Insurance Law

Inside the Adjuster’s Mind: Mastering Bad Faith Depositions

Credits Available
Credit Status Total
Alaska CLE Approved 3 Total
Alabama CLE Approved 3 Total
Arkansas CLE Approved 3 Total
Arizona CLE Approved 3 Total
California CLE Approved 3 Total
Colorado CLE Approved 4 Total
Connecticut CLE Approved 3 Total
Delaware CLE Approved 3 Total
Florida CLE Approved 3.5 Total
Georgia CLE Approved 3 Total
Hawaii CLE Approved 3 Total
Iowa CLE Approved 3 Total
Idaho CLE Approved 3 Total
Illinois CLE Approved 3 Total
Indiana CLE Approved 3 Total
Kansas CLE Approved 3.5 Total
Louisiana CLE Approved 3 Total
Maine CLE Approved 3 Total
Minnesota CLE Approved 3 Total
Missouri CLE Approved 3.6 Total
Northern Mariana Islands CLE Approved 3 Total
Montana CLE Approved 3 Total
North Dakota CLE Approved 3 Total
Nebraska CLE Approved 3 Total
New Hampshire CLE Approved 3 Total
New Mexico CLE Approved 3 Total
Nevada CLE Approved 3 Total
New York CLE Approved 3.5 Total
Ohio CLE Approved 3 Total
Oklahoma CLE Approved 3.5 Total
Oregon CLE Approved 3 Total
Pennsylvania CLE Approved 3 Total
Rhode Island CLE Upon Request 3.5 Total
South Carolina CLE Approved 3 Total
Tennessee CLE Approved 3 Total
Texas CLE Approved 3 Total
Utah CLE Approved 3 Total
Vermont CLE Approved 3 Total
Washington CLE Approved 3 Total
Wisconsin CLE Approved 3.5 Total
West Virginia CLE Approved 3.6 Total
OnDemand
2 hours 58 minutes
Cassie Preston
David Lowe
With Cassie D. Preston from Gordon Rees Scully Mansukhani, LLP + 1 other
Recorded January 22, 2025
Product ID 99651

Buy This Course

Course Includes
$299

OnDemand Video

Video Download

Course Book Download

or
Upgrade to Unlimited CLE and Get This Course
$129/month
All Inclusive CLE subscribers save an average of $3,000/year on CLE costs.

Overview

Reveal Critical Secrets Adjusters and Insurers Try to Withhold

Insurance companies fight hard in bad faith litigation. A pivotal moment where you can uncover inconsistencies and expose bad faith practices is the insurance adjuster’s deposition. Will you succeed or fail to overcome difficult witnesses and obstructive defense tactics? Don’t miss this opportunity to enhance your deposition skills. Discover effective techniques to elicit the secrets they’re trying to keep from you - register today!

  • Ensure the defense designates the right 30(b)(6) witness from the get-go so you don’t waste your time.
  • Comb through the claim file and other documents for evidence of bad faith.
  • Discover powerful questions that the defense does not want you to ask.
  • Get strategies for dealing with difficult adjusters and obstructive defense counsel.

Abbreviated Agenda

  1. Securing Discovery and Ensuring the Appropriate 30(b)(6) Witness
  2. Striking Gold: Signs of Bad Faith Adjusters Hope You’ll Miss
  3. Fertile Ground and Killer Questions
  4. Neutralizing Evasive Adjusters and Difficult Defense Counsel

Related Topics

Product ID 99651

Credit Details

Credits Available
Credit Status Total
Alaska CLE Approved 3 Total
Alabama CLE Approved 3 Total
Arkansas CLE Approved 3 Total
Arizona CLE Approved 3 Total
California CLE Approved 3 Total
Colorado CLE Approved 4 Total
Connecticut CLE Approved 3 Total
Delaware CLE Approved 3 Total
Florida CLE Approved 3.5 Total
Georgia CLE Approved 3 Total
Hawaii CLE Approved 3 Total
Iowa CLE Approved 3 Total
Idaho CLE Approved 3 Total
Illinois CLE Approved 3 Total
Indiana CLE Approved 3 Total
Kansas CLE Approved 3.5 Total
Louisiana CLE Approved 3 Total
Maine CLE Approved 3 Total
Minnesota CLE Approved 3 Total
Missouri CLE Approved 3.6 Total
Northern Mariana Islands CLE Approved 3 Total
Montana CLE Approved 3 Total
North Dakota CLE Approved 3 Total
Nebraska CLE Approved 3 Total
New Hampshire CLE Approved 3 Total
New Mexico CLE Approved 3 Total
Nevada CLE Approved 3 Total
New York CLE Approved 3.5 Total
Ohio CLE Approved 3 Total
Oklahoma CLE Approved 3.5 Total
Oregon CLE Approved 3 Total
Pennsylvania CLE Approved 3 Total
Rhode Island CLE Upon Request 3.5 Total
South Carolina CLE Approved 3 Total
Tennessee CLE Approved 3 Total
Texas CLE Approved 3 Total
Utah CLE Approved 3 Total
Vermont CLE Approved 3 Total
Washington CLE Approved 3 Total
Wisconsin CLE Approved 3.5 Total
West Virginia CLE Approved 3.6 Total
Select Jurisdiction
CLE

Agenda

All times are shown in

  1. Securing Discovery and Ensuring the Appropriate 30(b)(6) Witness

  2. Striking Gold: Signs of Bad Faith Adjusters Hope You’ll Miss

    1. Claim File Adjuster’s Notes and Reports
    2. Claim Investigation Records
    3. Correspondence With the Insured and Others
    4. Reserves and Payments
    5. Previous Similar Claims
    6. Insurer’s Internal Policies and Training Materials
    7. Researching the Adjuster and Developing a Strategy and Outline

  3. Fertile Ground and Killer Questions

    1. Questions to Always (and Never) Ask
    2. Inadequate Claim Processing
    3. Improper or Inadequate Claim Investigation
    4. Delays in Payment
    5. Unreasonable Denials
    6. Misrepresentations to Insureds
    7. Failure to Settle an Underlying Suit
    8. Failure to Defend
    9. Negligent Handling of the Defense
    10. Institutional Bad Faith

  4. Neutralizing Evasive Adjusters and Difficult Defense Counsel

    1. Incomplete Records and Destroyed Documents
    2. Claims of Privilege
    3. “I Do Not Recall”: Evasive and Uncooperative Adjusters
    4. Defensive or Hostile Adjusters
    5. Objections and Interference by Defense Counsel

Who Should Attend

This program is designed for attorneys. Paralegals may also benefit.

Speakers

Cassie D Preston
Cassie D.
Preston
Gordon Rees Scully Mansukhani, LLP
David A Lowe
David A.
Lowe
Keegan, Juban, Lowe & Robichaux, LLC
Speaker bio
Cassie D Preston

Cassie D. Preston

Gordon Rees Scully Mansukhani, LLP
Cassie Preston

is senior counsel at Gordon Rees Scully Mansukhani, LLP. She has handled a multitude of claims implicating a party's coverage and, particularly, historically specialized in a relatively unknown sub-area of insurance law known as subrogation. Litigating matters by way of subrogation not only allowed Ms. Preston to gain intricate knowledge of the legalities surrounding insurance related disputes, but also provided the vehicle to gain particularized knowledge in complex cases involving product defects, construction defects, and other claims in tort, which caused injury to person and property, as well as contractual disputes. She also has vast experience handling plaintiffs' personal injury matters in both state and federal courts and in the states of Georgia, Alabama, Florida, Mississippi and Tennessee. Ms. Preston earned her B.A. degree from Clayton College & State University and her J.D. degree from John Marshall Law School.

View full profile
Speaker bio
David A Lowe

David A. Lowe

Keegan, Juban, Lowe & Robichaux, LLC
David Lowe

is a partner with the law firm of Keegan, Juban, Lowe & Robichaux, LLC, where he focuses his practice in civil litigation, insurance bad faith, corporate matters, employment law, personal injury, and successions. Mr. Lowe is admitted to practice before all state and federal courts in the state of Louisiana, and has been admitted to practice pro hac vice before multiple federal courts in other jurisdictions. He has argued multiple cases before the U.S. Court of Appeals for the Fifth Circuit Court. Mr. Lowe is a member of the Baton Rouge, Louisiana State, Federal and American bar associations. He earned his B.A. degree from the University of Southwestern Louisiana and his J.D. degree from Louisiana State University.

View full profile

TOP FAQs

How do I access my courses?
Courses are available within your account. Simply login to your account and click on My Courses. If you require additional assistance please call our Customer Service Department at 800-930-6182.
Do you have options for attendees who are deaf or hard of hearing?
Closed captioning is available for all Live Webinars. After you've joined the event room, you can enable closed captioning by clicking the "cc" button in the lower right of the player.
What happens if my course is cancelled?
In the unlikely event that NBI cancels or reschedules an upcoming program, each registered attendee will be contacted via email by a representative of NBI. Outreach to attendees begins as soon as NBI is made aware that a program will not move forward at its originally scheduled date and time.
Are multiple attendee discounts available?
Yes, the more people you bring from your organization, the more you save. After the first registration, each additional attendee receives a special discount off of their total tuition.
When will the OnDemand be available and how long will I have access to the content?
The OnDemand Video will be available to stream within 14 days of live broadcast date. You will have access to the content for 6 months in your account. If you’re a subscriber, you’ll have access to your course recordings until 7 days after the expiration date of the subscription.
What is included with my course purchase?
When you enroll prior to the live event date you will receive access to the live-streaming webinar which will allow you to interact with faculty in real-time. With each course, you will receive access to the content via OnDemand Streaming and the Video Download. Course reference materials are included with each course purchase in a downloadable PDF format.
Will I receive a certificate of completion?
Yes, we'll email you a certificate of completion and store in your account for any future reporting needs.
Can multiple people watch courses and request credit?
While only paid registrants can receive continuing education credit for attending, there are no limitations to the number of viewers at each connection.

Have more questions? Please Contact Us