Personal Injury & Negligence

4.29

How Adjusters Think: What All Personal Injury Attorneys Need to Know

Credits Available
Credit Status Total
Alaska CLE Approved 6 Total
Arizona CLE Approved 6 Total
California CLE Approved 6 Total
Colorado CLE Approved 7 Total
Connecticut CLE Approved 6 Total
Delaware CLE Approved 6 Total
Florida CLE Approved 7 Total
Hawaii CLE Approved 6 Total
Idaho CLE Approved 6 Total
Illinois CLE Approved 6 Total
Maine CLE Approved 6 Total
Minnesota CLE Approved 6 Total
Missouri CLE Approved 6 Total
Northern Mariana Islands CLE Approved 6 Total
Mississippi CLE Approved 6 Total
Montana CLE Approved 6 Total
North Dakota CLE Approved 6 Total
Nebraska CLE Approved 6 Total
New Hampshire CLE Approved 6 Total
New Mexico CLE Approved 6 Total
Nevada CLE Approved 6 Total
New York CLE Approved 7 Total
Oklahoma CLE Approved 7 Total
Oregon CLE Approved 6 Total
Pennsylvania CLE Approved 6 Total
Rhode Island CLE Upon Request 6 Total
Vermont CLE Approved 6 Total
Washington CLE Approved 6 Total
Wisconsin CLE Approved 7 Total
West Virginia CLE Approved 7.2 Total
OnDemand
5 hours 59 minutes
David Lowe
William Price
J. Wesley Hisaw
Gary Goldberg
With David A. Lowe from Keegan, Juban, Lowe & Robichaux, LLC + 3 others
Recorded September 09, 2024
Product ID 98972

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Overview

Jump-Start Your Injury Claim Negotiation Skills With Insider Insights

Take a peek behind the scenes of insurance companies! This program will reveal how adjusters investigate, value, and negotiate personal injury claims - and show you how to use that knowledge to negotiate better settlements. Whether you're just starting out as a personal injury lawyer or looking to add new tools to your negotiating arsenal, this is a program you won't want to miss. Register today!

  • Learn what motivates adjusters and how you can use that information to push settlement talks forward.
  • Find out exactly what adjusters look for when they are investigating injury claims.
  • Discover how to put together an effective demand package.
  • Hear how adjusters value claims, and uncover words and phrases you should use to spur higher offers.
  • Reveal ways to get access to information that adjusters don't want you to know.
  • Get practical pointers for negotiating injury claims with insurance adjusters.

Abbreviated Agenda

  • Behind the Scenes of the Insurance Company
  • How Adjusters Investigate Injury Claims
  • Claim Documentation and Demand Letters: What They're Looking For
  • How Insurance Adjusters Value Injury Claims
  • Questions Insurance Adjusters Don't Want You to Ask (and Why You Should)
  • How to Effectively Negotiate With Insurance Adjusters
  • Tactics and Arguments Adjusters Use to Diminish Claim Value
  • "Bad Faith" in Injury Cases
  • Ethics for Personal Injury Attorneys

Related Topics

Product ID 98972

Credit Details

Credits Available
Credit Status Total
Alaska CLE Approved 6 Total
Arizona CLE Approved 6 Total
California CLE Approved 6 Total
Colorado CLE Approved 7 Total
Connecticut CLE Approved 6 Total
Delaware CLE Approved 6 Total
Florida CLE Approved 7 Total
Hawaii CLE Approved 6 Total
Idaho CLE Approved 6 Total
Illinois CLE Approved 6 Total
Maine CLE Approved 6 Total
Minnesota CLE Approved 6 Total
Missouri CLE Approved 6 Total
Northern Mariana Islands CLE Approved 6 Total
Mississippi CLE Approved 6 Total
Montana CLE Approved 6 Total
North Dakota CLE Approved 6 Total
Nebraska CLE Approved 6 Total
New Hampshire CLE Approved 6 Total
New Mexico CLE Approved 6 Total
Nevada CLE Approved 6 Total
New York CLE Approved 7 Total
Oklahoma CLE Approved 7 Total
Oregon CLE Approved 6 Total
Pennsylvania CLE Approved 6 Total
Rhode Island CLE Upon Request 6 Total
Vermont CLE Approved 6 Total
Washington CLE Approved 6 Total
Wisconsin CLE Approved 7 Total
West Virginia CLE Approved 7.2 Total
Select Jurisdiction
CLE

Agenda

All times are shown in

  1. Behind the Scenes of the Insurance Company

    • Understanding the Chain of Command
    • Who is the Real Decision Maker? How Do You Get Your Message to Them?
    • How Adjusters vs. Defense Attorneys Think
    • What Motivates Adjusters - and How to Use it to Your Advantage
    • What You Need to Know About the Reports
    • Plaintiffs' Attorneys They Love, Fear, and Hate to Work With
    • Tips for Establishing a Good Working Relationship With Adjusters

  2. How Adjusters Investigate Injury Claims

    • Confirmation of Policy and Coverage
    • Investigation of the Claim and Accident
    • Investigation of the Claimant
    • Do's and Don'ts for Handling Requests for Information and Documents

  3. Claim Documentation and Demand Letters: What They're Looking For

  4. How Insurance Adjusters Value Injury Claims

    • Key Factors Adjusters Consider
    • Damages Formulas
    • Software Programs
    • Words and Phrases That Drive Up Claim Value
    • Words and Phrases That Drive Down Claim Value
    • How Reserves Are Set - and How to Get Them Set as High as Possible

  5. Questions Insurance Adjusters Don't Want You to Ask (and Why You Should)

  6. How to Effectively Negotiate With Insurance Adjusters

    • Negotiation Styles That Work Best
    • Practical Negotiation Techniques
    • Top Negotiation Mistakes to Avoid
    • Going Beyond the Adjuster's Settlement Authority
    • Pressure Points
    • Dealing With Impasse

  7. Tactics and Arguments Adjusters Use to Diminish Claim Value

  8. "Bad Faith" in Injury Cases

    • What it is and What it Isn't
    • First-Party vs. Third-Party Bad Faith
    • Are Your Time and/or Policy Limit Demands Reasonable?
    • Writing a Letter Claiming Bad Faith

  9. Ethics for Personal Injury Attorneys

    • Conflicts of Interest
    • Handling Client Funds
    • Confidentiality and Privilege
    • Lawyers' Ethics in Negotiation

Who Should Attend

This program is designed for attorneys. Paralegals may also benefit.

Speakers

David A Lowe
David A.
Lowe
Keegan, Juban, Lowe & Robichaux, LLC
William J Price
William J.
Price
Elk & Elk Co., Ltd.
J. Wesley Hisaw
J. Wesley
Hisaw
Holland & Hisaw
Gary Goldberg
Gary
Goldberg
Terry Garmey & Associates
Speaker bio
David A Lowe

David A. Lowe

Keegan, Juban, Lowe & Robichaux, LLC
David Lowe

is a partner with the law firm of Keegan, Juban, Lowe & Robichaux, LLC, where he focuses his practice in civil litigation, insurance bad faith, corporate matters, employment law, personal injury, and successions. Mr. Lowe is admitted to practice before all state and federal courts in the state of Louisiana, and has been admitted to practice pro hac vice before multiple federal courts in other jurisdictions. He has argued multiple cases before the U.S. Court of Appeals for the Fifth Circuit Court. Mr. Lowe is a member of the Baton Rouge, Louisiana State, Federal, and American bar associations. He earned his B.A. degree from the University of Southwestern Louisiana and his J.D. degree from Louisiana State University.

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Speaker bio
William J Price

William J. Price

Elk & Elk Co., Ltd.
William Price

is an attorney with Elk & Elk Co., Ltd., who focuses his practice on personal injury litigation for people who have been seriously injured or killed. Mr. Price's experience is in the fields of medical malpractice, nursing home neglect, defective products, negligence in construction sites, and trucking and auto accidents. He is a member of the Ohio State Bar Association (District 12 delegate; member, Litigation Section and Young Lawyers Section; chair for the Negligence Law CLE presentation for the OSBA Conference), National Board of Trial Advocates, American Association for Justice, Akron Bar Association, Cleveland Metropolitan Bar Association, and Central Ohio Association of Justice. Mr. Price earned his B.S.B.A. degree from Bowling Green State University and his J.D. degree from Michigan State University College of Law.

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Speaker bio
J. Wesley Hisaw

J. Wesley Hisaw

Holland & Hisaw
J. Wesley Hisaw

is a shareholder with Holland & Hisaw, where his practice areas include domestic law, personal injury, product liability, corporate law, civil rights lawsuits, estate law, and employment law. He was named one of the Top 40 Under 40 litigation lawyers for the state of Mississippi by the American Society of Legal Advocates and the National Trial Lawyer's Association. Mr. Hisaw was also named a Top Ten Attorney for the state of Mississippi in the area of personal injury by the National Association of Personal Injury Attorneys, and listed as a Premier 100 Attorney by the American Academy of Trial Attorneys. He is licensed to practice in Mississippi and Tennessee; and before the U.S. Court of Appeals for the Fifth and Sixth circuits, Northern and Southern districts of Mississippi, and the Western District of Tennessee. Mr. Hisaw is also listed as a Rising Star with Super Lawyers. He earned his undergraduate degree and his J.D. degree from the University of Mississippi.

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Speaker bio
Gary Goldberg

Gary Goldberg

Terry Garmey & Associates
Gary Goldberg

is an attorney with the Portland law firm of Terry Garmey & Associates. He represents plaintiffs in personal injury, medical malpractice and products liability litigation. Mr. Goldberg earned his B.A. degree from Hofstra New College and his J.D. degree from Columbia Law School, where he was on the Law Review, and was both a Kent Scholar and a Stone Scholar. Mr. Goldberg previously chaired the CLE program of the Maine Trial Lawyers Association, and has been a guest mentor at Harvard Law School's Mock Trial Program. He conducts CLE seminars for firms and solo practitioners, focusing on trial skills.

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