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Overview
How to Demonstrate Respectful Behavior and Integrity in the Face of Incivility
From harming public confidence in the legal system to tarnishing professional reputations, the costs of uncivilized behavior in legal practice are vast. In this legal professionalism guide, our veteran attorney faculty share time-tested tips for maintaining professionalism and integrity in everyday practice. Demonstrate best practices in client communication, find out how to handle difficult conversations, and gain techniques for navigating emotionally charged situations. Register today!
- Learn best practices for effective client communication.
- Formulate strategies for navigating heated situations.
- Uncover practical guidance for responding to incivility with tact.
Abbreviated Agenda
- Effective Client Communication Styles and Tactics
- The Art of Engaging in Difficult Conversations
- Differentiating Adversaries vs. Enemies: Why It Matters
- How to Navigate Emotionally Charged and Contentious Situations Gracefully
- Don't Stoop to Their Level: How to Rise Above and Respond to Uncivil Behavior With Tact
Credit Details
Credits Available
| Credit | Status | Total | Until |
|---|---|---|---|
| Alaska CLE |
|
1 Total | 06-21-2026 |
| Arizona CLE |
|
1 Total | 06-21-2026 |
| California CLE |
|
1 Total | 06-21-2026 |
| Colorado CLE |
|
1 Total | 12-31-2026 |
| Connecticut CLE |
|
1 Total | 06-21-2026 |
| Delaware CLE |
|
1 Total | 06-21-2026 |
| Florida CLE |
|
1 Total | 12-31-2025 |
| Hawaii CLE |
|
1 Total | 06-21-2026 |
| Idaho CLE |
|
1 Total | 06-21-2029 |
| Illinois CLE |
|
1 Total | 06-20-2026 |
| Maine CLE |
|
1 Total | 06-20-2026 |
| Minnesota CLE |
|
1 Total | 06-21-2026 |
| Missouri CLE |
|
1.2 Total | 06-21-2026 |
| Northern Mariana Islands CLE |
|
1 Total | 06-21-2026 |
| Montana CLE |
|
1 Total | 06-21-2027 |
| North Carolina CLE |
|
1 Total | 02-28-2026 |
| North Dakota CLE |
|
1 Total | 06-21-2027 |
| Nebraska CLE |
|
1 Total | 06-21-2026 |
| New Hampshire CLE |
|
1 Total | 06-21-2027 |
| New Mexico CLE |
|
1 Total | 06-21-2026 |
| Nevada CLE |
|
1 Total | 06-21-2027 |
| New York CLE |
|
1 Total | 06-21-2027 |
| Oklahoma CLE |
|
1 Total | 06-21-2026 |
| Oregon CLE |
|
1 Total | 06-21-2027 |
| Pennsylvania CLE |
|
1 Total | 06-21-2026 |
| Vermont CLE |
|
1 Total | 06-21-2026 |
| Washington CLE |
|
1 Total | 06-20-2029 |
| Wisconsin CLE |
|
1 Total | 12-31-2025 |
| West Virginia CLE |
|
1.2 Total | 06-21-2026 |
| Montana CLE Credit for Paralegals |
|
1 Total | 06-21-2026 |
Select Jurisdiction
CLE
Paralegal
Agenda
-
5 Tips for Maintaining Civility and Professional Integrity in Everyday Practice
- Effective Client Communication Styles and Tactics
- The Art of Engaging in Difficult Conversations
- Differentiating Adversaries vs. Enemies: Why It Matters
- How to Navigate Emotionally Charged and Contentious Situations Gracefully
- Don't Stoop to Their Level: How to Rise Above and Respond to Uncivil Behavior With Tact
Who Should Attend
This program is designed for attorneys. Paralegals may also benefit.
Speakers
Speaker bio
William E. Reynolds
is a member with the law firm of Nixon Peabody LLP. He has tried cases in both the state and federal courts of the capital region. Mr. Reynolds has represented some of the region's largest corporations and other entities in complex commercial and antitrust cases. He has participated in several continuing legal education lectures and contributed to CLE publications, including a recent one on trial and appellate courts of Massachusetts. Mr. Reynolds was a Massachusetts assistant attorney general for four years, handling civil litigation. He earned his B.A. degree, magna cum laude, from Harvard University; and his J.D. degree, cum laude, from Cornell Law School.
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