Mr. Bresset has represented debtors in more than 50 Chapter 11 proceedings in Pennsylvania; as well as creditors, creditor committees, and trustees at virtually every level of bankruptcy proceedings, and debtors in more than 1,000 Chapter 7 proceedings. He is admitted to the state courts of Pennsylvania, the three U.S. District Courts in Pennsylvania, the three bankruptcy courts, and the Third Circuit Court of Appeals. Mr. Bresset has always been an active member of his community and the bar associations of which he is a member. He has served as an office holder in the Wayne County Bar Association and the Pennsylvania Bar Association, as well as a committee chair in both associations. Mr. Bresset has been a featured speaker at numerous seminars throughout Pennsylvania in litigation, commercial law and bankruptcy law topics. He earned his B.A. degree from Temple University and his J.D. degree, with honors, from Widener University School of Law.

Speaker bio
Melissa Tulis Smith

Melissa Tulis Smith

Smith Debnam Narron Drake Saintsing & Myers, LLP
Melissa Tulis Smith

is an attorney with Smith Debnam Narron Drake Saintsing & Myers, LLP in the firm's Consumer Collections practice group. She assists a broad range of businesses through the rigorous stages of the collection litigation process, including pre-suit collection efforts, lawsuits, judgments, and executions. These matters often involve a myriad of moving parts, the assemblage of which must be precise and unblemished both in execution and completion. Licensed to practice law in North Carolina and South Carolina, Ms. Tulis Smith earned her J.D. degree from Campbell University's Norman Adrian Wiggins School of Law and her B.A. degree from the University of North Carolina at Chapel Hill. She is a member of the North Carolina Bar Association (council member of Litigation Section; vice-chair, co-chair of Membership Committee; Young Lawyers Division), Wake County Bar Association, Tenth Judicial Bar, North Carolina Creditors Bar Association (Membership Committee chair), South Carolina Bar, Virginia Creditors' Bar Association, American Bar Association, Business Law Section Member and the Midtown Raleigh Alliance.

Speaker bio
Rachel E Rogers

Rachel E. Rogers

Smith Debnam Narron Drake Saintsing & Myers, LLP
Rachel Rogers

is an attorney with Smith Debnam Narron Drake Saintsing & Myers, LLP in the firm's Consumer Collections group. Her practice experience includes construction law, creditors' rights and collections, corporate and business law, and business litigation. A graduate of Campbell University Norman Adrian Wiggins School of Law, Ms. Rogers worked in North Carolina politics for a short stint before deciding she could have a more significant impact on the community if she became a lawyer. While at Campbell, she wasted no time differentiating herself, serving as Richard A. Lord Moot Court Competition Chair and earning the Allan R. Dameron Legal Internship Award for stellar performance during an internship with the North Carolina Real Estate Commission. Ms. Rogers is licensed in North Carolina and earned her B.A. degree, cum laude, in political science from North Carolina State University. She is a member of the North Carolina Bar Association (Young Lawyers Division), Wake County Bar Association, Tenth Judicial Bar and Campbell Law Alumni Association.

Speaker bio
Crystal M Duplay

Crystal M. Duplay

Frost Echols LLC
Crystal Duplay

is an attorney with Levy & Associates. She has devoted her career to the creditor's rights practice area and advocates on behalf of clients in all aspects of collections. Ms. Duplay earned her B.A. degree from Baldwin Wallace University and her J.D. degree from Cleveland-Marshall College of Law at Cleveland State University. She frequently presents on various debt collection issues. Ms. Duplay is currently the secretary of the Ohio Creditor's Attorney Association and has served as a director for the National Creditor's Bar Association. She is licensed to practice law in Ohio, Wisconsin, U.S. District Court Northern District of Ohio and Supreme Court of the United States.

Speaker bio
Brian K Partridge

Brian K. Partridge

The Law Office of James R. Vaughan, P.C.
Brian Partridge

has worked at The Law Office of James R. Vaughan, P.C. as a creditor's rights attorney since 2010. He earned his B.S. degree from Arizona State University and his J.D. degree, summa cum laude, from Phoenix School of Law. Although he is primarily a trial litigator, Mr. Partridge has handled appeals at all levels of review in Arizona and at the U.S. Court of Appeals for the Ninth Circuit. He is currently licensed as an attorney in Arizona and Nevada, while contributing research and experience to the firm's practice in Washington State. Mr. Patridge is currently the secretary of the Creditor's Bar Section of the State Bar of Nevada. Among other activities, he has taught several classes as an adjunct professor, participated in training for Arizona's justices of the peace, proposed changes to the Arizona Rules of Civil Procedure and the Justice Court Rules of Civil Procedure, and testified before committees in the Arizona House or Representatives and the Arizona Senate.

TOP FAQs

How do I access my courses?
Courses are available within your account. Simply login to your account and click on My Courses. If you require additional assistance please call our Customer Service Department at 800-930-6182.
Do you have options for attendees who are deaf or hard of hearing?
Closed captioning is available for all Live Webinars. After you've joined the event room, you can enable closed captioning by clicking the "cc" button in the lower right of the player.
What happens if my course is cancelled?
In the unlikely event that NBI cancels or reschedules an upcoming program, each registered attendee will be contacted via email by a representative of NBI. Outreach to attendees begins as soon as NBI is made aware that a program will not move forward at its originally scheduled date and time.
Are multiple attendee discounts available?
Yes, the more people you bring from your organization, the more you save. After the first registration, each additional attendee receives a special discount off of their total tuition.
When will the OnDemand be available and how long will I have access to the content?
The OnDemand Video will be available to stream within 14 days of live broadcast date. You will have access to the content for 6 months in your account. If you’re a subscriber, you’ll have access to your course recordings until 7 days after the expiration date of the subscription.
What is included with my course purchase?
When you enroll prior to the live event date you will receive access to the live-streaming webinar which will allow you to interact with faculty in real-time. With each course, you will receive access to the content via OnDemand Streaming and the Video Download. Course reference materials are included with each course purchase in a downloadable PDF format.
Will I receive a certificate of completion?
Yes, we'll email you a certificate of completion and store in your account for any future reporting needs.
Can multiple people watch courses and request credit?
While only paid registrants can receive continuing education credit for attending, there are no limitations to the number of viewers at each connection.

Have more questions? Please Contact Us