AZ Specific

Insurance Law

Advanced Insurance Bad Faith in Arizona

Credits Available
Credit Status Total
Arizona CLE Approved 6 Total
Oregon CLE Approved 6 Total
OnDemand
5 hours 59 minutes
Jonah Rappazzo
Bryce Kessler
Daniel Bernardone
Paul Friedman
Aaron Dawson
Alexandra Dawson
With Jonah Rappazzo from Dickinson Wright LLP + 5 others
Recorded March 25, 2025
Product ID 99805

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Overview

Be the "Go-to" Bad Faith Attorney in Your Area

Are you wanting to dig in deep to the details of a bad faith case? In this inclusive online seminar, skilled faculty will guide you through the most hotly contested issues right now in the bad faith arena. Dig deep into multiple claimant issues; skillfully interpret the policy, language and coverage; strategically look at the claims handling process and get tips for red flags to identify - and so much more. Don't let your opponent have the edge - gain insider tips that will take your bad faith litigation skills to the next level. Seasoned veterans will divulge their beyond-the-basics strategies through unforgettable real-life experiences and case examples. Add new techniques to your litigation playbook and get the opportunity to ask faculty your toughest bad faith insurance questions. Register today!

  • Stay up to date on recent case decisions and legislative acts that affect your practice.
  • Gain practical insights and beyond-the-basics tips for handling issues with multiple claimants or defendants.
  • Get insider tips and strategies for discovering the policy and coverage that ensure a favorable outcome for your client.
  • Accurately determine the validity of a claim with surefire discovery tactics.
  • Uncover crucial information during discovery of institutional bad faith to support and prove your case.
  • Find out how the courts are defining terms and language and how to use it to your advantage.
  • Identify key techniques for bad faith experts who could break your case.
  • Use proven methods to maximize/minimize recoverable punitive and bad faith damages.

Abbreviated Agenda

  1. Arizona Bad Faith Law Update and Hotly Contested Claims/Case Law
  2. Applying the Latest Case Law: Skillfully Interpreting The Policy, Language, Terms, and Coverage
  3. Issues With Multiple Claimants or Defendants
  4. Strategic Discovery of Claims Handling: Secrets Insurance Adjusters Don't Want You to Know
  5. Institutional Bad Faith: Industry Standards, Carrier Compensation Programs, Claims Process, Case Law, and More
  6. Adjuster and Bad Faith Expert Witness Deposition and Examination Tactics
  7. Bad Faith and Punitive Damages: Tactics to Maximize/Minimize
Product ID 99805

Credit Details

Credits Available
Credit Status Total
Arizona CLE Approved 6 Total
Oregon CLE Approved 6 Total
Select Jurisdiction
CLE

Agenda

All times are shown in
  1. Arizona Bad Faith Law Update and Hotly Contested Claims/Case Law

    1. Trends, New Legislative Initiatives
    2. Hotly Contested Claims and Case Law in Bad Faith
    3. Expert Advice on the Insurance Code and Regulation Update
    4. Privilege and Work Product Doctrine in Bad Faith Litigation
    5. Q&A
  2. Applying the Latest Case Law: Skillfully Interpreting The Policy, Language, Terms, and Coverage

    1. Discovery Requests Directed to the Insurance Company and Adjuster
    2. Was the Duty to Defend Triggered?
    3. Deliberate Misinterpretation of Policy Language
    4. Deny or Disclaim of Coverage
    5. Disclosure of Policy Limits; Explanation of Applicable Provisions
    6. Explanation of Exclusions in the Policy
    7. Reservation of Rights Defense Strategies
    8. Evidence of Excess Verdict Bad Faith
    9. Bad Faith Without Coverage
  3. Issues With Multiple Claimants or Defendants

    1. Obligations in a Coverage Investigation
    2. Digging Deep into the History of the Claimants (Previous Claims, Financial Status, Etc.)
    3. Common Claimant Pitfalls
    4. Fraud by Insured?
  4. Strategic Discovery of Claims Handling: Secrets Insurance Adjusters Don't Want You to Know

    1. Avoiding Payment of Claim
    2. Failure to Properly Investigate (Proper Procedures, etc.)
    3. Failure to Settle or Resolve Claim; Coercive Tactics to Settle the Claim
    4. Use of Improper Standards to Deny or Denial of Claim
    5. Unreasonable Demands for Proof of Loss
  5. Institutional Bad Faith: Industry Standards, Carrier Compensation Programs, Claims Process, Case Law, and More

    1. Discovery of Industry Standards
    2. Policies, Procedures, Guidelines, and "General Business Practice"
    3. Carrier Compensation Programs
    4. Carrier and Claim Department Relationship
    5. "Pattern and Practice" Discovery
    6. Advertising/Marketing Documents
    7. Claim Audits, Claims Paid by Carrier
    8. Insurance Carrier Recidivism
  6. Adjuster and Bad Faith Expert Witness Deposition and Examination Tactics

    1. Plaintiff's Lawyer's Ex Parte Communications With the Adjuster
    2. Duties and Obligations Owed by Adjuster/Insurance Company
    3. Training Documents/Training Received
    4. Evidence That Proves Violation of Industry Standards
    5. Malicious/Oppressive/Fraudulent Behavior
    6. Proving Advance Knowledge and Conscious Disregard
    7. Authorization of the Employee's Acts? Repeated Actions?
  7. Bad Faith and Punitive Damages: Tactics to Maximize/Minimize

    1. Contract Damages
    2. Bad Faith Damages
      1. Economic Damage vs. Emotional Distress
      2. Attorneys' Fees
      3. Prejudgment Interest
    3. Punitive Damages
      1. Pleading the Case to Recover Punitive Damages
      2. Repeated Actions
      3. Intentional Malice, Trickery, or Deceit
      4. Physical vs. Economic Harm

Who Should Attend

This advanced level online seminar is designed for attorneys. Insurance professionals and paralegals will also benefit.

Speakers

Jonah Rappazzo
Jonah
Rappazzo
Dickinson Wright LLP
Bryce Kessler
Bryce
Kessler
Dickinson Wright LLP
Daniel B Bernardone
Daniel B.
Bernardone
Rusing Lopez & Lizardi, P.L.L.C.
Paul D Friedman
Paul D.
Friedman
Brown, Crowell & Friedman, PLLC d/b/a Accident Law Group
Aaron Dawson
Aaron
Dawson
Dawson & Rosenthal, P.C.
Alexandra Dawson
Alexandra
Dawson
Dawson & Rosenthal, P.C.
Speaker bio
Jonah Rappazzo

Jonah Rappazzo

Dickinson Wright LLP
Jonah Rappazzo

is an attorney in Dickinson Wright's Phoenix office. He is a seasoned litigator with extensive experience representing clients in business, insurance, and liability disputes. In the insurance industry, Mr. Rappazzo helps insurers navigate complex disputes involving coverage issues, claims handling, and bad faith. Outside of insurance work, Mr. Rappazzo represents construction companies, financial institutions, and business owners involved in high stakes litigation. Mr. Rappazzo is admitted to practice in the state of Arizona.

Speaker bio
Bryce Kessler

Bryce Kessler

Dickinson Wright LLP
Bryce Kessler

is an associate in Dickinson Wright LLP's Phoenix office. He has experience in real estate law, including tax lien foreclosures, easements, and property damage, as well as a wide array of other areas of litigation involving personal injury, dram shop liability, breach of contract, partnership agreements, defamation, tortious interference with business relationships, construction defect, mechanics liens, employment law, and products liability. Mr. Kessler presented arguments to the Arizona Supreme Court on behalf of tax lien holders regarding Arizona's statutory pre-litigation notice requirements to tax lien foreclosure lawsuits and obtained a favorable unanimous decision, vacating the adverse ruling of the Arizona Court of Appeals. He also successfully represented judgment creditors in dismissing various lawsuits in which judgment debtors sought to set aside Sheriff's Sales and recover damages against the judgment creditors. Mr. Kessler earned his B.A. degree, summa cum laude from Arizona State University and his J.D. degree from the University of Arizona, James E. Rogers College of Law, where we received the CALI Excellence for the Future Awards. He is admitted to practice in the state of Arizona.

Speaker bio
Daniel B Bernardone

Daniel B. Bernardone

Rusing Lopez & Lizardi, P.L.L.C.
Daniel Bernardone

is an Arizona litigator whose practice primarily consists of commercial litigation, insurance coverage, insurance bad-faith litigation, and civil litigation. Mr. Bernardone is a graduate of Arizona State University's Sandra Day O'Connor College of Law, where he served as executive editor of the Jurimetrics Law Journal, externed for the Honorable Michelle Burns (U.S. District Court, District of Arizona) and was inducted into the Order of Barristers. Mr. Bernardone's practice includes experience dealing with insurance carriers and insurance coverage issues. At his previous firm, he represented insurance companies in several capacities, usually by advising them on insurance coverage matters or defending them in bad-faith lawsuits. Through that experience, he has gained an intimate knowledge of how insurance policies work and what a carrier's duties to its policyholder are. As a result, clients often seek him out when dealing with insurance coverage and recovery issues or where there is a bad-faith claim. He has experience with both personal lines and commercial lines, including the following coverages: commercial general liability (CGL) and businessowners, commercial automobile liability, cyber liability, pollution, errors, and omission (malpractice), directors and officers, homeowners, dwelling, etc. He has also dealt with Damron/Morris-type agreements, a unique arrangement under Arizona law where, in certain circumstances, policyholders may avoid personal liability by assigning their rights to a claimant.

Speaker bio
Paul D Friedman

Paul D. Friedman

Brown, Crowell & Friedman, PLLC d/b/a Accident Law Group
Paul Friedman

is chief litigation and general counsel with Brown, Crowell & Friedman, PLLC d/b/a Accident Law Group. He practices in the areas of medical malpractice, significant personal injury and ethics matters. Dr. Friedman is admitted to practice in Arizona, Ninth Circuit Court of Appeals and the U.S. Supreme Court. He is board-certified by the National Board of Legal Specialty Certification in civil pretrial practice advocacy and civil trial advocacy (NBOTA). Dr. Friedman has been certified in injury and wrongful death litigation by the State Bar of Arizona since 1997. He is an associate with the American Board of Trial Advocates (ABOTA). Dr. Friedman is also a medical malpractice diplomate with the American Board of Professional Liability Attorneys. He is a diplomate of the American Board of Forensic Examiners®, where he developed the curriculum for the Certified Forensic Consulting® Certification Course and authored the Certified Forensic Consultant Body of Knowledge by CRC Press. Dr. Friedman graduated with a bachelor's degree from the University of Arizona. He earned his law degree from California Western School of Law, his master's degree in bioethics from Midwestern University/Arizona College of Osteopathic Medicine and his doctorate from LaCrosse University. Dr. Friedman was an adjunct professor of medical and research ethics at Midwestern University and the Arizona College of Osteopathic Medicine, where he instructed health care providers and students in the medical field. He is currently an adjunct professor with the Sandra Day O'Connor School of Law at Arizona State University.

Speaker bio
Aaron Dawson

Aaron Dawson

Dawson & Rosenthal, P.C.
Aaron Dawson

is an attorney at Dawson Rosenthal committed to representing individuals against powerful corporations, government entities, and individuals. After passing the California and Oregon bar exams in 2012, Mr. Dawson initially ran his own law practice before joining the Eviction Defense Collaborative in San Francisco in 2016. As senior litigation counsel, he represented tenants in over 75 eviction cases, providing vital legal support for those facing housing instability. In 2021, Mr. Dawson joined Dawson & Rosenthal, where he focuses on challenging insurance companies that wrongfully deny claims. His practice includes a wide range of litigation and trial work, holding corporations accountable for their actions. Mr. Dawson graduated with a J.D. from Santa Clara University School of Law in 2011, where he won numerous oral advocacy awards, including Best Oralist at the National Environmental Law Moot Court Competition. He also served as co-president of the Environmental Law Society and earned recognition for his academic and pro bono work. Mr. Dawson holds a B.A. from Lewis & Clark College and is licensed to practice law in Arizona, California, and Oregon.

Speaker bio
Alexandra Dawson

Alexandra Dawson

Dawson & Rosenthal, P.C.
Alexandra Dawson

is an experienced attorney at Dawson & Rosenthal, P.C. with a diverse legal background, currently focusing on civil litigation and insurance claims. She earned her Bachelor of Arts degree from the University of San Francisco in 2011 and went on to receive her Juris Doctor from California Western School of Law in 2015. After passing the California and Arizona bar exams in the same year, Ms. Dawson began her career in criminal defense, where she handled hundreds of felony cases and participated in numerous jury trials over the course of four years. This experience provided her with invaluable trial skills and a deep understanding of the criminal justice system. In 2020, Ms. Dawson transitioned to civil litigation, specifically practicing employment law, before joining Dawson & Rosenthal. At Dawson & Rosenthal, her practice now focuses on taking on insurance companies that wrongfully deny claims in pursuit of profit, advocating for individuals who have been unfairly treated by these powerful institutions. Ms. Dawson's career is defined by her strong commitment to justice and her dedication to ensuring that her clients receive the support and compensation they deserve. She is licensed to practice law in both California and Arizona.

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Yes, the more people you bring from your organization, the more you save. After the first registration, each additional attendee receives a special discount off of their total tuition.
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The OnDemand Video will be available to stream within 14 days of live broadcast date. You will have access to the content for 6 months in your account. If you’re a subscriber, you’ll have access to your course recordings until 7 days after the expiration date of the subscription.
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