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Overview
Stay on Top of the Changes in This Practice Area
Several new debt collection communications rules have emerged recently, aimed at protecting consumers from unfair and abusive practices. At the same time, communication tactics and methods are changing rapidly. You need the latest information to stay compliant. This focused legal briefing offers specific guidance on the dos and don'ts of collection communications across the media, including phone calls, texts, emails, and social media. Stay in the know - register today!
- Clarify the changing rules on the frequency and timing of creditor communications.
- Explore the latest case law and rules changes on pre-recorded and repeated calls.
- Shed light on the gray areas of mandatory disclosures in initial and follow-up communications.
Abbreviated Agenda
- CFPB, TCPA, and FDCPA Rules Update
- Frequency and Time of Communications
- Communication Methods and Content
- Mandatory Disclosures
- Collection and Debt Validation Letters
- Time-Barred Debt
- Phone Calls, Robocalls, Autodialers, Pre-Recorded Messages, and Voicemails: Case Studies and Recent Case Law
- Emails, Text Messages, and the FDCPA
- Collecting Debt Using Social Media
- Dispute Resolution Options
Credit Details
Credits Available
| Credit | Status | Total | Until |
|---|---|---|---|
| Alaska CLE |
|
1.5 Total | 05-30-2026 |
| Arizona CLE |
|
1.5 Total | 05-30-2026 |
| California CLE |
|
1.5 Total | 05-30-2026 |
| Colorado CLE |
|
2 Total | 12-31-2026 |
| Connecticut CLE |
|
1.5 Total | 05-30-2026 |
| Delaware CLE |
|
1.5 Total | 05-30-2026 |
| Hawaii CLE |
|
1.5 Total | 05-30-2026 |
| Idaho CLE |
|
1.5 Total | |
| Illinois CLE |
|
1.5 Total | 05-29-2026 |
| Maine CLE |
|
1.5 Total | 05-29-2026 |
| Minnesota CLE |
|
1.5 Total | 05-30-2026 |
| Missouri CLE |
|
1.8 Total | 05-30-2026 |
| Northern Mariana Islands CLE |
|
1.5 Total | 05-30-2026 |
| Montana CLE |
|
1.5 Total | 05-30-2027 |
| North Dakota CLE |
|
1.5 Total | 05-30-2027 |
| Nebraska CLE |
|
1.5 Total | 05-30-2026 |
| New Hampshire CLE |
|
1.5 Total | 05-30-2027 |
| New Mexico CLE |
|
1.5 Total | 05-30-2026 |
| Nevada CLE |
|
1.5 Total | 05-30-2027 |
| New York CLE |
|
1.5 Total | 05-30-2027 |
| Oklahoma CLE |
|
2 Total | 05-30-2026 |
| Oregon CLE |
|
1.5 Total | 05-30-2027 |
| Pennsylvania CLE |
|
1.5 Total | 05-30-2026 |
| Vermont CLE |
|
1.5 Total | 05-30-2026 |
| Washington CLE |
|
1.5 Total | 05-29-2029 |
| Wisconsin CLE |
|
1.5 Total | 12-31-2025 |
| West Virginia CLE |
|
1.8 Total | 05-30-2026 |
| Wyoming CLE |
|
1.5 Total |
Select Jurisdiction
CLE
Agenda
-
Debt Collection Communications: Rules and Updates
- CFPB, TCPA, and FDCPA Rules Update
- Frequency and Time of Communications
- Communication Methods and Content
- Mandatory Disclosures
- Collection and Debt Validation Letters
- Time-Barred Debt
- Phone Calls, Robocalls, Autodialers, Pre-Recorded Messages, and Voicemails: Case Studies and Recent Case Law
- Emails, Text Messages, and the FDCPA
- Collecting Debt Using Social Media
- Dispute Resolution Options
Who Should Attend
This program is designed for attorneys. Debt collectors and paralegals may also benefit.
Speakers
Speaker bio
Brian E. Price
practices in the areas of bankruptcy, insolvency, criminal law and juvenile law. Mr. Price earned his B.A. degree from Austin Peay State University and his J.D. degree from Nashville School of Law.
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