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Overview
Cultivate Realistic Expectations for Better Outcomes and Fewer Grievances
A potential client walks into your office, inspired by sensational headlines about multimillion-dollar verdicts in personal injury cases, expecting similar results for their own claim. While you think they have a case, their figure is off by a few zeros. How do you bag the case and rein in their expectations?
In this legal ethics course, you'll explore how your duties apply to managing client expectations and get valuable insights to prevent client misunderstandings and grievances down the road. Give your clients the representation they deserve - grounded in reality, informed by expertise, and guided by ethical practice. Register today!
- Learn how your legal ethics obligations apply to setting and managing client expectations.
- Anticipate and dispel common misconceptions clients have about personal injury cases.
- Develop skills for addressing disappointment when outcomes don't align with expectations.
Abbreviated Agenda
- Your Duties of Competence, Diligence, Communication
- Common Client Misconceptions in Personal Injury Cases
- Setting Realistic Goals and Timelines
- Engagement Agreements, Retainer Agreements, and Fee Structures
- Providing Ongoing Communication Throughout the Case
- Managing Difficult Conversations and Handling Disappointment
- Declining or Terminating Representation
Credit Details
Credits Available
| Credit | Status | Total | Until |
|---|---|---|---|
| Alaska CLE |
|
1 Total | 04-14-2027 |
| Alabama CLE |
|
1 Total | 12-31-2025 |
| Arkansas CLE |
|
1 Total | 06-30-2026 |
| Arizona CLE |
|
1 Total | 04-14-2027 |
| California CLE |
|
1 Total | 04-14-2027 |
| Colorado CLE |
|
1 Total | 12-31-2027 |
| Connecticut CLE |
|
1 Total | 04-14-2027 |
| Delaware CLE |
|
1 Total | 04-14-2027 |
| Florida CLE |
|
1 Total | 10-31-2026 |
| Georgia CLE |
|
1 Total | 12-31-2025 |
| Hawaii CLE |
|
1 Total | 04-14-2027 |
| Iowa CLE |
|
1 Total | |
| Idaho CLE |
|
1 Total | 04-14-2030 |
| Illinois CLE |
|
1 Total | 04-13-2027 |
| Indiana CLE |
|
1 Total | 04-14-2026 |
| Kansas CLE |
|
1 Total | 04-13-2026 |
| Louisiana CLE |
|
1 Total | 04-14-2026 |
| Maine CLE |
|
1 Total | 04-13-2027 |
| Minnesota CLE |
|
1 Total | 04-14-2027 |
| Missouri CLE |
|
1.2 Total | 04-14-2027 |
| Northern Mariana Islands CLE |
|
1 Total | 04-14-2027 |
| Montana CLE |
|
1 Total | 04-14-2028 |
| North Carolina CLE |
|
1 Total | 02-28-2026 |
| North Dakota CLE |
|
1 Total | 04-14-2028 |
| Nebraska CLE |
|
1 Total | 04-14-2027 |
| New Hampshire CLE |
|
1 Total | 04-14-2028 |
| New Mexico CLE |
|
1 Total | 04-14-2027 |
| Nevada CLE |
|
1 Total | 04-14-2028 |
| New York CLE |
|
1 Total | 04-14-2028 |
| Ohio CLE |
|
1 Total | 12-31-2025 |
| Oklahoma CLE |
|
1 Total | 04-14-2027 |
| Oregon CLE |
|
1 Total | 04-14-2028 |
| Pennsylvania CLE |
|
1 Total | 04-14-2027 |
| South Carolina CLE |
|
1 Total | 12-31-2025 |
| Tennessee CLE |
|
1 Total | 04-13-2027 |
| Texas CLE |
|
1 Total | 03-14-2026 |
| Utah CLE |
|
1 Total | 12-31-2025 |
| Vermont CLE |
|
1 Total | 04-14-2027 |
| Washington CLE |
|
1 Total | 04-13-2030 |
| Wisconsin CLE |
|
1 Total | 12-31-2026 |
| West Virginia CLE |
|
1.2 Total | 04-14-2027 |
| Wyoming CLE |
|
1 Total |
Select Jurisdiction
CLE
Agenda
-
Managing Client Expectations in Personal Injury Cases
- Your Duties of Competence, Diligence, Communication
- Common Client Misconceptions in Personal Injury Cases
- Setting Realistic Goals and Timelines
- Engagement Agreements, Retainer Agreements, and Fee Structures
- Providing Ongoing Communication Throughout the Case
- Managing Difficult Conversations and Handling Disappointment
- Declining or Terminating Representation
Who Should Attend
This program is designed for attorneys. Paralegals may also benefit.
Speakers
Speaker bio
David A. Lowe
is a partner with the law firm of Keegan, Juban, Lowe & Robichaux, LLC, where he focuses his practice in civil litigation, insurance bad faith, corporate matters, employment law, personal injury, and successions. Mr. Lowe is admitted to practice before all state and federal courts in the state of Louisiana, and has been admitted to practice pro hac vice before multiple federal courts in other jurisdictions. He has argued multiple cases before the U.S. Court of Appeals for the Fifth Circuit Court. Mr. Lowe is a member of the Baton Rouge, Louisiana State, Federal and American bar associations. He earned his B.A. degree from the University of Southwestern Louisiana and his J.D. degree from Louisiana State University.
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