Buy This Course
OnDemand Video
Video Download
Course Book Download
or
Overview
Prevent FDCPA Violations and Improve Recovery Rates
Debt collection efforts when the debtor is older and/or retired present unique challenges and require special consideration. Are the debtor's main assets exempt? When do communications cross into exploitation of vulnerable adults? Do you know how to deal with POAs and guardians? This practical summary will give you the information and tools you need to tailor your collection efforts to more effectively handle senior debtors. Register today!
- Find out what means of contact are compliant and most effective.
- Quickly distinguish yourself from the scammers targeting the elderly in troves.
- Avoid mistakes in negotiating with from debtors in cognitive decline.
- Learn how to ensure proper dealings with guardians and POAs representing debtors.
Abbreviated Agenda
- Income and Assets - Is it Worth Pursing the Debt?
- Qualifier
- Income: Entirely vs. Partially Exempt
- Which Assets are Exempt and Which Ones Aren't
- Determining Collectability: Considering All the Factors
- Establishing Credibility
- Model Verification Notice (MVN)
- Provide Information Beyond the Standard Script
- Debtor Communications
- Means of Contact: Phone, Text, Social Media, Mail
- What Constitutes Harassment and Threats
- Content: Keeping it Clear and Visually Accessible
- Timing and Varied Statutes of Limitations
- Steering Clear of Abuse or Exploitation of Vulnerabilities
- Debtor Cognitive Decline & Settlement Discussions
- Nursing Home Collections
- Dealing With Proxies: Guardianships/Conservatorships and Powers of Attorney
- Guardianships and Conservatorships
- Powers of Attorney
Credit Details
Credits Available
| Credit | Status | Total | Until |
|---|---|---|---|
| Alaska CLE |
|
1.5 Total | 12-10-2026 |
| Alabama CLE |
|
1.5 Total | 12-31-2025 |
| Arkansas CLE |
|
1.5 Total | 06-30-2026 |
| Arizona CLE |
|
1.5 Total | 12-10-2026 |
| California CLE |
|
1.5 Total | 12-10-2026 |
| Colorado CLE |
|
2 Total | 12-31-2026 |
| Connecticut CLE |
|
1.5 Total | 12-10-2026 |
| Delaware CLE |
|
1.5 Total | 12-10-2026 |
| Florida CLE |
|
2 Total | 06-30-2026 |
| Georgia CLE |
|
1.5 Total | 12-31-2025 |
| Hawaii CLE |
|
1.5 Total | 12-10-2026 |
| Idaho CLE |
|
1.5 Total | 12-10-2029 |
| Illinois CLE |
|
1.5 Total | 12-09-2026 |
| Kansas CLE |
|
1.5 Total | |
| Maine CLE |
|
1.5 Total | 12-09-2026 |
| Minnesota CLE |
|
1.5 Total | 12-10-2026 |
| Missouri CLE |
|
1.8 Total | 12-10-2026 |
| Northern Mariana Islands CLE |
|
1.5 Total | 12-10-2026 |
| Montana CLE |
|
1.5 Total | 12-10-2027 |
| North Dakota CLE |
|
1.5 Total | 12-10-2027 |
| Nebraska CLE |
|
1.5 Total | 12-10-2026 |
| New Hampshire CLE |
|
1.5 Total | 12-10-2027 |
| New Mexico CLE |
|
1.5 Total | 12-10-2026 |
| Nevada CLE |
|
1.5 Total | 12-10-2027 |
| New York CLE |
|
1.5 Total | 12-10-2027 |
| Ohio CLE |
|
1.5 Total | 12-31-2025 |
| Oklahoma CLE |
|
2 Total | 12-10-2026 |
| Oregon CLE |
|
1.5 Total | |
| Pennsylvania CLE |
|
1.5 Total | 12-10-2026 |
| Rhode Island CLE |
|
1.5 Total | |
| South Carolina CLE |
|
1.5 Total | 12-31-2025 |
| Tennessee CLE |
|
1.5 Total | 12-09-2026 |
| Utah CLE |
|
1.5 Total | 12-31-2025 |
| Vermont CLE |
|
1.5 Total | 12-10-2026 |
| Washington CLE |
|
1.5 Total | 12-09-2029 |
| Wisconsin CLE |
|
1.5 Total | 12-31-2025 |
| West Virginia CLE |
|
1.8 Total | 12-10-2026 |
Select Jurisdiction
CLE
Agenda
-
Collecting From Aging Debtors
- Income and Assets - Is it Worth Pursing the Debt?
- Qualifier
- Income: Entirely vs. Partially Exempt
- Which Assets are Exempt and Which Ones Aren't
- Determining Collectability: Considering All the Factors
- Establishing Credibility
- Model Verification Notice (MVN)
- Provide Information Beyond the Standard Script
- Debtor Communications
- Means of Contact: Phone, Text, Social Media, Mail
- What Constitutes Harassment and Threats
- Content: Keeping it Clear and Visually Accessible
- Timing and Varied Statutes of Limitations
- Steering Clear of Abuse or Exploitation of Vulnerabilities
- Debtor Cognitive Decline & Settlement Discussions
- Nursing Home Collections
- Dealing With Proxies: Guardianships/Conservatorships and Powers of Attorney
- Guardianships and Conservatorships
- Powers of Attorney
- Income and Assets - Is it Worth Pursing the Debt?
Who Should Attend
This course is designed for attorneys. Debt collectors, accountants, and paralegals may also benefit.
Speakers
Speaker bio
Andrew Condiles
is an attorney with Weltman, Weinberg & Reis Co., L.P.A. working on behalf of creditors with major lending institutions and utility companies. He assists both organizations in recovering their unpaid debts, while also helping utility companies collect the monies that they are owed when their valuable equipment is damaged. Mr. Condiles's clients can always count on him to know every fact of the case before heading into an arbitration, mediation, negotiation or trial. He earned his B.A. degree from Hobart College, is a graduate of Case Western Reserve University (CWRU) School of Law, and was a member of CWRU's National Moot Court Team. During law school, Mr. Condles was a member of CWRU's health law journal and authored a piece titled, "How Voluntary Is Voluntary," which was published in Volume 18 of the Appalachian Journal of Law. He is a member of the American Bar Association, Moot Court Judge and the Philadelphia Bar Association. Mr. Condiles is admitted to practice in New Jersey, Pennsylvania, U.S. District Court for the Middle and Eastern districts of Pennsylvania, and the U.S. District Court for the District of New Jersey.
TOP FAQs
How do I access my courses?
Do you have options for attendees who are deaf or hard of hearing?
What happens if my course is cancelled?
Are multiple attendee discounts available?
When will the OnDemand be available and how long will I have access to the content?
What is included with my course purchase?
Will I receive a certificate of completion?
Can multiple people watch courses and request credit?
Have more questions? Please Contact Us
